HP from MP103 40GB manual When should I contact HP phone service and support?, HP Total Care

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WarrSupp_REFURB.book Page 4 Wednesday, October 6, 2004 11:34 AM

3.E-mail Support. E-mail support is available for your product via http://www.hp.com/support

Select ”Contact HP” from your iPod product home page.

4.If you need to speak with a Support agent, call the HP Total Care Center at

1-(800)-474-6836

[1-(800) HP invent] (U.S. & Canada) Or

905-206-4663 (local to Mississauga)

*Support agents are available 24 hours a day in English, Spanish, and French (Canada only).

When should I contact HP phone service and support?

■You either do not have Internet access, or cannot connect to the Internet to use the HP Customer Care Web support site.

■There is obvious damage to the product, or a mechanical breakdown has occurred and your product no longer works.

■You have other questions that you have not been able to resolve using the documentation that came with the product or the help resources available on the Web.

Note: Support options, availability, and hours of operation may vary and are subject to change without notice.

HP Total Care

HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. For more information on your support and services options visit http://www.hp.com/home/ownerservices

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Contents HP Refurbished Warranty and Support Guide Page Billing/Music Download Support Where to Get Help Software SupportHardware Support When should I contact HP phone service and support? HP Total CareHardware Limited Warranty 90 days General TermsExclusions Exclusive Remedy For the HP Hardware ProductLimitation of Liability Contacting HP If Necessary, Get Repair Customer ResponsibilitiesCustomer Self-Repair Warranty Service Pick Up and Return Warranty ServiceHP Out-of-Warranty Support Options Protect Your Investment Recycle HP Planet Partners
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Shuffle from MP3001 512MB Music Plyr, from MP102 20GB, from MP7001 30GB Color, from MP103 40GB, from MP7002 60GB Color specifications

The HP MP102 20GB is a compact, high-capacity external storage solution that combines practicality with robust performance. Designed for both personal and professional applications, this device offers users the ability to store and transfer large amounts of data efficiently and securely, making it an essential tool in any digital workflow.

One of the main features of the HP MP102 is its 20GB storage capacity. This substantial space allows users to store a wide array of files, including documents, images, videos, and software applications. Whether for backup purposes, media storage, or file sharing, the MP102 provides ample room to accommodate diverse data needs.

The MP102 employs advanced USB technology, typically featuring USB 2.0 compatibility, which ensures speedy data transfer rates and ease of connectivity. This plug-and-play functionality allows users to connect the device to virtually any computer or compatible device without the need for complex software installations. The MP102 offers reliable performance, ensuring that data transfer occurs quickly, minimizing downtime during critical operations.

Durability is another remarkable characteristic of the HP MP102. Designed to withstand the rigors of daily usage, its sturdy casing protects the internal components from physical damage. This makes the device ideal for users on the go, as it can endure the typical hazards of travel, including bumps and drops.

In terms of design, the HP MP102 is compact and lightweight, making it easy to carry in a laptop bag or pocket. Its sleek aesthetic aligns with modern design principles, blending functionality with style. Users appreciate its portability, as it allows them to access their files wherever they are, whether in a meeting, at home, or on the road.

Security is paramount in data storage, and the HP MP102 does not fall short in this regard. The device often includes built-in encryption capabilities and password protection features, ensuring that sensitive data remains secure from unauthorized access. This level of security is particularly valuable for professionals handling confidential or critical information.

Overall, the HP MP102 20GB external storage device stands out for its balance of capacity, speed, durability, and user-friendly design. It caters to a variety of data storage needs, making it a wise investment for anyone looking to enhance their digital storage solutions. With its combination of practicality and performance, the HP MP102 is a reliable companion for data management in today’s fast-paced digital world.
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