Warranty and Support Guide

1 Year Parts and Labor

1 Year Technical Telephone Support

24 Hours a Day, 7 Days a Week

IMPORTANT NOTE:

If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Hewlett-Packard, we take pride in our ability to service your needs. We are available 24 hours a day, 7 days a week. We have specialists available to help you with your technical support questions as they arise via the Web or phone (see Contact Numbers within this document). We want to make sure that your support needs are met and any issues are resolved as quickly as possible.

This document includes warranty information for the United States, Canada, and the Caribbean.

The information in this document is subject to change without notice.

Before contacting the HP Customer Support Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.

The first four items on the list (Model Number, Product Number, Serial Number, and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on the keyboard at the same time.

Model Number: ________________________________________________________________

System (Product) Number: ________________________________________________________

Serial Number: _________________________________________________________________

Software Build Number:__________________________________________________________

Operating System: ______________________________________________________________

Purchase Date: _________________________________________________________________