HP Pro 4300 manual System Setup and Boot, Diagnostic LEDs, Color LED Activity State/Message

Page 3

Common POST Error Messages

Screen

 

 

 

 

 

 

Message

 

 

Probable Cause

Recommended Action

 

 

 

 

 

 

 

101-Option ROM

 

System ROM or expansion

1.

Verify ROM, reflash if required

Error

 

 

board option ROM check-

2.

Remove recently added cards to see if

 

 

 

 

sum.

 

problem remains.

 

 

 

 

 

 

 

 

 

 

 

3.

Clear CMOS. If message disappears, may

 

 

 

 

 

 

be card problem.

 

 

 

 

 

4.

Replace system board

 

 

 

 

 

 

 

103-System Board

 

DMA or timers

1.

Clear CMOS memory.

Failure

 

 

 

2.

Remove expansion boards.

 

 

 

 

 

 

 

 

 

 

3.

Replace system board.

 

 

 

 

 

 

163-Time & Date

 

Invalid time or date in con-

Reset the date and time under Control Panel

Not Set

 

 

figuration memory.

(Computer Setup can also be used). If the

 

 

 

 

RTC battery may need to be

problem persists, replace the RTC battery.

 

 

 

 

replaced.

 

 

 

164-Memory Size

 

Memory amount has

Press the F1 key to save the memory changes.

Error

 

 

changed since the last boot

 

 

 

 

 

 

 

(memory added/removed).

 

 

 

 

 

 

 

 

 

 

164-Memory Size

 

Incorrect memory configura-

1.

Run Setup (F10).

Error

 

 

tion

2.

Make sure memory module(s) installed

 

 

 

 

 

 

properly.

 

 

 

 

 

3.

If third-party memory added, test using HP-

 

 

 

 

 

 

only memory.

 

 

 

 

 

1.

Verify proper module type.

 

 

 

 

 

 

 

201-Memory Size

 

RSM failure

1.

Ensure memory modules are correctly

Error

 

 

 

 

installed.

 

 

 

 

 

2.

Verify proper module type.

 

 

 

 

 

3.

Remove and replace faulty module(s).

 

 

 

 

 

4.

If error persists after replacing modules,

 

 

 

 

 

 

replace system board.

214-DIMM Config-

 

Populated DIMM configura-

Rearrange DIMMs so that each channel has

uration Warning

 

tion is not optimized

the same amount of memory.

 

 

 

 

 

 

 

219-ECC Memory

 

Recently added memory

1.

If additional memory was recently added,

Module Detected

 

module(s) support ECC

 

remove it to see if the problem remains.

ECC Modules not

 

memory error correction.

2.

Check product documentation for memory

supported on this

 

 

 

support information.

Platform

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

301-, 304-Key-

 

Keyboard failure.

1.

Reconnect keyboard with system turned off.

board error

 

 

 

2.

Check kybd connection or keys.

 

 

 

 

 

 

 

 

 

 

3.

Check connector for bent or missing pins.

 

 

 

 

 

4.

Replace keyboard.

 

 

 

 

 

5.

If 304, possible sys bd problem.

 

 

 

 

 

 

 

511-CPU Fan not

 

CPU Fan not Detected.

1.

Reseat CPU fan.

Detected

 

 

 

2.

Reseat fan cable.

 

 

 

 

 

3.

Replace CPU fan.

 

 

 

 

 

 

1805-Ambient

 

This system was placed in a

Make sure the system meets the HP enclosure

Temperature Pre-

 

low power state to prevent

guidelines as listed in the QuickSpecs, includ-

viously Over Limit

 

damage due to excessive

ing the following:

 

 

 

 

environmental temperature.

1.

Clean the air vents on the front, back, or any

 

 

 

 

 

 

other vented side of the computer.

 

 

 

 

 

2.

Ensure that there is a 10.2 cm (4 in)

 

 

 

 

 

 

clearance on all vented sides of the

 

 

 

 

 

 

computer to permit the required airflow.

 

 

 

 

 

3.

