HP 3100, 3150 manual Index

Page 268

edge of document 80 image 57

location and function 80 paper exit 80

paper exit (PS201) 77, 79 paper out (PS202) 77, 79, 80 paper registration (PS203) 77, 79, 80 toner cartridge 80

separating process 76 separation guide assembly 238 separation pad assembly 135 separation pads

description 77 estimated life 56 scanner 56

serial number 18, 22 service and support

HP Customer Information Center 211 ordering parts 210

Support Materials Europe (SME) 210 Support Materials Organization (SMO)

210

settings

lost due to battery failure 46 menu 52

shadows on characters on page 161 shield, RFI 94

shutoff switch 69 single-sheet input slot 21, 78

media weight requirements 37 size

copy default 53, 54 media 37

paper default 53, 54

scanned images print at reduced 164 skew

specifications 17 skewed

pages 166 print 163

slots

document output 19 medial requirements 37 output capacity 37 single-sheet input 21, 78

SME (Support Materials Europe) 210 smears on page 160

SMO (Support Materials Organization) 210

smudges on page 159 softswitches 197 solenoid 80

solenoid assembly 124, 182 sound

control panel volume key 39 emissions 17

power level 17 pressure level 17 volume setting 53, 54

spare parts 33 speaker 144 special media lever 19 specifications, product 23 specks from toner on paper 64 speed

copy 15, 16

dial key on control panel 39 dialing 15

fax transmission 15 modem 15

print 15, 16 speed-dial

key on control panel 39 springs, kick plate 133, 134 SRAM dump report 195 stains on page 159 standard resolution 16 standby period 83 statement, laser safety 23, 24 stewardship program 30 storage

requirements 36 toner cartridge 38

streaks

on pages 160

on scanned images 164 stripes on page, white 159 subassembly diagrams 210 subpad assembly 136 subpads

description 77 estimated life 56

summary of processes 66 superfine resolution 16 support and service

HP Customer Information Center 211 ordering parts 210

Support Materials Organization (SMO) 210

Support Materials Europe (SME) 210 Support Materials Organization (SMO)

