HP DC5100 manual Basic Troubleshooting, Solving General Problems

Page 18

Getting Started

Basic Troubleshooting

This section concentrates on problems that you might encounter during the initial set up process. A comprehensive

Troubleshooting Guide is available on the Documentation CD and under the reference library at http://www.hp.com. Click

support & drivers, select See support and troubleshooting information, enter the model number of the computer, and press

Enter.

Solving General Problems

You may be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact an authorized dealer or reseller.

Solving General Problems

Problem

Computer appears locked up and will not turn off when the power button is pressed.

Cause

Software control of the power switch is not functional.

Solution

Press and hold the power button for at least four seconds until the computer turns off.

Computer will not

Computer is in

Press the power button to

respond to USB

standby mode.

resume from standby mode.

keyboard or mouse.

 

 

 

System has locked

Restart computer.

 

up.

 

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your unsaved data.

14

www.hp.com

Getting Started

Image 18
Contents Getting Started First Edition May 2004 Contents Contents Installing & Customizing the Software Installing the Operating SystemMicrosoft Security Updates Getting Started Accessibility Installing or Upgrading Device DriversTransferring Files and Settings Protecting the SoftwareCustomizing the Monitor Display Restoring the Software Turning Off the ComputerFinding More Information Using the Documentation CD Before You Call for Technical Support \DocLib.exe Run the Restore Plus! CD Getting Started Helpful Hints Getting Started Basic Troubleshooting Solving General ProblemsProblem Cause Problem Cause Solution Processor thermal protection activated System does not System unable to Problem Cause Solving Hardware Installation Problems Solving Hardware Installation ProblemsInterpreting Diagnostic For systems with a graphics card Interpreting Diagnostic Lights and Audible Codes Diagnostic Front Panel LEDs and Audible CodesPossible Red Power LED Processor is not Flashes three System board Red Power LED Pre-video memory Reseat DIMMs By a two second Desktop To the appropriate System does not None System unable to Diagnostic Front Panel LEDs and Audible Codes Getting Started
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DC5100 specifications

The HP DC5100 is a desktop computer that was launched by Hewlett-Packard in the mid-2000s, primarily targeting the business sector and home office users. Its design emphasizes robustness, reliability, and ease of use, which has made it a popular choice among small to medium-sized businesses.

One of the main features of the HP DC5100 is its compact form factor, designed for efficient use of space in an office environment. The small desktop chassis allows users to maximize their workspace while still providing ample power for essential applications. The machine is equipped with various Intel processor options, including the Pentium 4 and the Celeron, which cater to different performance needs. This flexibility in processor choice allows businesses to select a configuration that best fits their specific workload requirements.

In terms of memory, the DC5100 supports a maximum of 4 GB of DDR2 RAM, ensuring that it can handle multitasking efficiently. This is particularly beneficial for tasks such as running multiple applications simultaneously, which is a common requirement in business settings. The storage options are diverse, with SATA hard drives available in various capacities, providing users with the ability to choose the right amount of space for their data and applications.

Connectivity options are also a highlight of the HP DC5100. It comes equipped with multiple USB ports, facilitating easy connection of peripherals such as printers, external storage devices, and other accessories. The integrated Ethernet port enables quick and reliable network connectivity, making it simple to connect to local networks and access the internet.

Another noteworthy aspect of the DC5100 is its energy efficiency. Designed for business use, it incorporates power-saving features that help reduce overall energy consumption, contributing to lower operating costs over time. This is particularly important for companies looking to manage their budgets while being mindful of environmental impact.

The HP DC5100 also features various security technologies, including password protection and BIOS security options, which help protect sensitive data. This is critical for businesses that prioritize data integrity and confidentiality.

In conclusion, the HP DC5100 is a well-rounded desktop that boasts a balance of performance, efficiency, and reliability. Its compact design, versatile configurations, and strong connectivity options make it a solid choice for both business and home office environments. With features designed to enhance productivity while ensuring security and energy savings, the HP DC5100 remains a viable option for users seeking dependable computing power.