HP SR5351AP, SR5350F, SR5218HK, SR5218CF, SR5223WM, SR5214X, SR5210CF, SR5233WM manual CD and DVD Drives

Symptom

Possible solution

I cannot create (record)

Select a slower write speed for the recording drive, if a slower speed is

a disc.

available.

(continued)

The recording software may not let you add a track if it exceeds the available

space on your disc. You can make space available by removing one or more

tracks from the list before recording the files to the disc.

Close all software programs and windows before recording.

Ensure you have enough available space on your hard disk drive to store a

temporary copy of the content.

Click the Windows Start Button, then Computer. Right-click the hard disk

drive and click Properties to view the available space.

If you are on a network, copy the files from a network drive to your hard disk

drive first, and then record them to disc.

Close all programs and windows, and then restart your computer.

I cannot add data to a DVD.

Ensure you set the correct recording option (append or add data files) in your

DVD recording software.

Titles of music tracks are not

For the artist, title, and track information to appear when you play music CDs,

displayed for the CD.

the computer must be connected to the Internet. This information is not

recorded on the disc.

Track information may not be available for every CD.

An error message appears

You may need to select the capture device if your computer has both an analog

when I capture video.

and a digital video capture device. To find out how to change the video device

selection, refer to the Help menu in the video capture program.