HP 4370 manual Product support, Accessibility Web site HP Scanjet Web site, Support process

Page 18

4 Product support

Accessibility Web site

Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/.

HP Scanjet Web site

Visit www.hp.com for a variety of information:

Learn tips for scanning more effectively and creatively.

Gain access to HP Scanjet driver updates and software.

Register your product.

Subscribe to newsletters, driver and software updates, and support alerts.

Purchase scanner supplies.

Support process

The HP support process works most effectively if you perform the following steps in the order specified:

1.Review the onscreen Help for the software and scanner, including the Troubleshooting section.

Go to the software section or to the scanner-specific Troubleshooting section.

2.Go to the HP Consumer Support Web site for support. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP Web site for product help, drivers, and software updates at www.hp.com/ support. The HP Consumer Support Web site is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.)

3.Use HP e-support. If you have access to the Internet, connect with HP via e-mail by going to www.hp.com/support. You will receive a personal reply from an HP Product Support technician. E-mail support is available in the languages listed at that Web site.

4.If you are a customer in the United States, go to step 5. Otherwise, contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanner’s limited warranty period. After the warranty period, the dealer will quote a service charge.

5.Contact the HP Product Support Center for support by phone. Please consult the following Web site to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP’s continuing efforts to improve phone support information services, we advise you to check the HP Web site on a regular basis for new information regarding service features and delivery. If you cannot solve the problem by using the above options, call HP

User's Manual

15

Image 18
Contents HP Scanjet 4370 Photo Scanner HP Scanjet Copyright and license Trademark creditsContents Where to get additional information How to use the scannerScanner setup and initialization How to use the HP Image Zone softwareFront panel and accessories overview Scanning overviewSelect original type document or picture Scan pictures and documentsScan from other software programs Scan picturesScan documents Scan multiple pictures with one scan Scan film Scan positives such as 35 mm slidesScan negatives Make copies Share a scanned document or pictureTips for scanning transparent items Change scan settings Care and maintenance Clean the scanner glassClean the transparent materials adapter TMA Uninstall and reinstall the software TroubleshootingScanner installation or setup problems Check the cablesScanner initialization or hardware problems Reset the scannerTest the scanner hardware Additional troubleshooting information Scanner has stopped working properlyAccessibility Web site HP Scanjet Web site Product supportSupport process Chapter Transparent materials adapter TMA specifications Product specificationsScanner specifications Regulatory informationEnvironmental specifications

4370 specifications

The HP 4370 is an all-in-one printer that has garnered attention for its impressive blend of features, performance, and cost-effectiveness. Designed for home and small office use, this printer epitomizes versatility, allowing users to print, scan, copy, and even fax documents with ease.

One of the standout features of the HP 4370 is its robust printing capabilities. It utilizes HP's advanced thermal inkjet technology, which ensures sharp text and vibrant colors in printouts. This printer can deliver resolutions up to 4800 x 1200 optimally colored dpi, producing photos that rival those produced by professional photo labs. With fast printing speeds, it can print up to 30 pages per minute in black and white and around 25 pages per minute in color, making it suitable for both occasional and heavy workloads.

The versatility of the HP 4370 extends to its scanning function. It employs a flatbed scanner, accommodating various document sizes and types. Whether scanning photos or multi-page documents, the 4370 scans with high quality, enabling users to digitize their physical items seamlessly. The scanner can achieve optical resolutions up to 1200 x 1200 dpi, ensuring that even the finest details are captured accurately.

Another significant characteristic of the HP 4370 is its multifunctional capabilities, which include copying and faxing. Users can easily make duplicates of documents without needing a separate copier, saving both time and space. The inclusion of fax features adds another layer of functionality, allowing users to send and receive faxes directly from the device.

Connectivity is an essential aspect, and the HP 4370 does not disappoint. It offers USB connectivity, allowing easy connections to computers and other devices. Additionally, wireless options enable users to print from various smartphones, tablets, and laptops, enhancing convenience in modern work environments.

The HP 4370 is also designed with user-friendliness in mind. Its intuitive control panel and LCD display provide easy navigation through menus and settings. The all-in-one cartridge design simplifies cartridge replacement and minimizes maintenance efforts, making this printer approachable for all skill levels.

In summary, the HP 4370 stands out as a reliable all-in-one printer with advanced printing and scanning technologies, impressive print quality, and essential multifunctional capabilities. Its user-friendly design, fast printing speeds, and versatile connectivity options make it an excellent choice for home and small office users seeking efficiency and convenience in their printing tasks.