HP 6435CL, 6430NX, 6420NX, 6404US, 6401RSH, 6415CL Integrated Help Tool, Online Service and Support

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Finding Help & Support

Integrated Help Tool

If you don’t find what you need in this chapter, press the Help G button on your keyboard. This accesses an integrated help and assistance tool from Microsoft and Compaq, the Help and Support Center, which provides:

■Answers to questions about your hardware or software

■Help installing new peripherals or software applications

■Resolutions to hardware or software problems

■Access to the latest drivers, updates, and downloads

Online Service and Support

Go to http://www.compaq.com/consumersupport/ for rapid access to accurate service and support solutions. Whether you are a novice or a technical expert, knowledge, information, and assistance are available when and where you need them.

■Need access to drivers and product documentation? Find original product drivers, the latest updates and software fixes, warranty information, and product documentation.

■Join the Compaq Customer Communities, where novices and technical experts collaborate to share knowledge, information, and assistance. Participate in existing product discussions, review commonly asked questions, and answer or post new questions to a community of users (not available in all countries/regions).

7–2

Getting Started

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Contents Getting Started Page Contents Using the Internet Index Getting Started Getting Information and Updates Warranty Support Guide Setting Up the Computer Turning On Computer for the First TimeRegistering with Compaq Making Recovery CDs Working in ComfortSetting Up the Computer Using the Computer Using the Diskette Floppy Drive Using the Hard Drive To Check Hard Disk Space Click My ComputerUsing the CD or DVD Drive Comparison of Drives and Actions Using the Combo Drive Support for Disc TypesInserting and Removing a CD or DVD Disc To Insert a DiscTo Adjust the Volume Listening to MusicTo Remove a Disc To Listen to MusicPlaying a Movie To Play a MovieClick All Programs, WinDVD, then WinDVD Player Creating a CD Uses of the CD-RW DriveCD-R and CD-RW Disc Comparison Using the DVD Writer Drive Maintaining the CD or DVD DriveUsing the Mouse Mouse ComponentsUsing the Scroll Mouse To Modify Mouse ButtonsClick Control Panel Click Printers and Other Hardware Using the Optical Mouse Using Compaq Keyboards Using the Wireless Optical MouseCompaq Internet Keyboard Components Using the Internet Buttons Internet Buttons Internet Buttons Modifying Monitor Display Properties Customizing the Internet ButtonsTo Reprogram the Internet Buttons To Modify the DisplayTurning Off the Computer To Turn Off the ComputerClick Turn Off Computer Using the Print Menu PrintingSaving Energy To Use the Print MenuStandby Mode To Manually Enter Standby ModeHibernation Mode To Manually Enter Hibernation ModeAutomatic Standby or Hibernation Mode To Modify Power Management SettingsUsing the Computer Using the Computer Using the Internet BasicsWhat Is the Internet? What Is a Hyperlink?To Set Up Microsoft Outlook Express E-mail MailWeb Browsers Click Remember Password To Send an E-mailClick the New Mail Message icon Using the Internet To Read Your E-mail Messages Content Advisor To Restrict Internet ContentUsing the Internet Routine Maintenance Guidelines Maintaining the ComputerPreventive Maintenance Cleaning Up the Hard Drive To Clean Up the Hard DriveEmptying the Recycle Bin Scanning the Hard DriveTo Empty the Recycle Bin To Scan the Hard DriveDefragmenting the Drive To Defragment the Hard DriveVirus Protection Using Application Recovery and System Recovery System Restore To Use System RestoreApplication Recovery To Start Application RecoveryChoose All Programs System Recovery To Start System Recovery If the Computer Is Responding To Start System Recovery If the Computer Is Not Responding Click Compaq PC System RecoveryUsing Compaq Recovery CD Creator To Run Compaq Recovery CD Creator Click Compaq Recovery CD Creator. The creator box appearsSystem Recovery Using Recovery CDs To Start System Recovery Press the right arrow key to select Boot Using Application Recovery and System Recovery Using Application Recovery and System Recovery Using Application Recovery and System Recovery Finding Help & Support Online Service and Support Integrated Help ToolPreparing to Ship the Computer Solving Minor Problems Audio Then click Sounds and Audio DevicesCD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive Click Performance and Maintenance, and then click System CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive Diskette Floppy Drive Click My ComputerWarranty and Support Guide for details Select the desired options, and click Start Select the desired options, and click Start to Display Monitor Display Monitor Hard Drive Hardware Installation Hardware Installation Internet Access Finding Help & Support Internet Access Keyboard and Scroll Mouse Click Turn Off ComputerCursor will not move using Num Lock key may Keyboard and Scroll Mouse See the Warranty and Support Guide for details Optical Mouse Wireless Mouse Memory Power Power Computer powered off To the Warranty and Support Guide for details MiscellaneousSymptom Problem Solution Upgrading the Computer Preparing the Computer Disconnect all external devices connected to the computer Removing the Computer Access Panel on the 8000 model Removing the Front Bezel from the 8000 model Removing or Upgrading a Drive Locating Drive Positions Removing a DriveDisconnecting the Optical Drive Cables Upgrading the Computer Removing a Drive from the 6000 model Removing a drive from the 8000 model Upgrading the Computer Replacing or Adding a Drive To Replace or Add a DriveUpgrading the Computer Reconnecting the Hard Drive Cables Reassembling the Diskette Adapter Upgrading or Replacing Memory Removing a Memory Module Replacing or Adding a Memory Module Open both latches of the memory module socket Installing a Memory Module Removing or Installing an Expansion Card To Remove an Expansion Card Removing an Expansion Card on the 6000/8000 6000 shown To Install an Expansion Card For both the 6000 and 8000 models Reassembling the Computer Replacing the Front Bezel on the 8000 model Upgrading the Computer Reconnecting the Power Cable on the 6000/8000 6000 shown Index Combo drive using Community button 3-20 Compaq Index-3 Index-4 Index-5 Index-6 Index-7 Using 6-2 system volume Index-9 Index Index-10
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6475CL, 6450NX, 6435CL, 6401RSH, 6485CL specifications

