Common POST Error Messages
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| Probable Cause | Recommended Action | |||
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| System ROM or expansion | 1. | Verify ROM, reflash if required | ||||
Error |
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| board option ROM check- | 2. | Remove recently added cards to see if | ||
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| problem remains. | |
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| 3. | Clear CMOS. If message disappears, may | |
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| be card problem. | |
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| 4. | Replace system board | |
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| DMA or timers | 1. | Clear CMOS memory. | ||||
Failure |
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| 2. | Remove expansion boards. | ||
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| 3. | Replace system board. | |
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| Invalid time or date in con- | Reset the date and time under Control Panel | |||||
Not Set |
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| figuration memory. | (Computer Setup can also be used). If the | |||
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| RTC battery may need to be | problem persists, replace the RTC battery. | ||
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| replaced. |
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| Memory amount has | Press the F1 key to save the memory changes. | ||||
Error |
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| changed since the last boot |
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| (memory added/removed). |
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| Incorrect memory configura- | 1. | Run Setup (F10). | ||||
Error |
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| tion | 2. | Make sure memory module(s) installed | ||
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| properly. | |
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| 3. | If | |
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| only memory. | |
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| 1. | Verify proper module type. | |
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| RSM failure | 1. | Ensure memory modules are correctly | ||||
Error |
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| installed. | ||
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| 2. | Verify proper module type. | |
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| 3. | Remove and replace faulty module(s). | |
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| 4. | If error persists after replacing modules, | |
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| replace system board. | |
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| Populated DIMM configura- | Rearrange DIMMs so that each channel has | ||||
uration Warning |
| tion is not optimized | the same amount of memory. | ||||
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| Recently added memory | 1. | If additional memory was recently added, | |||
Module Detected |
| module(s) support ECC |
| remove it to see if the problem remains. | |||
ECC Modules not |
| memory error correction. | 2. | Check product documentation for memory | |||
supported on this |
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| support information. | |||
Platform |
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| Keyboard failure. | 1. | Reconnect keyboard with system turned off. | |||
board error |
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| 2. | Check kybd connection or keys. | ||
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| 3. | Check connector for bent or missing pins. | |
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| 4. | Replace keyboard. | |
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| 5. | If 304, possible sys bd problem. | |
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| CPU Fan not Detected. | 1. | Reseat CPU fan. | |||
Detected |
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| 2. | Reseat fan cable. | ||
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| 3. | Replace CPU fan. | |
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| This system was placed in a | Make sure the system meets the HP enclosure | ||||
Temperature Pre- |
| low power state to prevent | guidelines as listed in the QuickSpecs, includ- | ||||
viously Over Limit |
| damage due to excessive | ing the following: | ||||
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| environmental temperature. | 1. | Clean the air vents on the front, back, or any | |
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| other vented side of the computer. | |
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| 2. | Ensure that there is a 10.2 cm (4 in) | |
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| clearance on all vented sides of the | |
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| computer to permit the required airflow. | |
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| 3. | Ensure that computers are not so near each | |
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| other that they are subject to each other's | |
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| (2200) Memory error during | 1. | Reboot the computer. | |||
tion Error during |
| POST execution of the Man- | 2. | Unplug the power cord, | |||
MEBx Download |
| agement Engine (ME) BIOS |
| modules, and reboot the computer. | |||
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| Extensions option ROM. |
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| 3. | If the memory configuration was recently | ||||
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| changed, unplug the computer, restore the | ||||
ule did not check- |
| (2201) Memory error during |
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| original memory configuration, and reboot | |||||
sum correctly |
| POST execution of the Man- |
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| the computer. | |||||
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| agement Engine (ME) BIOS | 4. | ||||
| Extensions option ROM. | If the error persists, replace the system | |||||
cation Error during |
| (2202) Memory error during |
| board. | |||
MEBx cleanup |
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| POST execution of the Man- |
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| agement Engine (ME) BIOS |
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| Extensions option ROM. |
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Diagnostic LEDs |
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LED |
| Color |
| LED Activity |
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| State/Message |
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Power |
| White |
| 5 blinks, 1 blink every sec- |
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| ond followed by a 2 second |
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| pause. |
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Power |
| White |
| 6 blinks, 1 blink every sec- |
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| ond followed by a 2 second |
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| pause. |
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Power |
| White |
| 7 blinks, 1 blink every sec- |
| System board failure (ROM). | |
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| ond followed by a 2 second |
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| pause. |
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Power |
| White |
| 8 blinks, 1 blink every sec- |
| Invalid ROM based on Checksum. | |
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| ond followed by a 2 second |
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| pause. |
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System Setup and Boot
Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models.
