HP W2558HC, 2229H, W2228H, W2448H/HC manual Locating the Rating Label

Page 49

Troubleshooting

Getting Support from hp.com

Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor.

Preparing to Call Technical Support

If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor. Have the following information available when you call:

Monitor model number (located on label on back of monitor)

Monitor serial number (located on label on back of monitor or in the OSD display in the Information menu)

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Name and version of hardware and software you are using

Locating the Rating Label

The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model.

The rating label is on the back of the monitor.

User’s Guide

A–3

Image 49
Contents W2228h 2229h W2448h/hc W2558hc User’s GuideUSA Notational Conventions User’s Guide Contents Technical Specifications TroubleshootingOperating the Monitor Preparing the Monitor for ShippingAgency Regulatory Notices Viii User’s Guide Features Product FeaturesHP LCD Monitors Product Features Important Safety Information Safety and Maintenance GuidelinesSafety Precautions Cleaning the Monitor Maintenance GuidelinesInstalling the Monitor Setting Up the MonitorUnpacking the Monitor Unfolding the monitorPreparation Wall-mounting the monitorConnecting the VGA Analog or DVI-D Digital Cable Connecting the Hdmi Cable Connecting the VGA / DVI-I Cable Select Models OnlyTo connect the VGA cable To connect the DVI-D cableCable/Adapter Name Description Audio and Video Cables and AdaptersConnecting the USB Hub Cable Connecting the Audio CableConnecting the Power Cable Connecting USB Devices to the MonitorCable Management Adjusting the TiltAdjusting the Swivel Pivoting the Monitor Adjusting the HeightUser’s Guide Keyboard Parking Downloading updated drivers from the Internet Installing DriversOperating the Monitor CD Software and UtilitiesSelect Open Auto-Adjustment Software Using the Auto-Adjustment FunctionFront-Panel Controls My Display Software Select ModelsOSD Menu Selections Using the Onscreen Display OSDIcon Main Menu Submenu Options Description Sets your own red color levels Top Adjusting Screen Quality Selecting Video Input ConnectorsIdentifying Monitor Conditions Optimizing Analog VideoAmbient Light Sensor Select Models Power-Saver FeatureWebcam Select Models Task Light Select ModelsCapturing Webcam Video and Snapshots High-Bandwidth Digital Content Protection HdcpHaving a Video Chat or Making Conference Calls User’s Guide Remote Slot Description Using the Monitor Menu with the Remote Control Viewing Photos Main MenuListening to Music/Audio Viewing a Slide ShowWatching Video Files Changing SettingsChanging the display image size setting Changing the language settingChanging the slideshow speed Changing the slideshow transitionChanging the slideshow shuffle Restoring factory default Adjusting the LCD settings for DPFFolding the Monitor Preparing the Monitor for ShippingPreparing the Monitor for Shipping Solving Common Problems TroubleshootingTroubleshooting Locating the Rating Label User’s Guide Model w2228h and 2229h Technical SpecificationsModel w2558 Preset Video and High-Definition Modes User’s Guide High-Definition Video Modes, w2228, 2229h, w2448, w2558 LCD Monitor Quality and Pixel Policy Power Cord Set RequirementsFederal Communications Commission Notice Agency Regulatory NoticesModifications CablesChemical Substances Canadian Notice Materials DisposalAvis Canadien European Union Regulatory NoticeUser’s Guide HP Recycling Program Korean Notice EPA Energy Star ComplianceRepublic of Turkey EEE Regulation #$%&*+ Part number
Related manuals
Manual 62 pages 44.28 Kb

2229H, W2448H/HC, W2228H, W2558HC specifications

The HP W2558HC, W2228H, W2448H/HC, and W2229H are a series of versatile monitors that cater to both business and personal uses, offering a blend of performance, image quality, and technological advancements. Each model is designed with features that enhance the viewing experience, making them suitable for a variety of tasks ranging from everyday computing to specialized graphical applications.

The HP W2558HC is recognized for its impressive 25-inch display, which delivers vibrant colors and sharp images. It boasts a resolution of 1920x1080 pixels, allowing users to enjoy full HD content with clarity. The monitor employs advanced LED backlighting technology, which not only enhances brightness but also improves energy efficiency. Additionally, it supports multiple connectivity options, including HDMI and VGA, making it easy to connect to various devices such as laptops, gaming consoles, and desktop PCs.

The W2228H is a 21.5-inch monitor that caters to users seeking a compact yet effective display solution. It offers similar HD resolution and LED technology, ensuring that images remain crisp and clear. Its slim design makes it an excellent choice for smaller workspaces, while also providing a good balance of performance and cost. The monitor is designed with VGA and DVI inputs, giving users flexibility in how they connect their devices.

The HP W2448H/HC is an impressive 24-inch display that redefines user experience with its high-definition visuals. It features an 1920x1200 resolution, offering more vertical pixels than standard full HD monitors, which enhances productivity for users dealing with spreadsheets and documents. Its ergonomic stand allows for adjustable height, tilt, and pivot, promoting comfortable viewing angles during extended usage. The monitor is also equipped with dual-link DVI-D and HDMI ports for seamless connectivity.

Finally, the HP 2229H combines performance and affordability into a 21.5-inch screen that delivers excellent value for everyday computing tasks. With a native resolution of 1920x1080 and quick response times, it is well-suited for both work and entertainment. The monitor features RGB and HDMI connections, ensuring compatibility with a wide range of devices.

In summary, these HP monitors bring together cutting-edge technology and practical features that enhance any workspace. They are built to deliver exceptional image quality, diverse connectivity options, and ergonomic adjustments, making them ideal for users who demand performance without sacrificing comfort or style.