QuickSpecs
HP StorageWorks Optical Jukebox Family
Service and Support, HP Care Pack and Warranty Information
Support Services | |||||
Standalone | duration of the warranty. In addition, available service offerings include a full range of optional packaged hardware and | ||||
| software services: |
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| Installation |
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| Extended coverage hours and enhanced response times |
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| System management and performance services |
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| Availability and recovery services |
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Support Services | |||||
Jukeboxes | plus 9x5 phone support for the duration of the warranty. In addition, available service offerings include a full range of | ||||
| optional packaged hardware and software services: |
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| Installation |
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| Extended coverage hours and enhanced response times |
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| System management and performance services |
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| Availability and recovery services |
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Components | The following brick level options/components do not have individual HP Care Pack Services. These items will be included | ||||
| in product HP Care Pack Services into which they are installed. |
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| Disk Drives | Tape Drives | CD/DVD ROM | SCSI Hubs in SBBs | Adapters |
| Bus Converters | Backplane RAID | Power Supplies | Cabling | Fans |
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| Controllers |
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DA - 11944 Worldwide — Version 2 — June 23, 2004 | Page 7 |