Install software on additional computers

16 Install software on additional computers

If you have additional computers on your network, install the

HP All-in-One software on each computer. Choose the correct

HP All-in-One CD for each installation.

Follow the onscreen instructions. Make sure that you choose the connection types between the network and your HP All-in-One (not between your computer and the network).

17 Go to step 18 at the back of this setup guide

Troubleshooting

Problem: A Paper Jam message appears.

Action: Remove the back access door, and then gently pull out any paper. Turn the device off, and then on. Load the paper again.

Problem: You did not see the screen prompting you to connect the USB cable.

Action: Remove, and then re-insert the HP All-in-One Windows CD. Refer to

Section A.

Problem: The Microsoft Add Hardware screen appears.

Action: Click Cancel. Unplug the USB cable, and then insert the HP All-in-One

Windows CD. Refer to Section A.

Problem: The Device Setup Has Failed To Complete screen appears.

Action: Verify that the control panel faceplate is ﬁrmly attached. Unplug the HP All-in-One and plug it in again. Check all connections. Make sure the USB

cable is plugged into the computer. Do not plug the USB cable into a keyboard or non-powered hub. Refer to Section A.

14 • HP All-in-One