Customer Support, Problems? HP Will Help

Customer Support

Easy to reach. Easy to use. Award-winning HP Customer Support is our promise to help you get the most from your computer. Whether with tools located on your computer, from information on the Web, by phone, or through your local retailer, you’ll find what you need.

Problems? HP Will Help

Your new computer is built to work right now — and for many years to come. But it is a complex, powerful machine, and sometimes things go wrong. If that happens to your computer, HP is ready to help.

Getting Started

Follow the setup poster and the Getting Started guide for help with setting up and using your computer.

See What You Can Do

There’s lots of helpful information included with your computer. First look at Help on your Windows® desktop (to access it, click the Windows Start Button, then click Help and Support). It contains more detailed help and will give you suggestions on how to fix the problem.

Within the Help and Support Center, you can get the latest news from HP about your computer. Be sure to also check the updates from HP that are sent to your desktop from time to time.

Next, try a little surfing! The HP Web site has updated software, tips and tricks, answers for common problems, and other information. Go to the Support Web site listed earlier in this document and search for your computer model.

Call HP Customer Care Center

Finally, if these steps don’t help, you can reach a real, knowledgeable person by calling the HP Customer Care Center in your area. Phone assistance to get you up and running is covered for thirty (30) days from the time you purchased your computer. After thirty (30) days, there may be a charge, but the helpful support is still available.

And, if Necessary: Get Repair

If your computer needs to be repaired or to have parts replaced, you have two choices:

•You can easily replace many of your computer parts that are considered consumer replaceable. This is the fastest method of repair, as many times we can send the part directly to your home or business in a few days.

•If a repair is necessary, the HP Customer Care Center will make arrangements to fix your computer.

These services are covered during the warranty period.

There are a few limitations and exclusions to this warranty (as well as some important details), which are described in the “Hardware Limited Warranty” section.

The information contained herein is subject to change without notice.

SG3245IN, SR5333HK, SR5275AP, SR5352AP, SR5253HK specifications

The HP SR5213HK, SR5030NX, SR2172NX, SR2168HM, and SR5218HK are part of Hewlett-Packard's versatile lineup of desktop PCs designed to cater to a wide range of computing needs. These models incorporate a host of features, technologies, and characteristics that make them suitable for both everyday use and specific tasks.

The SR5213HK is known for its balanced performance, featuring an AMD Athlon processor and ample RAM. This combination delivers efficient multitasking capabilities, making it ideal for both home and office environments. The system includes integrated graphics, which supports casual gaming and multimedia activities. Furthermore, the SR5213HK comes equipped with a range of connectivity options, including USB ports and an HDMI output for connecting to external displays.

In contrast, the SR5030NX is a performance-driven model that caters to more intensive computing needs. It boasts a powerful Intel Core processor, which enhances processing speed and efficiency. The SR5030NX also features a dedicated graphics card, enabling it to handle graphic-intensive applications, such as video editing and gaming, with ease. The large hard drive capacity serves to store large files and applications, while additional RAM improves overall performance.

The SR2172NX is designed for users who prioritize value and reliability. It comes with a robust AMD processor and sufficient RAM to tackle daily tasks like web browsing, document editing, and streaming media. Its straightforward design and user-friendly interface make it an excellent choice for families and students.

The SR2168HM features a compact design, making it an excellent option for users with limited space. This model boasts decent specifications, including an energy-efficient processor and integrated graphics, making it suitable for everyday computing tasks. The system is also equipped with multiple USB ports for connecting peripherals and external devices.

Lastly, the SR5218HK stands out for its versatility and expandability. This model is designed to grow with the user's needs, featuring ample slots for RAM upgrades and storage expansions. With an efficient processor and adequate dedicated graphics, the SR5218HK is well-suited for various applications, from office work to light gaming and media consumption.

In summary, the HP SR5213HK, SR5030NX, SR2172NX, SR2168HM, and SR5218HK deliver a range of capabilities suited to various user needs. With their combination of reliable performance, efficient designs, and connectivity options, these desktops provide solid computing experiences for both personal and professional applications.