HP dc7900 manual Protecting the Software, Click the Download button

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Saving and Printing Information in HP Insight Diagnostics

You can save the information displayed in the HP Insight Diagnostics Survey and Log tabs to a diskette or a USB 2.0 flash drive (64MB or higher). You can not save to the hard drive. The system will automatically create an html file that has the same appearance as the information displayed on the screen.

1.Insert a diskette or USB 2.0 flash drive (capacity must be 64MB or higher). USB 1.0 flash drives are not supported.

2.Click Save in the bottom right corner of the screen.

3.Select Save to the floppy or Save to USB key.

4.Enter a file name in the File Name box and click the Save button. An html file will be saved to the inserted diskette or USB flash drive.

NOTE: Do not remove the diskette or USB key until you see a message indicating that the html file has been written to the media.

5.Print the information from the storage device used to save it.

NOTE: To exit HP Insight Diagnostics, click the Exit Diagnostics button in the bottom left corner of the screen then remove the CD from the optical drive.

Downloading the Latest Version of HP Insight Diagnostics

1.Go to http://www.hp.com.

2.Click the Software & Drivers link.

3.Select Download drivers and software (and firmware).

4.Enter your product number (for example, dc7900) in the text box and press the Enter key.

5.Select your specific computer model.

6.Select your OS.

7.Click the Diagnostic link.

8.Click HP Insight Diagnostics Offline Edition.

9.Click the Download button.

NOTE: The download includes instructions on how to create the bootable CD.

Protecting the Software

To protect software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on the hard drive. See the operating system or backup utility documentation for instructions on making backup copies of data files.

ENWW

Protecting the Software 5

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Contents Troubleshooting Guide Troubleshooting Guide Iii Iv About This Book Table of contents Accessing DPS Through Computer Setup Solving Software Problems Contacting Customer SupportHP Insight Diagnostics HP Insight DiagnosticsSurvey Tab Test Tab Log Tab Protecting the Software Protecting the SoftwareClick the Download button HP Backup and Recovery Manager Safety and Comfort Safety and Comfort Before You Call for Technical SupportHelpful Hints Helpful Hints Computer date and time display is incorrect Cause Solution Solving General Problems1Solving General Problems Poor performance is experienced Cause Solution Solving General ProblemsThere is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel Cause SolutionYou do not want to launch automatically Cause SolutionEnww Power supply shuts down intermittently Cause Solution Solving Power Problems2Solving Power Problems Solving Power Problems Drive not found Cause Solution Solving Diskette Problems3Solving Diskette Problems Diskette drive light stays on Cause SolutionDiskette drive cannot read a diskette Cause Solution Solving Diskette ProblemsCannot format diskette Cause Solution Problem has occurred with a disk transaction Cause SolutionSecurity Password Options Cannot Boot to Diskette Cause SolutionStorage Boot Order Boot4Solving Hard Drive Problems Solving Hard Drive ProblemsSolving Hard Drive Problems Device Configuration Nonsystem disk/NTLDR missing message Cause SolutionStorage Boot Order list Computer will not boot from hard drive Cause SolutionAgain Can not write to the media card Cause Solution Solving Media Card Reader Problems5Solving Media Card Reader Problems Solving Media Card Reader Problems Personalization, select Adjust screen resolution Solving Display Problems6Solving Display Problems Blank screen no video Cause SolutionDim characters Cause Solution Solving Display ProblemsSelect ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionOut of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution Sound cuts in and out Cause Solution Solving Audio Problems7Solving Audio Problems Advanced Device Options Internal Speaker Solving Audio ProblemsLine-in jack is not functioning properly Cause Solution 8Solving Printer Problems Solving Printer Problems10Solving Mouse Problems Solving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Problems 9Solving Keyboard ProblemsEnww Computer will not start Cause Solution Solving Hardware Installation ProblemsSolving Hardware Installation Problems 11Solving Hardware Installation ProblemsOption card Goes awayOnce bad card is identified, remove and replace bad Wake-on-LAN feature is not functioning Cause Solution Solving Network ProblemsSolving Network Problems 12Solving Network ProblemsDiagnostics reports a failure Cause Solution Network status link light never flashes Cause SolutionNew network card will not boot Cause Solution Memory count during Post is wrong Cause Solution Solving Memory Problems13Solving Memory Problems Out of memory error Cause SolutionInsufficient memory error during operation Cause Solution Solving Memory ProblemsMake sure the processor heatsink is installed properly Solving Processor Problems14Solving Processor Problems Some fans only operate when neededMode in Security Password Options Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems 15Solving CD-ROM and DVD ProblemsCannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause SolutionEnww System will not boot from USB flash drive Cause Solution Solving USB Flash Drive Problems16Solving USB Flash Drive Problems USB flash drive not found identified Cause Solution17Solving Front Panel Component Problems Solving Front Panel Component ProblemsSolving Front Panel Component Problems Unable to connect to the Internet Cause Solution Solving Internet Access Problems18Solving Internet Access Problems Modem Solving Internet Access ProblemsClick on System and Maintenance Double-clickAgere Systems PCI-SV92PP Soft19Solving Software Problems Solving Software ProblemsContacting Customer Support Post Error Messages Control panel message Description Recommended action Post Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Table A-1Numeric Codes and Text MessagesContact an authorized dealer or reseller for Verify monitor is attached and turned Sata Under Storage DPS Self-testSave Changes and Exit Emulation to IDE, and select File SaveSelect Security Drivelock Security Emulation back to RAID and select FileKeyboard failure while Network Server Mode Activity Beeps Possible Cause Recommended Action Table A-2Diagnostic Front Panel LEDs and Audible CodesReplace one device at a time and repeat Red Power LED flashes eight Invalid ROM based on bad Enww Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Figure B-1 Cmos button Locate, press, and hold the Cmos button in for five secondsDrive Protection System DPS Select Storage DPS Self-Test Accessing DPS Through Computer SetupIndex Index
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dc7900 specifications

