Standard and Optional Boards
1 | HP PCI expansion slot daughter card | |
|
|
|
System boards (includes replacement thermal material) |
| |
|
|
|
2 | System board for use in models without Windows 8 | |
|
|
|
* | System board for use in models with Windows 8 Standard | |
|
|
|
* | System board for use in models with Windows 8 Professional | |
|
|
|
* | System board for use in models with NetClone | |
|
|
|
Memory modules |
| |
|
|
|
* | ||
|
|
|
* | ||
|
|
|
* | ||
|
|
|
Other boards |
| |
|
|
|
* | nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB | |
|
|
|
* | nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB | |
|
|
|
* | AMD Radeon HD8490 PCIe x16 graphics card, 1 GB | |
|
|
|
* | AMD Radeon HD8470 PCIe x16 graphics card, 2 GB DDR3 | |
|
|
|
* | AMD Radeon HD8350 PCIe x16 graphics card, 1 GB DDR3 | |
|
|
|
* | AMD Radeon HD 8350 1GB PCIe x16 DH GFX | |
|
|
|
* | GeForce GT630 PCIe x16 graphics card, 2 GB | |
|
|
|
* | Intel PRO/1000 single port GbE NIC, includes bracket | |
|
|
|
* | HP WLAN 802.11 a/b/g/n 2x2 module | |
|
|
|
Intel Core i7 processors (include thermal material) |
| |
|
|
|
* | 4770, 3.4 GHz, | |
|
|
|
Intel Core i5 processors (include thermal material) |
| |
|
|
|
* | 4670, 3.4 GHz, | |
|
|
|
* | 4570, 3.2 GHz, | |
|
|
|
* Not shown
Common POST Error Messages
Screen Message | Probable Cause | Recommended Action | |
|
|
|
|
1. System ROM checksum | 1. | Verify ROM, reflash if required | |
| error. | 2. | Remove suspected card, |
| 2. Expansion board option |
| reboot |
| ROM checksum | 3. Clear CMOS memory, reboot | |
|
| 4. | Replace system board |
|
|
|
|
DMA, timers | 1. | Clear CMOS memory. | |
Failure |
| 2. | Remove expansion boards. |
|
| 3. | Replace system board. |
|
|
|
|
Incorrect memory configu- | 1. | Run Setup (F10). | |
and | ration | 2. | Check DIMMs for proper |
|
| seating, type, and HP | |
|
|
| |
|
|
| compatibility. |
|
| 3. | Remove DIMMs singularly and |
|
|
| reboot to isolate faulty DIMM. |
|
| 4. | Replace system board. |
|
|
| |
Populated DIMM configura- | Rearrange the DIMMs so that | ||
Warning | tion is not optimized | each channel has the same | |
|
| amount of memory. | |
|
|
| |
Keyboard failure. | Check keyboard connection or | ||
error |
| keys. Check connector for bent of | |
|
| missing pins. Replace keyboard. If | |
|
| 304, possible system board prob- | |
|
| lem. | |
|
|
|
|
Graphics display controller. | 1. | Reseat graphics card. | |
ure |
| 2. | Clear CMOS. |
|
| 3. | Check monitor connection. |
|
| 4. | Replace graphics card. |
|
|
|
|
Hard drive is about to fail. | 1. | Determine if hard drive is giving | |
Detects Imminent Failure |
|
| correct error message. Enter |
|
|
| Computer Setup and run the |
|
|
| Drive Protection System test |
|
|
| under Storage > DPS |
|
| 2. | Apply hard drive firmware |
|
|
| patch if applicable. |
|
| 3. | Back up contents and replace |
|
|
| hard drive. |
|
|
|
|
Miscellaneous Parts
1 | Fan sink | |
|
|
|
2 | Solenoid lock | |
|
|
|
3 | Speaker, 40mm x 70mm | |
|
|
|
4 | Hood sensor | |
|
|
|
5 | Fan | |
|
|
|
* | Printer port, PCI card | |
|
|
|
* | HP Ultraslim Keyed Cable Lock | |
|
|
|
* | Serial port, PCI card | |
|
|
|
* | Hard drive conversion bracket | |
|
|
|
* | USB powered speakers | |
|
|
|
* | Mouse, PS2, optical | |
|
|
|
* | Mouse, USB, HP Elite | |
|
|
|
* | Mouse, washable | |
|
|
|
* | Mouse, wireless, HP Elite | |
|
|
|
* | Mouse, USB, optical | |
|
|
|
* | Foot kit | |
|
|
|
*Not shown
Diagnostic LEDs
LED | Color | LED Activity | State/Message |
|
|
|
|
Power | White | On | Computer on |
|
|
|
|
Power | White | 1 blink every 2 seconds | Normal Suspend Mode |
|
|
|
|
Power | Red | 1 blink every second followed | CPU thermal shutdown |
|
| by a 2 second pause |
|
|
|
|
|
Power | Red | 3 blinks, 1 blink every second | Processor not installed |
|
| followed by a 2 second pause |
|
|
|
|
|
Power | Red | 4 blinks, 1 blink every second | Power failure (power supply overload) |
|
| followed by a 2 second pause |
|
|
|
|
|
Power | Red | 5 blinks, 1 blink every second | |
|
| followed by a 2 second pause |
|
|
|
|
|
Power | Red | 6 blinks, 1 blink every second | |
|
| followed by a 2 second pause |
|
|
|
|
|
Power | Red | 7 blinks, 1 blink every second | System board failure (ROM |
|
| followed by a 2 second pause |
|
|
|
|
|
Power | Red | 8 blinks, 1 blink every second | Invalid ROM based on Checksum |
|
| followed by a 2 second pause |
|
|
|
|
|
Power | Red | 9 blinks, 1 blink every second | System powers on but is unable to |
|
| followed by a 2 second pause | boot |
|
|
|
|
Power | Red | 10 blinks, 1 blink every second | Bad option card |
|
| followed by a 2 second pause |
|
|
|
|
|
Power | Red | 11 blinks, 1 blink every second | Current processor does not support a |
|
| followed by a 2 second pause | feature previously enabled. |
|
|
|
|
none | none | System does not power on and | System unable to power on |
|
| LEDs are not flashing |
|
|
|
|
|
HP EliteDesk 800 G1, Tower | page 2 |