The HP 6470NX, 8000T-P8654M, 6400NX, 6420NX, and 6430NX are part of HP's diverse lineup of desktops designed for various uses, from home computing to business applications. These models offer a range of features, technologies, and characteristics suited to meet the needs of different users.

The HP 6470NX is renowned for its robust performance. It is equipped with a reliable Intel processor, typically the Intel Core series, which delivers efficient multitasking capabilities. The system supports up to 16GB of RAM, allowing users to run demanding applications without a hitch. It also features integrated graphics, which is ideal for everyday tasks such as document editing and web browsing, while a dedicated GPU option may appeal to light gaming and multimedia purposes.

Moving on to the HP 8000T-P8654M, this model caters to power users seeking high performance. It provides an impressive combination of power and versatility with its Intel Core i7 processor, making it suitable for tasks that require significant computational power, such as video editing and 3D rendering. The system can support multiple storage options, including SSD and traditional HDD, enhancing both speed and storage capacity. Furthermore, this model offers robust security features, making it a popular choice in corporate environments.

The HP 6400NX is geared toward small business users. Its compact design makes it ideal for environments where space is limited. The system comes with reliable connectivity options, including various USB ports and Ethernet capabilities, ensuring efficient networking and peripheral connectivity. The inclusion of wireless options adds to its flexibility for users who prefer a clutter-free workspace.

The HP 6420NX is another strong contender designed with durability in mind. Featuring a sturdy chassis and reliable components, it is well-suited for both office and home use. It provides options for expandability, allowing users to upgrade components, such as RAM and storage, as their needs grow.

Lastly, the HP 6430NX balances performance and efficiency, perfect for users requiring a reliable machine for day-to-day tasks. With energy-efficient components, it helps reduce power consumption while maintaining a strong performance profile. The model is also designed with noise reduction technologies, ensuring a quieter work environment.

Overall, these HP models cater to diverse needs, offering a range of features and technologies that ensure reliability, performance, and efficiency across various computing tasks. Whether for home use, small business applications, or intensive computing, HP provides solutions aligned with user requirements.
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