HP 3511, 3512 manual Basic troubleshooting, Windows

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Basic troubleshooting

Windows

If you are unable to print:

1.If your printer is connected directly to your computer with a USB cable, make sure the cable connections are secure.

2.Make sure the printer is powered on. The On button will be lit white.

Make sure that the printer is set as your default printing device:

1.Windows 7®: From the Windows Start menu, click Devices and Printers.

2.Windows Vista®: On the Windows taskbar, click Start, click Control Panel, and then click Printer.

3.Windows XP®: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes.

Make sure that your printer has a check mark in the circle next to it. If your printer is not selected as the default printer, right-click the printer icon and choose Set as Default Printer from the menu.

If your printer is connected directly to your computer with a USB cable and the software installation fails:

1.Remove the CD from the computer’s CD/DVD drive, and then disconnect the USB cable from the computer.

2.Restart the computer.

3.Insert the printer software CD in the computer’s CD/DVD drive, then follow the onscreen instructions to install the printer software. Do not connect the USB cable until you are told to do so.

4.After the installation finishes, restart the computer.

Windows XP and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Windows 7 is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

Mac

If you are unable to print:

1.If your printer is connected to your computer with a USB cable, make sure the cable connections are secure.

2.Make sure the printer is powered on. The On button will be lit white.

Check your print queue:

1.In System Preferences, click

-- Print & Fax (Mac OS X v10.6). -- Print & Scan (Mac OS X v10.7).

2.Click the Open Print Queue button.

3.Click a print job to select it.

4.Use the following buttons to manage the print job:

-- Delete: Cancel the selected print job.

-- Resume: Continue a paused print job.

5.If you made any changes, try to print again.

Restart and reset:

1.Restart the computer.

2.Reset the printer.

a.Turn off the printer and unplug the power cord.

b.Wait a minute, then plug the power cord back in and turn on the printer.

If you are still unable to print, uninstall and reinstall the software:

Note: The uninstaller removes all of the HP software components that are specific to the device. It does not remove components that are shared by other products or programs.

To uninstall the software:

1.Disconnect the HP product from your computer.

2.Open the Applications: Hewlett-Packard folder.

3.Double-click HP Uninstaller. Follow the onscreen instructions.

To install the software:

1.Connect the USB cable.

2.Insert the HP software CD into your computer’s CD/DVD drive.

3.On the desktop, open the CD and then double-click HP Installer.

4.Follow the onscreen and the printed setup instructions that came with the HP product.

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Contents Electronic Help ReadmeInk usage Control panel Power specificationsWindows Basic troubleshootingConnect wirelessly to the printer without a router Networked printer useShare your printer with multiple computers If you cannot connect the printer to your wireless network… Networked printer troubleshootingHP product Duration of limited warranty HP printer limited warranty statementUso de la tinta NotaAyuda electrónica LéameEspecificaciones de energía Panel de controlSi no puede imprimir Solución de problemas básicosUso de la impresora de red Comparta la impresora con otros equiposConectar de forma inalámbrica a la impresora sin un router Si no puede conectar la impresora a la red inalámbrica Solución de problemas de impresoras conectadas en redProducto HP Duración de la garantía limitada Declaración de garantía limitada de la impresora HPUtilisation de lencre RemarqueAide électronique Lisez-moiCaractéristiques électriques Panneau de commandeRésolution des problèmes de base Utilisation de limprimante mise en réseau Partager votre imprimante avec dautres ordinateursEffectuer la connexion sans fil à limprimante sans routeur Dépannage de limprimante mise en réseau Produit HP Durée de la garantie limitée Déclaration de garantie limitée de limprimante HP
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3512, 3511 specifications

The HP 3511, 3512, and 3510 series printers have established themselves as reliable options in the realm of home and office printing. These models are particularly noted for their all-in-one capabilities, combining printing, scanning, and copying in a compact design, making them valuable assets for a variety of users.

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