Unsupported Devices and Protocols

PRN is a print to file format that is created using an HP print driver. The PRN is a spooled print file that contains all the information typically sent to the printer when printing through the driver. Instead of sending this information to the printer it is saved in a file and can be printed later without a PC or a driver.

Creating a PRN:

•Insert thumb drive into PC

•From the document application select File, and Print

•Select an HP print driver (example the P3010 Series PCL or P3010 Series PS driver)

•Check the “Print to file” box on the print window

•Click on the OK button

•The file directory window pops up

•Name the file

•Select the thumb drive in the directory to save the print to file to the thumb drive

•The document name will look like [file name].prn and be readable by the walk-up USB

This will be the most efficient way to print unsupported file types, such a word (.doc), excel (.xls) or PowerPoint (.ppt) formats

PostScript files can also be printed with the walk up USB. These files will have the extension .ps. PostScript is a page description language that was created by Adobe that describes how the page(s) should be printed.

If a customer has another file format other than the PDF, PRN or PS that needs to be printed they will need to change the file format using software or creating a .prn file using an HP print driver.

NOTE: Changing the file extension does not change the file format and the file will not print correctly using walk up USB.

The USB Walk Up Printing does NOT support:

•CD-ROM Drives

•Hard Disks Drives

•Floppy Drives

•USB 1.0 (low speed),

•USB 1.1 (low & full speed)

•On-the-go

•Devices larger then 2GB (Device larger that 2 GB may cause an error that requires the user to power cycle the printer before it can operate normally.

NOTE: This is not an inclusive list of what is not supported. This list includes the most common devices and protocols. If there are questions, please refer to the supported devices and protocols section.

If an unsupported USB drive is used the following error messages may appear:

USB Accessory is not functional or Unsupported USB accessory detected

CM1415fn Color, CM1415fnw Color specifications

The HP 100 Color MFP M175a, HP 200 Color MFP M276nw, HP TopShot M275 MFP, and HP CM1415fn Color printers are designed to meet the needs of small to medium-sized businesses, providing reliable and efficient printing solutions.

The HP 100 Color MFP M175a features print, copy, scan, and fax functions in a compact design. It utilizes HP ColorSphere toner, known for producing vibrant colors and sharp text. With a print speed of up to 17 pages per minute for black and white and up to 4 pages per minute for color, it’s efficient for everyday tasks. The M175a also includes an 8.5-inch LCD display for easy navigation and a flatbed scanner for versatile document handling.

Moving on to the HP 200 Color MFP M276nw, this model enhances productivity with its wireless capabilities and mobile printing options. It supports HP ePrint and Apple AirPrint, allowing users to print directly from smartphones and tablets. The M276nw offers a faster print speed of up to 21 pages per minute for black and white and 20 pages per minute for color. Its automatic document feeder (ADF) can handle up to 50 sheets, streamlining multi-page copy and scan jobs.

The HP TopShot M275 MFP takes a unique approach with its innovative “TopShot” technology. It features a 3D capture mode that allows users to scan objects in three dimensions and capture images from multiple angles, making it ideal for creative projects and presentations. This model also includes a high-resolution scanner and a print speed similar to the M175a, ensuring quality and efficiency.

Lastly, the HP CM1415fn Color printer is versatile, offering print, copy, scan, and fax functions. It features a durable design, capable of handling various media sizes and types. With fast print speeds of up to 14 pages per minute for black and white and 4 pages per minute for color, it is well-suited for busy office environments. Its intuitive control panel simplifies operation, while HP Smart Install technology ensures hassle-free setup.

All these models are equipped with robust security features, energy-saving options, and reliable performance, making them ideal choices for businesses seeking cost-effective and high-quality printing solutions.