HP Enterprise File Services WAN Accelerator manual Contacting HP

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Technical Support

6

Contacting HP

This section describes how to contact HP.

Telephone numbers for worldwide technical support are listed on the following HP web site: http://www.hp.com/support. From this web site, select the country of origin. For example, the North American technical support number is 800-633-3600.

NOTE: For continuous quality improvement, calls may be recorded or monitored.

Be sure to have the following information available before calling:

‹Technical support registration number (if applicable)

‹Product serial numbers

‹Product model names and numbers

‹Applicable error messages

‹Operating system type and revision level

‹Detailed, specific questions

HP Storage Web Site

The HP web site has the latest information on this product, as well as the latest drivers. Access the storage site at: http://www.hp.com/country/us/eng/prodserv/storage.html. From this web site, select the appropriate product or solution.

HP NAS Services Web Site

The HP NAS Services site allows you to choose from convenient HP Care Pack Services packages or implement a custom support solution delivered by HP ProLiant Storage Server specialists and/or our certified service partners. For more information see us at http://www.hp.com/hps/storage/ns_nas.html.

INTRODUCTION

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Contents Installation guide 407063-003Legal and notice information Contents Contents Organization of This Guide IntroductionAbout This Guide Document Conventions Hardware and Software DependenciesAdditional Resources Electrostatic Discharge Guidelines Online DocumentationHP Storage Web Site HP NAS Services Web Site Contacting HPInstalling the Bypass NICs Before You BeginHP EFS N4c WAN Accelerator 4- port NIC Status Lights Light DescriptionHP EFS N2c AcceleratorPort NIC Status Lights HP EFS N2fRequired Tools and Equipment Index DL320Index
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