HP SR5615CF, SR5558D, SR5548F, SR5556AP, SR5518F, SR5501P, SR5507F, SR5502FH, SR5505F Keyboard and Mouse

Keyboard and Mouse (continued)

Symptom

Wireless keyboard or mouse does not work or is not detected.

(continued)

Possible solution

After the mouse connection is established, repeat the procedure with the keyboard:

1Push the Connect button on the receiver, and hold it for 5 to 10 seconds until the blue light starts to flash.

2Push and hold the Connect button (c) on the underside of the keyboard until the blue LED on the receiver stops flashing.

c

	Refer to the documentation that came with the keyboard and mouse.
Mouse (with cable) does not	Unplug and reconnect the mouse cable to your computer.
work or is not detected.
	If the mouse is still not detected, turn off the computer, reconnect the mouse
	cable, and then restart the computer.
Cursor does not respond to	Restart your computer by using the keyboard:
mouse movement.	1 Press the Alt and Tab keys on the keyboard simultaneously, to navigate to
	an open program.
	2 Press the Ctrl and S keys on the keyboard simultaneously to save your
	changes in the selected program (Ctrl+S is the keyboard shortcut for Save
	on most—notall—programs).
	3 After saving changes in all open programs, press the Ctrl and Esc keys on
	the keyboard simultaneously to display the Windows Start Menu.
	4 Use the arrow keys to select the Arrow button next to
	the Lock button. Select Shut Down, and then press
	the Enter key on the keyboard.
	5 After the shutdown is complete, reconnect the mouse connector to the back
	of your computer, and then turn on your computer.
Cursor responds slowly to	If you have a rollerball mouse, clean the roller ball. For detailed cleaning
mouse movement.	instructions, go to: http://www.hp.com/support
	Select your country/region and language, search on your computer model
	number, and then search on the keyword cleaning.
	For a mouse with a roller ball, use a mouse pad or other rough surface under
	the mouse. For an optical mouse, try a less reflective surface under the mouse.

16Troubleshooting and Maintenance Guide