HP 5525, 5522, 5520 manual HP support by phone, Additional warranty options Cartridge supply upgrade

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HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

Phone support period

Placing a call

After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

Product name (HP Photosmart 5520 series)

Serial number (located on the back or bottom of the product)

Messages that appear when the situation occurs

Answers to these questions:

Has this situation happened before?

Can you re-create it?

Did you add any new hardware or software to your computer at about the time that this situation began?

Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?

For the list of support phone numbers, visit www.hp.com/support.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

Additional warranty options

Extended service plans are available for the HP Photosmart at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

Cartridge supply upgrade

If the supply upgrade is not successful, try getting your printer to recognize the supply upgrade cartridge.

To get the printer to recognize the supply upgrade cartridge:

1.Remove the supply upgrade cartridge.

2.Insert the original cartridge in the carriage.

3.Close the cartridge access door, then wait until the carriage stops moving.

4.Remove the original cartridge, then replace with the supply upgrade cartridge.

5.Close the cartridge access door, then wait until the carriage stops moving.

If you still receive a supply upgrade problem error message, contact HP support for help.

Solve a problem

Cartridge supply upgrade

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Contents HP Photosmart 5520 series Page Contents Technical information HP Photosmart 5520 series Help Chapter Printer parts Get to know the HP PhotosmartControl panel features Control panel featuresStatus lights and buttons EPrint button Wireless status lightGet to know the HP Photosmart How do I? How do I? To print photos from a memory card PrintPrint photos from a memory card Related topicsLoad media Wireless Direct printPrint Quick Forms Select print mediaLoad media Load full-size paper Load envelopes Recommended papers for photo printingTips for print success Recommended papers for printing and copyingTips for printing from a computer Tips for ink and paper Chapter Print from anywhere Use Web ServicesTo get started with HP ePrint Use the HP ePrintCenter website Tips for using Web ServicesTips for printing apps and using HP ePrint Use HP Print AppsCopy text or mixed documents Copy and scanMake a 1-sided copy a. Load paper Touch Black or Color Make a 2-sided copy a. Load paper Touch Black or Color Related topics Scan to a computer or memory cardTips for copy and scan success Check the estimated ink levels Clean printhead automaticallyClean ink smear Work with cartridgesTo replace the cartridges Replace the cartridgesAlign printer To align printer from the printer software Cartridge warranty informationOrder ink supplies To align printer from the printer displayTips for working with cartridges Work with cartridges Connectivity To connect the HP Photosmart using WiFi Protected Setup WPSUse Push Button Configuration PBC method Touch Push Button SetupUse PIN method Connect wirelessly to the printer without a routerTouch PIN Setup To connect the product with the Wireless Setup WizardTo connect wirelessly to the printer without a router Change from a USB connection to a wireless networkTo change from a USB connection to a wireless network Tips for setting up and using a networked printer Change network settingsConnect a new printer Open the embedded Web server Advanced printer management tools for networked printersConnectivity To clear a paper jam from the paper tray Solve a problemGet more help Register your printer Clear paper jamTo clear a paper jam from the duplexer Clear carriage jam Solve copy and scan problem Solve print problemSolve networking problem HP support by phone Additional warranty options Cartridge supply upgradePrinter failure Check cartridge access doorPrepare printer Printhead failureTo solve ink cartridge problem Ink cartridge problemTo clean cartridge contacts Setup cartridges Older generation cartridges Solve a problem Cartridge chip information Technical informationTo disable the usage information function SpecificationsTouch Preferences Environmental product stewardship program Print resolutionMaterial safety data sheets Technical information Toxic and hazardous substance table China EU battery directive Regulatory notices To enable or disable Auto Power-OffTouch Enabled or Disabled To set the Sleep mode timeFCC statement Please refer to the regulatory label provided on the product Products with wireless LAN devices Regulatory wireless statementsFrance Technical information Index Index
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5522, 5525, 5520 specifications

The HP 5520, 5525, and 5522 are versatile all-in-one inkjet printers designed to meet the diverse printing needs of both home and small office environments. These models are part of HP's DeskJet series, which is known for its affordability, user-friendly features, and impressive performance.

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