The HP dc7900 is a well-regarded desktop solution that serves as a testament to HP's commitment to performance, reliability, and user accessibility. Introduced as part of HP’s Compaq line and designed primarily for business professionals, the dc7900 combines powerful processing capabilities with a compact form factor that suits various office environments.

One of the standout features of the HP dc7900 is its robust configuration options. It typically comes equipped with Intel's Core 2 Duo or Quad processors, giving users the ability to handle demanding applications seamlessly. The inclusion of Intel's technologies, such as Intel vPro, enhances remote management and IT control, making it an ideal choice for businesses looking to streamline their operations.

The dc7900 is designed with flexibility in mind. It offers multiple form factors, including mini-tower, small form factor, and ultra-slim desktop configurations. This variety enables organizations to choose a model that best fits their workspace requirements, maximizing both efficiency and aesthetics. The small footprint models are particularly beneficial in space-constrained environments, while the mini-tower version provides expandability for future upgrades.

In terms of graphics capabilities, the HP dc7900 typically features integrated Intel graphics, with options to install discrete graphics cards for users who require enhanced visual performance. This makes the dc7900 suitable for tasks ranging from standard office applications to more graphics-intensive responsibilities.

Connectivity is another key characteristic of the HP dc7900. It is equipped with a variety of ports, including USB 2.0 and audio jacks, allowing users to connect peripherals easily. Additionally, the dc7900 supports legacy connections, making it easier for businesses with older equipment to integrate new systems without hassle.

Durability and reliability are hallmarks of the HP dc7900. Built with high-quality materials and subjected to rigorous testing, this desktop is designed to withstand the demands of a bustling office environment. Furthermore, HP's comprehensive warranty and support options assure businesses of the reliability of their investment.

The HP dc7900 is not just a powerful desktop; it’s a versatile and dependable solution for modern businesses. With its combination of performance, expandability, and solid build quality, the dc7900 remains a relevant choice for those looking to enhance their productivity and efficiency in the workplace.
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