Standard and Optional Boards, Diagnostic LEDs

Standard and Optional Boards

Misc Boards

1	Webcam for use in non-touchscreen models	732510-001

*	Webcam for use touchscreen models	736499-001

2	Converter board	732493-001

3	AMD Radeon HD 7650A 2-GB MXM discrete graphics board	708866-001

4	HP WLAN 802.11 a/g/n, 2x2	701398-001

*	HP WLAN 802.11 a/b/g/n, 2x2	695915-001

5	Power button board	732490-001

6	Near field communication (NFC) NXP controller (use with NFC assembly	732503-001
	kit, spare part number 732502-001)
*	Sensor board assembly	733486-001

System Boards**

*	System board for use in models without Windows 8	700624-001

*	System board for use in models with Windows Standard	700624-501

*	System board for use in models with Windows Professional	700624-601

*	System board for use in models with NetClone	727718-001

*	System board (C2) for use in models without Windows 8	739680-001

*	System board (C2) for use in models with Windows Standard	739680-501

*	System board (C2) for use in models with Windows Professional	739680-601

Memory Modules

*	8-GB	689374-001

*	4-GB	689373-001

*	2-GB	689372-001

Processors (include thermal material)

*	Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache	732507-001

*	Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache	732506-001

*	Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache	732505-001

*Not shown

**System boards labeled as “C2” must be replaced with “C2” system boards. If the system board is not labeled as “C2”, use the default spare part number (700624-xx1)

Diagnostic LEDs

LED	Color	LED Activity	State/Message

Power	White	On	Computer on

Power	White	1 blink every 2 seconds	Normal Suspend Mode

Power	Red	1 blink every second followed	CPU thermal shutdown
		by a 2 second pause
Power	Red	3 blinks, 1 blink every second	Processor not installed
		followed by a 2 second pause
Power	Red	4 blinks, 1 blink every second	Power failure (power supply overload)
		followed by a 2 second pause
Power	Red	5 blinks, 1 blink every second	Pre-video memory error
		followed by a 2 second pause
Power	Red	6 blinks, 1 blink every second	Pre-video graphics error
		followed by a 2 second pause
Power	Red	7 blinks, 1 blink every second	System board failure (ROM)
		followed by a 2 second pause
Power	Red	8 blinks, 1 blink every second	Invalid ROM based on Checksum
		followed by a 2 second pause
Power	Red	9 blinks, 1 blink every second	System powers on but is unable to
		followed by a 2 second pause	boot
Power	Red	11 blinks, 1 blink every sec-	Current processor does not support a
		ond followed by a 2 second	feature previously enabled.
		pause
Power	Red	12 blinks, 1 blink every sec-	MXM thermal shutdown
		ond followed by a 2 second
		pause
none	none	System does not power on	System unable to power on
		and LEDs are not flashing

Miscellaneous Parts

1	Heat sink for use with graphics board	733488-001

2	Heat sink for use with the processor	733487-001

3	Card reader	732504-001

4	Fan/blower	733489-001

5	Speakers (left and right)	733514-001

6	Mylar cover (power button board)	733513-001

7	Optical drive latch	733509-001

*	HP ultraslim keyed cable lock	703372-001

*	Optical drive insert	733508-001

*	Mouse, PS2, optical	674315-001

*	Mouse, washable	724795-001

*	Mouse, wireless	674317-001

*	Mouse, USB, optical	674316-001

*	Mouse, USB, laser	674318-001

*	HP Business Digital Headset	642738-001

*	Assembly kit for non-touchscreen models without a webcam (includes	733510-001
	webcam cover for bezel)
*	Assembly kit for touchscreen models without a webcam (includes web-	733511-001
	cam cover for bezel)
*	Antenna kit	733499-001

*	NFC assembly kit (holder, cable, antenna) for use with NFC controller,	733512-001
	spare part number 732503-001

*Not shown
Common POST Error Messages

Screen Message	Probable Cause	Recommended Action
101-Option ROM Error	System ROM checksum	1.	Verify ROM, reflash if required
	error.	2.	Clear CMOS memory, reboot
		3.	Replace system board

103-System Board	DMA, timers	1. Clear CMOS memory.
Failure		2.	Replace system board.

164-Memory Size Error	Incorrect memory configu-	1.	Run Setup (F10).
and	ration	2.	Check DIMMs for proper
201-Memory Error			seating, type, compatibility.
			seating, type, compatibility.
		3.	Remove DIMMs singularly and
			reboot to isolate faulty DIMM.
		4.	Replace system board.


214-DIMM Configuration
214-DIMM Configuration	Populated DIMM configura-	1.	Check DIMMs for proper
Warning	tion is not optimized		seating, type, compatibility.
		2.	Rearrange the DIMMs so that
			each channel has the same
			amount of memory.

301-, 304-Keyboard error	Keyboard failure.	Check kybd connection or keys.
		Check connector for bent or miss-
		ing pins. Replace kybd. If 304,
		possible system board problem.
501-Display Adapter Fail-	Graphics display controller.	1.	Reseat graphics card.
ure		2.	Clear CMOS.
		3.	Replace graphics card.

1720-SMART Hard Drive	Hard drive is about to fail.	1.	Determine if hard drive is giving
Detects Imminent Failure			correct error message. Enter
			Computer Setup and run the
			Drive Protection System test
			under Storage > DPS Self-test.
		2.	Apply hard drive firmware
			patch if applicable.
		3.	Back up contents and replace
			hard drive.

HP EliteOne 800 G1 All-in-One

723290-002

page 2

800 G1 specifications

The HP ProDesk 800 G1 is a powerful and versatile desktop computer designed for business and professional use. Released as part of HP's ProDesk series, this model is known for its reliability, performance, and advanced features, making it an ideal choice for various office environments.

One of the standout characteristics of the HP ProDesk 800 G1 is its robust performance. Equipped with Intel's 4th generation Core processors, users can choose from a range of options including Core i3, i5, and i7, ensuring that there is a suitable option for tasks ranging from basic office applications to more demanding workloads such as graphic design and data analysis. The desktop supports up to 32GB of DDR3 RAM, enabling multitasking capabilities that allow users to run multiple applications simultaneously without performance degradation.

Storage options on the HP 800 G1 are flexible, including traditional hard disk drives (HDD) and solid-state drives (SSD). The inclusion of SSDs significantly enhances system responsiveness and boot times, making it a great option for users who require quick access to files and applications. Additionally, with varying storage capacities available, users can choose a configuration that best fits their data requirements.

Connectivity is another area where the HP ProDesk 800 G1 excels. It features multiple USB ports, including USB 3.0 for faster data transfer speeds, along with legacy ports such as USB 2.0. The desktop is also equipped with DisplayPort and VGA outputs for versatile display options, allowing users to connect multiple monitors for enhanced productivity. Furthermore, it includes Ethernet for reliable wired network connections and can support wireless connectivity options for added convenience.

In terms of security, the HP ProDesk 800 G1 has several built-in features, such as HP Client Security and TPM (Trusted Platform Module) for hardware-based encryption. This ensures that sensitive data remains protected, making it suitable for businesses that prioritize data security.

The design of the HP ProDesk 800 G1 is both functional and aesthetically pleasing. Its compact form factor allows for easy placement in limited spaces, while the tool-less design simplifies upgrades and maintenance. Additionally, HP’s commitment to energy efficiency is evident in this model, with ENERGY STAR certification ensuring that it operates in an environmentally friendly manner.

Overall, the HP ProDesk 800 G1 stands out as a reliable desktop computer that combines performance, security, and expandability, making it a smart investment for any business looking for a robust computing solution.