Where to Get Help

Support Information

Follow these steps when you need help from HP:

1Check the setup poster for help with setting up and using your computer.

2For faster help, be sure to register your desktop computer on the Web at: http://www.hp.com/apac/register

3For help online, go to the Customer Care Center Web site at: http://www.hp.com/support

for technical information or to get software updates.

4If you have not solved the problem, call the Customer Care Center at the appropriate number below.

Australia:
HP	1300 721 147
Compaq	1300 888 423

Hours: M–F 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m.

Hong Kong SAR: 2802 4098

Macau SAR: 0800-366

Hours: M–F 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.

India:	1-800-114772 (Toll Free)
	0124 2346992 (Toll)
	9350623861 (SMS Only)

Hours: Mon.–Sat. 9 a.m.–9 p.m.

Indonesia: (21) 350-3408

Hours: M–F 8 a.m.–5 p.m.

Malaysia: 1800 88 8588

Hours: M–F 8:30 a.m.–9:30 p.m.,

Sat. 8:30 a.m.–12:30 p.m.

New Zealand:

HP	0 800 441 147
Compaq	0 800 113 694

Sat.–Sun. 10 a.m.–4 p.m.

Pakistan: Call your retailer.

Philippines: (2) 867-3551

Hours: M–F 8:30 a.m.–5:30 p.m.,

Sat. 8:30 a.m.–12:30 p.m.

Singapore: 6272 5300

Hours: M–F 8:30 a.m.–9:30 p.m.,

Sat. 8:30 a.m.–12:30 p.m.

Sri Lanka: Call your retailer.

Thailand: (2) 353-9000

Hours: M–F 8:30 a.m.–5:30 p.m.,

Sat. 8:30 a.m.–12:30 p.m.

Vietnam: Call your retailer.

Hours are subject to change without notice.

Support Web site

http://www.hp.com/support

Registration Web site

http://www.hp.com/apac/register

To Our Valued Customer

Congratulations on your decision to purchase a desktop computer! During development, the computer must pass extensive quality tests to meet the rigorous standards that have made us famous for quality and reliability.

All of our computers go through a comprehensive quality test to ensure the computer is working correctly before it leaves our factory. In addition, we have placed a security seal on your computer to indicate that it has not been tampered with since it left our factory.

We know that expanding and upgrading are key benefits for all customers. We are proud to make this a key differentiator for our computers and understand that you may wish to upgrade your computer to meet your specific needs.

Any hardware upgrades that you intend to do should only be done after you have completely set up your new computer. Refer to the setup poster included with your system for help with setting up. If you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in this Limited Warranty and Support Guide, and a HP Customer Representative will assist you. This must be done first before attempting to upgrade your system.

By breaking the security seal on the back of the computer, you are confirming that the computer was working properly before you attempted to upgrade your system. Once the security seal has been broken, your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the “Hardware Limited Warranty” section.

Thank you for choosing this computer. We hope you enjoy discovering the exciting things you can do with it!