210 SupportPack 32 supports

document feeder 19 document output 19, 82 illustration 216

input 20 output 20

part numbers and descriptions 217

266 Index

EN

Image 268

Contents Page Page HP LaserJet 3100/3150 Product Warranty Copyright InformationContents Functional overview Troubleshooting Parts and diagrams Contents-7 FiguresFuser pressure plate removal 114 Page Page Contents-11 TablesPage Chapter contents Product InformationIntroduction Product features Product features Feature DescriptionPhysical specifications Category Specification Product specificationsPerformance specifications Category Specification Operating acoustical emissions per ISO 9296 specifications Power specifications Category SpecificationSkew specifications Model number C3948A Model and serial numbersModel number C4256A Product overview Document scanner pathPrinter path 1 Printer path 2 Rear view Safety Laser safety statementRegulatory information TransportationLaser statement for Finland Luokan 1 laserlaite Klass 1 Laser ApparatVaroitus VarningFCC regulations FCC part 68 requirementsRJ11C Telephone consumer protection act U.S IC CS-03 requirements Conforms to the following Product Specifications Declaration of conformityCanadian DOC regulations Environmental product stewardship programProtecting the environment This HP LaserJet printer design eliminates Ozone productionPaper use Toner consumptionHP LaserJet Printing Supplies Paper Spare parts and consumables availability Material safety data sheet Installation and operation Operating environment Environmental requirements Category RequirementInput for document feeder tray for document scanner path Media requirementsOutput capacities Toner cartridge information Storage conditionsStoring opened toner cartridges Toner RecyclingControl panel Control panel layoutControl panel messages Control panel messages Message CauseClear Document From ScannerControl panel messages Message Cause Solution Communication ErrorConfiguration Config. Tied AddrDecoding Error # Encoding ErrorLost Power failure Fax Memory ErrorFax Document was #numberModem Error # Memory Full SendUnscanned Pages Memory is FullWhen nothing was in memory No Memory forReport Erase/PrintPassword must be Paper Bin is EmptyPlease Add Paper DigitsPolling-In Error Printer Comm ErrorOr No Cartridge Cartridge is not installed properly Printer Cover OpenPrinter Laser Error Call for Service Problem has occurred with the print EnginePrinter Motor Error Call for Service EngineError Redial FailedRemote Fax was Busy Scan ReferenceSystem Error Speed Dial numberIs not Assigned Memory Had been received to memoryMenu tree To print a menu treeMenu tree for the HP LaserJet 3100 product Menu tree for the HP LaserJet 3150 product Maintenance Life expectancies of consumables Life expectancies of consumablesCleaning and maintaining the equipment Cleaning the document scanner path Page Cleaning the print path Page Page Using a cleaning To use a cleaningPage Functional overview Basic configuration Basic functionsPrinter unit functional block diagram Printer functionsECU/power system ECU loadsPrint engine control system Power system on ECU AC power distributionDC power distribution DC power distributionHigh-voltage power distribution High-voltage power supply circuitFormatter system Central processing unitMemory Read-only memory ROMDraft mode Random-access memory RAMParallel interface Control panelImage formation system Toner cartridgeScanning exposure Primary chargingDeveloping Drum cleaning TransferringSeparating Fixing stagePrinter feed system 9 10 11 Paper jam detection Solenoid, photosensors, and switches Solenoid, photosensors, and switchesDocument scanner system Simplified document path Basic sequence of operation formatter-to-printer Timing Period Purpose RemarksGeneral timing diagram Removal and replacement Removal and replacement strategy After completing service Before performing serviceRequired tools Covers Back coverTo reinstall Back cover removal 2Right side cover Right side cover removalLeft side cover Left side cover removalLeft front cover Left front cover removalTop cover Top cover removalRFI shield RFI shield removalDocument scanner assemblies Printer doorPrinter door removal 2 Printer door removal 3 Document release door Document release door removal 1Document release door removal 2 Upper guide assembly Upper guide assembly removal 1Upper guide assembly removal 2 Contact image sensor Contact image sensor removal 1Contact image sensor removal 2 Document scanner assembly/motor Document scanner assembly/motor removal 1Document scanner assembly/motor removal 2 Document scanner pickup roller Document scanner pickup roller removalInternal assemblies LIU boardFormatter board Formatter board removal 1Formatter board removal 2 Metal side plate Metal side plate removalExit roller Exit roller removalDelivery assembly Delivery assembly removal 1Delivery assembly removal 2 Fuser pressure plate Fuser pressure plate removalFuser pressure plate replacement Front casing Front casing removalHeating element Heating element removal 1Heating element removal 2 Pressure roller Pressure roller guide removalFace-up/face-down lever Able to feel the spring’s release mechanismFuser exit roller assembly Fuser exit roller assembly removalPaper exit sensor flag replacement Paper exit sensor flagLaser/scanner assembly Laser/scanner assembly removalSolenoid Solenoid removal 1Solenoid removal 2 Pickup roller assembly Pickup roller assembly removal 1Pickup roller assembly removal 2 Paper pickup roller assembly replacement Paper feed frame Paper feed frame removal 1Paper feed frame removal 2 Paper feed frame removal 3 Transfer roller guide and transfer roller Transfer roller guide and transfer roller removalKick plate Kick plate removalKick