HP 800 G1 Tower manual Standard and Optional Boards, Miscellaneous Parts, Diagnostic LEDs, Led

Page 2

Standard and Optional Boards

1

HP PCI expansion slot daughter card

696971-001

 

 

 

System boards (includes replacement thermal material)

 

 

 

 

2

System board for use in models without Windows 8

696969-001

 

 

 

*

System board for use in models with Windows 8 Standard

696969-501

 

 

 

*

System board for use in models with Windows 8 Professional

696969-601

 

 

 

*

System board for use in models with NetClone

727720-001

 

 

 

Memory modules (PC3-12800, CL11)

 

 

 

 

*

8-GB

689375-001

 

 

 

*

4-GB

671613-001

 

 

 

*

2-GB

671612-001

 

 

 

Other boards

 

 

 

 

*

nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB

720837-001

 

 

 

*

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB

707252-001

 

 

 

*

AMD Radeon HD8490 PCIe x16 graphics card, 1 GB

717219-001

 

 

 

*

AMD Radeon HD8470 PCIe x16 graphics card, 2 GB DDR3

729085-001

 

 

 

*

AMD Radeon HD8350 PCIe x16 graphics card, 1 GB DDR3

729084-001

 

 

 

*

AMD Radeon HD 8350 1GB PCIe x16 DH GFX

717220-001

 

 

 

*

GeForce GT630 PCIe x16 graphics card, 2 GB

702084-001

 

 

 

*

Intel PRO/1000 single port GbE NIC, includes bracket

728562-001

 

 

 

*

HP WLAN 802.11 a/b/g/n 2x2 module

695915-001

 

 

 

Intel Core i7 processors (include thermal material)

 

 

 

 

*

4770, 3.4 GHz, 8-MB L3 cache

727373-001

 

 

 

Intel Core i5 processors (include thermal material)

 

 

 

 

*

4670, 3.4 GHz, 6-MB L3 cache

727381-001

 

 

 

*

4570, 3.2 GHz, 6-MB L3 cache

727380-001

 

 

 

* Not shown

Common POST Error Messages

Screen Message

Probable Cause

Recommended Action

 

 

 

 

101-Option ROM Error

1. System ROM checksum

1.

Verify ROM, reflash if required

 

error.

2.

Remove suspected card,

 

2. Expansion board option

 

reboot

 

ROM checksum

3. Clear CMOS memory, reboot

 

 

4.

Replace system board

 

 

 

 

103-System Board

DMA, timers

1.

Clear CMOS memory.

Failure

 

2.

Remove expansion boards.

 

 

3.

Replace system board.

 

 

 

 

164-Memory Size Error

Incorrect memory configu-

1.

Run Setup (F10).

and

ration

2.

Check DIMMs for proper

201-Memory Error

 

 

seating, type, and HP

 

 

 

 

 

 

compatibility.

 

 

3.

Remove DIMMs singularly and

 

 

 

reboot to isolate faulty DIMM.

 

 

4.

Replace system board.

 

 

 

214-DIMM Configuration

Populated DIMM configura-

Rearrange the DIMMs so that

Warning

tion is not optimized

each channel has the same

 

 

amount of memory.

 

 

 

301-, 304-Keyboard

Keyboard failure.

Check keyboard connection or

error

 

keys. Check connector for bent of

 

 

missing pins. Replace keyboard. If

 

 

304, possible system board prob-

 

 

lem.

 

 

 

 

501-Display Adapter Fail-

Graphics display controller.

1.

Reseat graphics card.

ure

 

2.

Clear CMOS.

 

 

3.

Check monitor connection.

 

 

4.

Replace graphics card.

 

 

 

 

1720-SMART Hard Drive

Hard drive is about to fail.

1.

Determine if hard drive is giving

Detects Imminent Failure

 

 

correct error message. Enter

 

 

 

Computer Setup and run the

 

 

 

Drive Protection System test

 

 

 

under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware

 

 

 

patch if applicable.

 

 

3.

Back up contents and replace

 

 

 

hard drive.

 

 

 

 

Miscellaneous Parts

1

Fan sink

727142-001

 

 

 

2

Solenoid lock

641498-001

 

 

 

3

Speaker, 40mm x 70mm

645330-001

 

 

 

4

Hood sensor

638816-001

 

 

 

5

Fan

727135-001

 

 

 

*

Printer port, PCI card

638817-001

 

 

 

*

HP Ultraslim Keyed Cable Lock

703372-001

 

 

 

*

Serial port, PCI card

638815-001

 

 

 

*

Hard drive conversion bracket

397117-001

 

 

 

*

USB powered speakers

636917-001

 

 

 

*

Mouse, PS2, optical

674315-001

 

 

 

*

Mouse, USB, HP Elite

674318-001

 

 

 

*

Mouse, washable

724795-001

 

 

 

*

Mouse, wireless, HP Elite

674317-001

 

 

 

*

Mouse, USB, optical

674316-001

 

 

 

*

Foot kit

460890-001

 

 

 

*Not shown

Diagnostic LEDs

LED

Color

LED Activity

State/Message

 

 

 

 

Power

White

On

Computer on

 

 

 

 

Power

White

1 blink every 2 seconds

Normal Suspend Mode

 

 

 

 

Power

Red

1 blink every second followed

CPU thermal shutdown

 

 

by a 2 second pause

 

 

 

 

 

Power

Red

3 blinks, 1 blink every second

Processor not installed

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

4 blinks, 1 blink every second

Power failure (power supply overload)

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

5 blinks, 1 blink every second

Pre-video memory error

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

6 blinks, 1 blink every second

Pre-video graphics error

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

7 blinks, 1 blink every second

System board failure (ROM

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

8 blinks, 1 blink every second

Invalid ROM based on Checksum

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

9 blinks, 1 blink every second

System powers on but is unable to

 

 

followed by a 2 second pause

boot

 

 

 

 

Power

Red

10 blinks, 1 blink every second

Bad option card

 

 

followed by a 2 second pause

 

 

 

 

 

Power

Red

11 blinks, 1 blink every second

Current processor does not support a

 

 

followed by a 2 second pause

feature previously enabled.

 

 

 

 

none

none

System does not power on and

System unable to power on

 

 

LEDs are not flashing

 

 

 

 

 

HP EliteDesk 800 G1, Tower

723289-001

page 2

Image 2
Contents USB Key SpecificationsSpare Parts Miscellaneous Parts Diagnostic LEDsStandard and Optional Boards LEDComputer Setup Menu Heading Option/Description System Setup and BootPassword Security Before exiting, click File Save Changes and ExitSystem Board