Computer Setup Menu
Heading | Option/Description |
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File | System Information - Lists the following main system specifications: | ||||
| • | Product name | • | System BIOS |
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| • | SKU number (some models) | • | Chassis serial number |
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| • | Processor type/speed/stepping | • | Asset tracking number |
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| • | Cache size (L1/L2/L3) | • | ME firmware version |
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| • | Installed memory size/speed/ch | • | ME management mode |
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| • | Integrated MAC Address |
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| About - Displays copyright notice. |
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| Set Time and Date - Allows you to set system time and date. | ||||
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| Replicated Setup - Allows you to save or restore system configuration to/ | ||||
| from a USB flash drive. |
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| Default Setup - Allows you to save current settings as default or restore | ||||
| factory settings as default. |
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File | Apply Defaults and Exit - Applies the selected default settings and clears | |||
(continued) | any established passwords. |
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| Ignore Changes and Exit - Exits Computer setup without saving changes. | |||
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| Save Changes and Exit - Saves changes to system configuration or | |||
| default settings and exits Computer Setup. | |||
Storage | Device Configuration - Lists all installed | |||
| devices. The following options are available: | |||
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| • | SSD Life Used |
| • | Hard Disk | • SMART (ATA disks only) | |
| • | Default Values | • | Diskette |
| • | Translation Mode | • | SATA Defaults |
Storage Options - Allows you to set:
•eSATA Port - Set SATA port as eSATA port for use with external drive.
•SATA Emulation - Choose how the SATA controller and devices are accessed by the OS. SATA Emulation choices are AHCI, RAID, or IDE.
•Removable Media Boot - Enables/disables ability to boot the system from removable media.
•Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability.
| DPS |
| forming the Drive Protection System (DPS) |
| Boot Order - Specify boot order for UEFI and legacy boot sources. Also |
| specify hard drive boot order. |
| • Shortcut to Temporarily Override Boot Order |
Security | Setup Password - Set and enable the setup (Admin) password. |
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Password Options - Allows to you enable/disable:
•Lock Legacy Resources
•Setup Browse Mode
•Password prompt on F9 & F12
•Network Server Mode
Smart Cover - Allows you to lock/unlock the smart cover and set the cover removal sensor to disable/notify user/setup password.
Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports.
USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports.
Slot Security - Disable the PCI, PCIe, and Mini Card slots.
Network Boot - Enables/disables boot from OS (NIC models only).
System IDs - Allows you to update asset tag, ownership tag, UUID, key- board locale setting.
Master Boot Record Security - enables/disables MBR.
System Security - Allows you to set:
•Data Execution Prevention (enable/disable)
•SVM CPU Virtualization (enable/disable).
•Virtualization Technology (VTx) (enable/disable)
•Virtualization Technology/Directed IO (VTd) (enable/disable)
•Trusted Execution Technology (enable/disable)
•Embedded Security Device (enable/disable)
•Reset to Factory Settings (Do not reset/Reset)
•Measure boot variables/devices to PCR1 (enable/disable)
•OS management of Embedded Security Device (enable/disable)
•Reset of Embedded Security Device through OS (enable/disable)
•No PPI provisioning (Windows 8 only; enable/disable)
•Allow PPI policy to be changed by OS (enable/disable)
| DriveLock Security - Allows you to assign or modify a master or user | |
| password for hard drives. | |
| Secure Boot Configuration (Windows 8 only) | |
| • | Legacy Support (enable/disable) |
| • | Secure Boot (enable/disable). |
| • | Key Management (enable/disable) |
| • | Fast Boot (enable/disable) |
Power | OS Power Management - Allows you to enable/disable Runtime Power | |
| Management, Idle Power Savings, Unique Sleep State Blink Rates. | |
| Hardware Power Management - Enable/disable SATA power management, | |
| S5 maximum power savings., PCI slots, network controller, USB 3.0 controller | |
| Thermal - Control minimum fan speed. | |
Advanced
•POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days)
•POST messages (enable/disable)
•Press the ESC key for Startup Menu (enable/disable)
•Option ROM Prompt (enable/disable)
•After Power Loss (off/on/previous state)
•POST Delay (none, 5, 10, 15, 20, or 60 seconds)
•Remote Wakeup Boot Source (remote server/local hard drive)
•Factory Recovery Boot Support (enable/disable)
•Bypass F1 Prompt on Configuration Changes (enable/disable)
BIOS
Bus Options - Allows you to enable/disable PCI SERR# Generation and PCI VGA palette snooping.
Onboard Devices - Allows you to set resources for or disable
Device Options - Allows you to set:
•Printer mode
•Num Lock State at
•Integrated Video (enable/disable)
•Integrated Graphics (Auto/Disable/Force)
•Internal Speaker (enable/disable)
•NIC PXE Option ROM Download (enable/disable)
•SATA RAID Option ROM Download (enable/disable)
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•Turbo Mode (enable/disable)
VGA Configuration - Allows you to specify which VGA controller is the “boot”/primary. Displayed only if
AMT Configuration - Allows you to set:
•AMT (enable/disable)
•Unconfigure AMT/ME (enable/disable)
•Hide Unconfigure ME Confirmation Prompt (enable/disable)
•Watchdog Timer (enable/disable)
HP Compaq Pro 4300 AIO | page 3 |