HP TFT1701 manual Troubleshooting, Solving Common Problems

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Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is

Connect the

 

disconnected.

power cord.

 

 

 

 

Power switch is off.

Turn on power.

 

 

 

 

Video cable is

Connect video cable

 

improperly connected.

properly.

 

 

 

 

Screen blanking utility is

Depress any key on the

 

active.

keyboard or move the

 

 

mouse.

 

 

 

Image appears

Brightness and contrast

Press the Menu button

blurred, indistinct, or

are too low.

to access the OSD

too dark.

 

menu. Select the

 

 

Brightness or Contrast

 

 

menu and adjust the

 

 

screen as needed.

 

 

 

User’s Guide

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Contents User’s Guide Page Contents Specifications Product Features Important Safety Information Safety and Maintenance GuidelinesMaintenance Guidelines User’s Guide Setting Up the Monitor Setting Up the Monitor Removing the Monitor Base Attaching a Wall-Mount Base Operating the Monitor Installing Information FilesComponent Function Front Panel ComponentsRear Components Button Function Using the On-Screen DisplayUser’s Guide Menu Function Using the OSD MenuOperating the Monitor Menu Function Menu Function MenuFunction Menu Function Monitor Messages Adjusting Screen Quality Energy Saver FeatureUser Modes Solving Common Problems TroubleshootingTroubleshooting Using the Worldwide Web Preparing to Call Technical Support Compaq TFT1701 Flat Panel Monitor SpecificationsFactory Preset Display Modes Display ResolutionsHorz Vert Federal Communications Commission Notice Agency Regulatory NoticesCables ModificationsCanadian Notice Avis CanadienEuropean Union Notice Japanese Notice Korean Notice EPA Energy Star Compliance Power Cord Set Requirements TCO ‘99 What does labelling involve? Why do we have environmentally labelled computers?User’s Guide Flame Retardants Environmental RequirementsMercury CadmiumLead CFCs Freons