HP Blackbird 002-01A Gaming System manual Software Technical Support, Contacting HP

Page 7

EXCEPT AS PROVIDED IN THE APPLICABLE SOFTWARE END-USER LICENSE OR PROGRAM LICENSE AGREEMENT, OR IF OTHERWISE PROVIDED UNDER LOCAL LAW, SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS, FREEWARE (AS DEFINED BELOW), AND THE OPERATING SYSTEM PREINSTALLED BY HP ARE PROVIDED “AS IS” AND WITH ALL FAULTS, AND HP HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES, OR CONDITIONS OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. Some states/jurisdictions do not allow exclusion of implied warranties or limitations on the duration of implied warranties, so the above disclaimer may not apply to you in its entirety. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT) EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

HP’s only warranty obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement provided with that software.

It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support.

Software Technical Support

Software technical support for your HP software,

HP preinstalled third-party software, and third-party software purchased from HP is available from HP via multiple contact methods, including electronic media and telephone, for ninety (90) days from date of purchase. See

“Contacting HP” for online resources and telephone support. Any exceptions to this will be specified in your End-User License Agreement (EULA).

Software technical support includes assistance with:

Answering your installation questions (how-to, first steps, and prerequisites).

Setting up and configuring the software (how-to and first steps). Excludes system optimization, customization, and network configuration.

Interpreting system error messages.

Isolating system problems to software usage problems.

Obtaining update information.

Software technical support does NOT include assistance with:

Generating or diagnosing user-generated programs or source codes.

Installing of non-HP products.

Contacting HP

If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following:

Locate your nearest HP Support location via the Web at: http://www.hp.com/blackbird/support

Be sure to have the following information available before you call:

Product serial number, model name, and model number

Applicable error messages

Add-on options

Operating system

Third-party hardware or software

Detailed questions

How to Check Warranty and Support Entitlement

Please check

http://www.hp.com/blackbird/support

for warranty, service and support and product information updates.

7

Image 7
Contents Limited Warranty and Support Guide Page General Terms Hardware Limited WarrantyExclusions Exclusive Remedy Limited Warranty PeriodTypes of Warranty Service Customer Self Repair Warranty ServiceOptions and Software Limited Warranties Software Technical Support How to Check Warranty and Support EntitlementContacting HP END-USER License Agreement Page Declaration of Conformity Perchlorate statement Mercury statementFCC Regulatory and Safety Information USA Only DOC Statement Canada Only Lithium Battery Caution Laser Safety Statement Software and Connectivity Support Where to Get HelpWhere Are My User Guides? Don’t Forget to RegisterPart number
Related manuals
Manual 28 pages 10.62 Kb Manual 58 pages 36.81 Kb Manual 1 pages 24.03 Kb Manual 164 pages 22.11 Kb Manual 8 pages 12.77 Kb Manual 1 pages 50.38 Kb