HP 2229H, W2558HC, W2228H, W2448H/HC manual Troubleshooting

Page 48

Troubleshooting

Problem

Solution (Continued)

 

 

Unable to hear audio from built-in speakers.

Do the following:

■Ensure the source signal is good by using headphones at the source.

■Press the Menu button to access the OSD menu. Select Management, and then select Volume to adjust the volume.

■Turn up the volume with the front panel volume button.

 

■ Ensure speaker volume is not muted or too low: Click the Windows Vista start

 

button , Control Panel, and Hardware and Sound. Under Audio Devices and

 

Sound, click Adjust system volume. Under Main Volume, move the slider up.

 

 

No Plug and Play.

In order for the Plug and Play feature of the monitor to work, you need a computer and graphic

 

card that are compatible with Plug and Play. Check with your computer manufacturer.

 

Check the monitor’s video cable, and make sure that none of the pins are bent.

 

Make sure that the HP monitor drivers are installed. Refer to “Installing Drivers” in the

 

Operating the Monitor chapter for more information. HP monitor drivers are also available at:

 

http://www.hp.com/support

 

 

Picture bounces, flickers, or

Move electrical devices that may cause electrical interference as far away from the monitor as

wave pattern is present in the

possible.

picture.

Use the maximum refresh rate that your monitor is capable of at the resolution that you

 

are using.

 

 

Monitor is always in “Sleep

The computer power switch should be in the On position.

Mode (Amber LED).”

The computer graphic card should be snugly seated in its slot.

 

 

Check that the monitor video cable is properly connected to the computer.

 

Inspect the monitor video cable, and make sure that none of the pins are bent.

 

Check that your computer is operational: Press the Caps Lock key and observe the Caps Lock

 

LED found on most keyboards. The LED should either turn on or off after hitting the Caps

 

Lock key.

 

 

USB 2.0 ports are not

Make sure the USB hub cable is securely connected to the monitor and the computer.

working.

 

 

 

A–2

User’s Guide

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Contents User’s Guide W2228h 2229h W2448h/hc W2558hcUSA Notational Conventions User’s Guide Contents Troubleshooting Technical SpecificationsOperating the Monitor Preparing the Monitor for ShippingAgency Regulatory Notices Viii User’s Guide Product Features FeaturesHP LCD Monitors Product Features Safety and Maintenance Guidelines Important Safety InformationSafety Precautions Maintenance Guidelines Cleaning the MonitorSetting Up the Monitor Installing the MonitorUnpacking the Monitor Unfolding the monitorWall-mounting the monitor PreparationConnecting the VGA Analog or DVI-D Digital Cable Connecting the VGA / DVI-I Cable Select Models Only Connecting the Hdmi CableTo connect the VGA cable To connect the DVI-D cableAudio and Video Cables and Adapters Cable/Adapter Name DescriptionConnecting the Audio Cable Connecting the USB Hub CableConnecting USB Devices to the Monitor Connecting the Power CableAdjusting the Tilt Cable ManagementAdjusting the Swivel Adjusting the Height Pivoting the MonitorUser’s Guide Keyboard Parking Installing Drivers Downloading updated drivers from the InternetOperating the Monitor CD Software and UtilitiesUsing the Auto-Adjustment Function Select Open Auto-Adjustment SoftwareMy Display Software Select Models Front-Panel ControlsUsing the Onscreen Display OSD OSD Menu SelectionsIcon Main Menu Submenu Options Description Sets your own red color levels Top Selecting Video Input Connectors Adjusting Screen QualityIdentifying Monitor Conditions Optimizing Analog VideoPower-Saver Feature Ambient Light Sensor Select ModelsTask Light Select Models Webcam Select ModelsHigh-Bandwidth Digital Content Protection Hdcp Capturing Webcam Video and SnapshotsHaving a Video Chat or Making Conference Calls User’s Guide Remote Slot Description Using the Monitor Menu with the Remote Control Main Menu Viewing PhotosViewing a Slide Show Listening to Music/AudioChanging Settings Watching Video FilesChanging the language setting Changing the display image size settingChanging the slideshow transition Changing the slideshow speedChanging the slideshow shuffle Adjusting the LCD settings for DPF Restoring factory defaultPreparing the Monitor for Shipping Folding the MonitorPreparing the Monitor for Shipping Troubleshooting Solving Common ProblemsTroubleshooting Locating the Rating Label User’s Guide Technical Specifications Model w2228h and 2229hModel w2558 Preset Video and High-Definition Modes User’s Guide High-Definition Video Modes, w2228, 2229h, w2448, w2558 Power Cord Set Requirements LCD Monitor Quality and Pixel PolicyAgency Regulatory Notices Federal Communications Commission NoticeModifications CablesMaterials Disposal Chemical Substances Canadian NoticeAvis Canadien European Union Regulatory NoticeUser’s Guide Korean Notice EPA Energy Star Compliance HP Recycling ProgramRepublic of Turkey EEE Regulation #$%&*+ Part number
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2229H, W2448H/HC, W2228H, W2558HC specifications

The HP W2558HC, W2228H, W2448H/HC, and W2229H are a series of versatile monitors that cater to both business and personal uses, offering a blend of performance, image quality, and technological advancements. Each model is designed with features that enhance the viewing experience, making them suitable for a variety of tasks ranging from everyday computing to specialized graphical applications.

The HP W2558HC is recognized for its impressive 25-inch display, which delivers vibrant colors and sharp images. It boasts a resolution of 1920x1080 pixels, allowing users to enjoy full HD content with clarity. The monitor employs advanced LED backlighting technology, which not only enhances brightness but also improves energy efficiency. Additionally, it supports multiple connectivity options, including HDMI and VGA, making it easy to connect to various devices such as laptops, gaming consoles, and desktop PCs.

The W2228H is a 21.5-inch monitor that caters to users seeking a compact yet effective display solution. It offers similar HD resolution and LED technology, ensuring that images remain crisp and clear. Its slim design makes it an excellent choice for smaller workspaces, while also providing a good balance of performance and cost. The monitor is designed with VGA and DVI inputs, giving users flexibility in how they connect their devices.

The HP W2448H/HC is an impressive 24-inch display that redefines user experience with its high-definition visuals. It features an 1920x1200 resolution, offering more vertical pixels than standard full HD monitors, which enhances productivity for users dealing with spreadsheets and documents. Its ergonomic stand allows for adjustable height, tilt, and pivot, promoting comfortable viewing angles during extended usage. The monitor is also equipped with dual-link DVI-D and HDMI ports for seamless connectivity.

Finally, the HP 2229H combines performance and affordability into a 21.5-inch screen that delivers excellent value for everyday computing tasks. With a native resolution of 1920x1080 and quick response times, it is well-suited for both work and entertainment. The monitor features RGB and HDMI connections, ensuring compatibility with a wide range of devices.

In summary, these HP monitors bring together cutting-edge technology and practical features that enhance any workspace. They are built to deliver exceptional image quality, diverse connectivity options, and ergonomic adjustments, making them ideal for users who demand performance without sacrificing comfort or style.
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