HP MFP M127fw, MFP M127fn manual Customer self-repair warranty service

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Customer self-repair warranty service

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

10 Chapter 1 Service and support

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Contents Laserjet PRO MFP Page HP LaserJet Pro MFP M125, M126, M127, M128 Copyright and License Table of contents Non-U.S. returns Index Enww Service and support Hewlett-Packard limited warranty statement Page HP policy on non-HP supplies HP anticounterfeit Web site Data stored on the toner cartridge End User License Agreement Transfer OpenSSL Customer self-repair warranty service Customer support Service and support Product specifications Physical specifications 1Physical specificationsRegulatory information FCC regulations Environmental product stewardship program Return and recycling instructions United States and Puerto RicoPaper Material restrictions LaserJet Pro MFP M125-M126 seriesMaterial restrictions LaserJet Pro MFP M127-M128 series Enww Declaration of conformity M125a-M126a Declares, that the product Product NameEuropean Contact Declaration of conformity M125nw-M126nw Shanghai, China Declaration of conformity M127fn-M128fn Regulatory information Declaration of conformity M127fp-M128fp Regulatory information Declaration of conformity M127fw-M128fw EN505812012 Vcci statement Japan Power cord instructions Safety statementsLaser safety Power cord statement JapanEMC statement Korea Laser statement for Finland Luokan 1 laserlaiteGS statement Germany Restriction on Hazardous Substances statement UkraineEurasian Conformity Belarus, Kazakhstan, Russia New Zealand Telecom Statements Additional statements for telecom fax productsEU Statement for Telecom Operation Additional FCC statement for telecom products USTelephone Consumer Protection Act US Industry Canada CS-03 requirementsEnww Australia statement Additional statements for wireless productsFCC compliance statement-United States Brazil Anatel statementEuropean Union regulatory notice Mexico statementRegulatory information Index Page Page CZ181-90908* *CZ181-90908
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