Ensure that computers are not so near each

 

 

 

 

 

 

other that they are subject to each other's

 

 

 

 

 

 

re-circulated or preheated air.

 

 

 

 

 

 

 

2200-PMM Alloca-

 

(2200) Memory error during

1.

Reboot the computer.

tion Error during

 

POST execution of the Man-

2.

Unplug the power cord, re-seat the memory

MEBx Download

 

agement Engine (ME) BIOS

 

modules, and reboot the computer.

 

 

 

 

Extensions option ROM.

 

2201-MEBx Mod-

 

3.

If the memory configuration was recently

 

 

 

 

 

changed, unplug the computer, restore the

ule did not check-

 

(2201) Memory error during

 

 

 

original memory configuration, and reboot

sum correctly

 

POST execution of the Man-

 

 

 

the computer.

2202-PMM Deallo-

 

agement Engine (ME) BIOS

4.

 

Extensions option ROM.

If the error persists, replace the system

cation Error during

 

(2202) Memory error during

 

board.

MEBx cleanup

 

 

 

 

 

 

 

 

POST execution of the Man-

 

 

 

 

 

 

 

agement Engine (ME) BIOS

 

 

 

 

 

 

 

Extensions option ROM.

 

 

 

Diagnostic LEDs

 

 

 

 

 

 

 

 

 

 

 

LED

 

Color

 

LED Activity

 

 

State/Message

 

 

 

 

 

 

 

Power

 

White

 

5 blinks, 1 blink every sec-

 

Pre-video memory error.

 

 

 

 

ond followed by a 2 second

 

 

 

 

 

 

pause.

 

 

 

Power

 

White

 

6 blinks, 1 blink every sec-

 

Pre-video graphics error.

 

 

 

 

ond followed by a 2 second

 

 

 

 

 

 

pause.

 

 

 

Power

 

White

 

7 blinks, 1 blink every sec-

 

System board failure (ROM).

 

 

 

 

ond followed by a 2 second

 

 

 

 

 

 

pause.

 

 

 

Power

 

White

 

8 blinks, 1 blink every sec-

 

Invalid ROM based on Checksum.

 

 

 

 

ond followed by a 2 second

 

 

 

 

 

 

pause.

 

 

 

System Setup and Boot

Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models.

Computer Setup Menu

Heading

Option/Description

 

 

 

File

System Information - Lists the following main system specifications:

 

Product name

System BIOS

 

 

 

 

SKU number (some models)

Chassis serial number

 

 

Processor type/speed/stepping

Asset tracking number

 

 

Cache size (L1/L2/L3)

ME firmware version

 

 

Installed memory size/speed/ch

ME management mode

 

 

Integrated MAC Address

 

 

 

 

 

 

 

 

 

About - Displays copyright notice.

 

 

 

 

 

 

 

Set Time and Date - Allows you to set system time and date.

 

 

 

 

Replicated Setup - Allows you to save or restore system configuration to/

 

from a USB flash drive.

 

 

 

 

Default Setup - Allows you to save current settings as default or restore

 

factory settings as default.

 

 

 

File

Apply Defaults and Exit - Applies the selected default settings and clears

(continued)

any established passwords.

 

 

 

 

 

Ignore Changes and Exit - Exits Computer setup without saving changes.

 

 

 

Save Changes and Exit - Saves changes to system configuration or

 

default settings and exits Computer Setup.

Storage

Device Configuration - Lists all installed BIOS-controlled storage

 

devices. The following options are available:

 

CD-ROM

SSD Life Used

 

Hard Disk

• SMART (ATA disks only)

 

Default Values

Diskette

 

Translation Mode

SATA Defaults

Storage Options - Allows you to set:

eSATA Port - Set SATA port as eSATA port for use with external drive.

SATA Emulation - Choose how the SATA controller and devices are accessed by the OS. SATA Emulation choices are AHCI, RAID, or IDE.

Removable Media Boot - Enables/disables ability to boot the system from removable media.

Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.

