Technical Support FAQs (Frequently Asked Questions) (continued)
Problem & Question
Missing one of the primary colors (red, green, or blue).
Screen image is not centered or sized properly.
Picture has color defects (white does not look white).
Unable to set the monitor to the optimal resolution.
Possible Solutions
yInspect the monitor’s video cable and make sure that none of the pins are bent.
yMake sure the monitor’s video cable is properly connected to the computer.
yAdjust horizontal and vertical screen position.
yFor VGA input, the
yAdjust RGB color or select color temperature.
yMake sure that the graphics card supports the optimal resolution (1366
x768).
yMake sure that the latest supported driver is installed for the graphics card. For HP and Compaq systems, you can download the latest graphics driver for your system from: http://www.hp.com/support
yFor other systems, refer to the Web site for your graphics card.
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