Troubleshooting
Using the World Wide Web
Before contacting customer services, refer to the support Web site at: http://www.hp.com
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following available when you call:
■The monitor
■Monitor model number
■Serial number for the monitor
■Purchase date on invoice
■Conditions under which the problem occurred
■Error messages received
■Hardware configuration
■Name and version of the hardware and software you are using
User’s Guide |