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Control panel message | Description | Recommended action | |
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52 Scanner Error | The product has experienced a scanner | Turn off the power by using the power switch, | |
Turn off then on | error. | wait at least 30 seconds, and then turn on the | |
| power and wait for the product to initialize. | ||
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| If a surge protector is being used, remove it. | |
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| Plug the product directly into the wall socket. | |
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| Use the power switch to turn the product on. | |
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| If the error persists, contact HP. See | |
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| www.hp.com/support/ljm1210series or the | |
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| support flyer that came in the product box. | |
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54.1C Error | The product has experienced an internal | Turn off the power by using the power switch, | |
Turn off then on | hardware error. | wait at least 30 seconds, and then turn on the | |
| power and wait for the product to initialize. | ||
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| If a surge protector is being used, remove it. | |
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| Plug the product directly into the wall socket. | |
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| Use the power switch to turn the product on. | |
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| If the error persists, contact HP. See | |
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| www.hp.com/support/ljm1210series or the | |
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| support flyer that came in the product box. | |
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Comm. error | The product experienced a communication | Verify that the fax phone line is working | |
| error while attempting to send or receive a | correctly. | |
| fax. | Try sending or receiving the fax again. | |
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| If the error persists, contact HP. See | |
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| www.hp.com/support/ljm1210series or the | |
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| support flyer that came in the product box. | |
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Device error | The product experienced an internal | This is a warning message only. Job output | |
Press [OK] | communication error. | might be affected. | |
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Door open | The cover above the print cartridge is open. | Close the cover. | |
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Engine comm. Error | The product has experienced an internal | 1. Turn off the power by using the power | |
| hardware error. |
| switch, and then wait at least 30 |
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| seconds. |
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| 2. | If a surge protector is being used, |
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| remove it. Plug the product directly into |
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| the wall socket. |
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| 3. | Turn on the power and wait for the |
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| product to initialize. |
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| If the error persists, contact HP. See | |
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| www.hp.com/support/ljm1210series or the | |
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| support flyer that came in the product box. | |
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Fax recv. error | The product was unable to receive an | Verify that the fax phone line is working | |
| incoming fax. | correctly. |
Ask the person who sent the fax to send it again.
If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.
ENWW | Documentation 31 |