 

DPS Self-Test - Execute self-tests on ATA hard drives capable of per-

 

forming the Drive Protection System (DPS) self-tests.

 

Boot Order - Specify boot order for UEFI and legacy boot sources. Also

 

specify hard drive boot order.

 

• Shortcut to Temporarily Override Boot Order

Security

Setup Password - Set and enable the setup (Admin) password.

 

 

 

Power-On Password - Set and enable power-on password.

Password Options - Allows to you enable/disable:

Lock Legacy Resources

Setup Browse Mode

Password prompt on F9 & F12

Network Server Mode

Smart Cover - Allows you to lock/unlock the smart cover and set the cover removal sensor to disable/notify user/setup password.

Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports.

USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports.

Slot Security - Disable the PCI, PCIe, and Mini Card slots.

Network Boot - Enables/disables boot from OS (NIC models only).

System IDs - Allows you to update asset tag, ownership tag, UUID, key- board locale setting.

Master Boot Record Security - enables/disables MBR.

System Security - Allows you to set:

Data Execution Prevention (enable/disable)

SVM CPU Virtualization (enable/disable).

Virtualization Technology (VTx) (enable/disable)

Virtualization Technology/Directed IO (VTd) (enable/disable)

Trusted Execution Technology (enable/disable)

Embedded Security Device (enable/disable)

Reset to Factory Settings (Do not reset/Reset)

Measure boot variables/devices to PCR1 (enable/disable)

OS management of Embedded Security Device (enable/disable)

Reset of Embedded Security Device through OS (enable/disable)

No PPI provisioning (Windows 8 only; enable/disable)

Allow PPI policy to be changed by OS (enable/disable)

 

DriveLock Security - Allows you to assign or modify a master or user

 

password for hard drives.

 

Secure Boot Configuration (Windows 8 only)

 

Legacy Support (enable/disable)

 

Secure Boot (enable/disable).

 

Key Management (enable/disable)

 

Fast Boot (enable/disable)

Power

OS Power Management - Allows you to enable/disable Runtime Power

 

Management, Idle Power Savings, Unique Sleep State Blink Rates.

 

Hardware Power Management - Enable/disable SATA power management,

 

S5 maximum power savings., PCI slots, network controller, USB 3.0 controller

 

Thermal - Control minimum fan speed.

Advanced Power-On Options - Allows you to set:

POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days)

POST messages (enable/disable)

Press the ESC key for Startup Menu (enable/disable)

Option ROM Prompt (enable/disable)

After Power Loss (off/on/previous state)

POST Delay (none, 5, 10, 15, 20, or 60 seconds)

Remote Wakeup Boot Source (remote server/local hard drive)

Factory Recovery Boot Support (enable/disable)

Bypass F1 Prompt on Configuration Changes (enable/disable)

BIOS Power-On - Set the computer to turn on at a preset time.

Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping.

Onboard Devices - Allows you to set resources for or disable on-board system devices.

Device Options - Allows you to set:

Printer mode (Bi-Directional, EPP + ECP, Output Only)

Num Lock State at Power-on (off/on)

Integrated Video (enable/disable)

Integrated Graphics (Auto/Disable/Force)

Internal Speaker (enable/disable)

NIC PXE Option ROM Download (enable/disable)

SATA RAID Option ROM Download (enable/disable)

Multi-Processor (enable/disable)

Hyper-threading (enable/disable)

Turbo Mode (enable/disable)

VGA Configuration - Allows you to specify which VGA controller is the “boot”/primary. Displayed only if add-in video card installed.

AMT Configuration - Allows you to set:

AMT (enable/disable)

Unconfigure AMT/ME (enable/disable)

Hide Unconfigure ME Confirmation Prompt (enable/disable)

Watchdog Timer (enable/disable)

HP Compaq Pro 4300 AIO

700498-003

page 3

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Contents Cables Key SpecificationsSpare Parts System UnitSystem Board Password Security and CmosColor LED Activity State/Message System Setup and BootDiagnostic LEDs Computer Setup Menu Heading Option/Description
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