HP SR1420UK, SR1460UK Software Technical Support, Freeware Operating Systems and Applications

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EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON- INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. Some states/jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties, so the above disclaimer may not apply to you in its entirety. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT) EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement provided with that software. If the removable media on which HP distributes the software proves to be defective in materials or workmanship within ninety (90) days of purchase, your sole remedy shall be to return the removable media to HP for replacement. For blank tape removable media please refer to the following Web site:

http://h20000.www2.hp.com/bizsupport/

TechSupport/Document.jsp?objectID=lpg50101

It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support.

Software Technical Support

Software Technical Support for your HP Software, HP pre- installed third-party software and third-party software purchased from HP is available from HP via multiple contact methods, including electronic media and telephone, for one year from date of purchase. See “Contacting HP” for online resources and telephone support. Any exceptions to this will be specified in your End User License Agreement (EULA).

Software Technical Support includes assistance with:

Answering your installation questions (how to, first steps, and prerequisites).

Setting up and configuring the software (how-to and first steps). Excludes system optimization, customization and network configuration.

Interpreting system error messages.

Isolating system problems to software usage problems.

Obtaining support pack information or updates.

Software technical support does NOT include assistance with:

Generating or diagnosing user generated programs or source codes.

Installation of non-HP products.

Freeware Operating Systems and Applications

HP does not provide software technical support for software provided under public license by third parties, including Linux operating systems or applications (“Freeware”). Software technical support for Freeware provided with HP Hardware Products is provided by the Freeware vendor. Please refer to the Freeware operating system or other Freeware application support statement included with your HP Hardware Product.

Contacting HP

If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:

Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support

Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP:

Product serial number, model name, and model number

Applicable error messages

Add-on options

Operating system

Third-party hardware or software

Detailed questions

Protect Your Investment

You can upgrade your standard factory warranty for an additional two years. For more information, please visit our Web site at:

http://www.hp.com/ie/warranty-extension (in Ireland)

Or

http://www.hp.com/uk/warranty-extension

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Contents Warranty Support Guide United Kingdom HP Registration Web SiteAre You Missing Components? Technical SupportEnd User License Agreement TransferRev /03 HP Product Hardware Limited WarrantyGeneral Terms Limitation of Liability ExclusionsExclusive Remedy Limited Warranty Period Types of Warranty ServiceService Upgrades Options and Software Limited Warranties Customer Self Repair Warranty ServiceSoftware Technical Support Freeware Operating Systems and ApplicationsContacting HP Protect Your InvestmentConforms to the following Product Specifications Manufacturer’s NameManufacturer’s Address Declares that the products ProductOperating Specifications Regulatory and Safety InformationEMI Statement European Union Only European Telephone Network Declaration European Union OnlyUK Compliance Information Ringer Equivalence NumberAdditional Safety Information AC Power Safety WarningLithium Battery Caution Laser Safety StatementTV Antenna Connectors Protection Laser Product LabelPrinted
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