Plantronics CS60 DECT manual Receive sounds distorted

Page 10

UK TROUBLESHOOTING

PROBLEM

Receive sounds distorted.

Possible Cause

Solution

Listen volume too high

If your telephone has a receive volume control, lower

on your telephone

this until the distortion disappears.

 

If the distortion is still present, lower the listen

 

volume control on the headset. If the distortion

 

persists, select another Rx Slide Switch setting.

 

(Refer to the Quickstart Guide).

 

 

PROBLEM

I can hear too much background conversation, noise or sidetone.

Possible Cause

Solution

Speak volume is too high

Lower the Speak Volume by adjusting the Speak

 

Volume control on the base unit.

 

If the volume is still too high, select another Tx Slide

 

Switch Setting (refer to the Quickstart Guide)

 

 

PROBLEM

Sudden loss of audio, continuous noise or distorted audio on receive.

Possible Cause

Solution

Software reset required

Press the Talk button (20) twice.

 

If the problem persists perform a System Reset

 

refer to instructions on page 11.

 

 

PROBLEM

My handset Lifter operates every time I remove or replace my headset in the base unit.

Possible Cause

Solution

IntelliStand™ function

To disable the IntelliStand function move the

is enabled.

IntelliStand Switch to position I (Off).

 

 

PROBLEM

Battery talktime performance is significantly degraded even after a full recharge.

Possible Cause

Solution

Battery approaching

Replace with a new battery pack.

end of life

Refer to the diagrams on page 3.

 

 

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Contents Welcome Diagram KEY Diagrams Important Safety Information Diagram KEY Base Unit HeadsetUK Usage Instructions Installation UK Adjustments Switching from Headset to Handset When Using the Lifter Making a Call Using the LifterReceiving a Call Using the Lifter Switching from Handset to Headset When Using the LifterPlugged everything in but the lights won’t come on UK TroubleshootingCannot hear caller / dial tone Can hear a dial tone in more than one configuration position Callers cannot hear meReceive sounds distorted Can hear too much background conversation, noise or sidetoneSubscription UK SubscriptionOptional Parts & Accessories UK AccessoriesWarranty and Service Plantronics Year Warranty Repair Service Plantronics 2 year Warranty and Repair Service Plantronics Sarl