plate spring replacement Separation pad Separation pad removalSubpads Subpad removalFeed assembly Feed assembly removal 1Feed assembly removal 2 Feed assembly removal 3 Bottom assemblies Cable guideMain Motor Motor removalECU ECU removal 2 ECU removal 3 ECU removal 4 Feet Feet removalTroubleshooting Verification steps Possible problems Solutions Basic troubleshootingIs Power On successful? Do engine tests and internal Is the product ready?Reports print? Is the copy function operational? Does the product send a fax?Is the software installed correctly? Does the product receive a fax?Does the product print from Computer?Error messages Decoding ErrorMessage Cause #number Image processing chipNo Modem Installed If neither of these solutions works, replace the formatter Call for Service Damaged Error LaserJet 3100/3150 productServicing Check the toner cartridge Image formation troubleshootingTo redistribute toner in the cartridge Solving image quality problems Problem CauseParts of the page around the edges aren’t printing Images will notOr print is not faded, but vertical white stripes appear on Aligned black Installed Streaks or smears Appear HorizontallyLight character Shadows or Repetitive marks Appear onCharacter voids Solid black PaperCompletely black Characters areOnly partially Printed also Referred to as DropoutsBlank pages are Always printing InstalledPrint is misaligned on the page skewed pages Scanned text is not ClearScanned images Print at a reduced Image SizeSolving paper feed problems Pages are comingLong pages stop Feeding throughCrooked Adjusted properly Scanned items arePaper guides are not adjusted properly Tray fall forward out Solving general software problems Not install a driver Windows will not promptSoftware did not install Windows 95, 98, or NT4.0 Not connected to your computerIs securely connected Your HP LaserJet All in One onNetwork Find an All in One atSimple hardware test Functional checksTo perform the simple hardware test Engine test button location Engine testTo print an engine test To print a configuration report Internal reportsTo run a self-test and print a self-test report To print a demonstrationPrinting all reports at once To print all reports at onceHalf-self test functional check Drum rotation functional check Heating element check High-voltage power supply check Checking the toner cartridge connection pointsChecking the high-voltage connector assembly Paper curlPaper path check To override SW101Troubleshooting tools Paper path and componentsDocument path and components Document path and componentsRepetitive image defect ruler Repetitive image defect rulerPressing VOLUME+CONTRAST Document scanner recalibrationPress once to display Service and press ENTER/MENU Main wiring General circuit diagram 1General circuit diagram 2 Service menus Control panel service menuTests in control panel service mode Control panel service menuExtended service menu Extended service menu tree Control panel canSelf-test in extended service mode Fax memory test #1 Program test #1Other tests in extended service mode Extended service mode tests Test ExplanationReports in extended service mode Extended service mode reports Report ExplanationClear memory in extended service mode Softswitches To change the country code softswitchCountry code softswitch sequences Press Stop/ClearFirmware and software downloads Hardware, software, and firmware compatibility Hardware, software, and firmware compatibilityFax trace report Translating the fax trace reportFax phase sequence Sequence Calling station Called stationCommands Comments Appropriate responses Appropriate responsesAbbreviation Function Signal format X= any # Fax abbreviationsMSG Example of a successfully sent fax Explanation of DBM Example of a successfully received faxTroubleshooting Parts and diagrams How to use the parts lists and diagrams Ordering partsConsumables and accessories Consumables and accessories Product number DescriptionConsumables and accessories Product number Description Ordering consumables Common hardware Common fasteners ExampleDescriptionMajor assembly locations Supports Supports Reference Part number Description External covers and panels External covers and panels Reference Part number Description Printer door 1 Printer door 1 Reference Part number Description Printer door 2 Printer door 2 Reference Part number Description Document scanner assembly Document scanner assembly Reference Part number Description Internal components 1 Internal components 1 Reference Part number Description Internal components 2 Internal components 2 Reference Part number Description Internal components 3 Internal components 3 Reference Part number Description Electrical components assembly Common hardware Paper pickup assembly Paper pickup assembly Reference Part number Description Feed assembly Feeder assembly Reference Part number Description Separation guide assembly Separation guide assembly Reference Part number Description Delivery assembly Delivery assembly Reference Part number Description Alphabetical parts list Alphabetical parts list Part name Part numberAlphabetical parts list Figure # Reference Figure # Reference Figure # Reference Figure # Reference Figure # Reference Numerical parts list Numerical parts list Part number Part nameFigure # Reference Paper path lever-LJ 3150 darker in color Figure # Reference Cable, grounding, document scanner motor Figure # Reference Document scanner separation pad replacement When to replace the document scanner separation padHow to replace the document scanner separation pad Document scanner separation pad replacementIndex IndexIndex Index Index Index Index Index Index Index Index Index Index Page C4256-90954

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