Troubleshooting, Solving Common Problems

C Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions:

ProblemSolution

Power LED is not on.

Make sure the Power button is on, and the power cord is properly connected to a grounded power outlet and to the monitor.

Screen is blank.	Connect the power cord. Turn on the power.
	Connect the video cable properly. See “Connect your monitor to your computer＂for more
	information.
	Press a key on the keyboard or move the mouse to turn off the screen-blanking utility.

Image appears blurred,	Press the OK button on the monitor. If this does not correct the image, press the Menu
indistinct, or too dark.	button to open the OSD menu, and adjust the brightness and contrast scales.

Image is not centered.	Press the Menu button to access the OSD menu. Select Image Control, and then select
	Horizontal Position or Vertical Position to adjust the position of the image.

Check Video Cable appears	Connect the monitor VGA or DVI-D signal cable to the VGA or DVI-D connector on the
on screen.	computer. Be sure that the computer power is off while connecting the video cable.

Input Signal Out of Range	Restart your computer and enter Safe Mode. Change your settings to a supported setting
appears on screen.	(see the table in " Factory Preset Display Mode " in Technical Information ). Restart your
	computer so that the new settings take effect.

Picture is fuzzy and has	Adjust the contrast and brightness controls.
ghosting, shadowing	Make sure that you are not using an extension cable or switch box. We recommend plugging
problem.
	the monitor directly into the graphic card output connector on the back of your computer.
	The auto adjustment feature might fix this problem (VGA input only).

Unable to set the monitor to	Make sure the graphics card supports the optimal resolution.
the optimal resolution.	Make sure the latest supported driver is installed for the graphics card. For HP and Compaq

	systems, you can download the latest graphics driver for your system from: www.hp.com/
	support. For other systems, refer to the Web site for your graphics card.

Screen is black or displaying at a lower resolution while displaying high-definition (HD) content.

Check if your monitor and computer support HDCP. Refer to High-Content Digital Bandwidth Protection or http://www.hp.com/support.

S2331a, S2231, S2031, S2031a 20-inch, S1931a 18.5-inch specifications

The HP S2231 is a sophisticated monitor designed to meet the demands of both home and office users. With its sleek design and impressive specifications, it delivers a combination of performance and aesthetic appeal. One of the standout features of the S2231 is its 21.5-inch display, which uses a full HD resolution of 1920x1080 pixels. This ensures that images are sharp and vibrant, making it ideal for both productivity tasks and multimedia consumption.

The monitor boasts an ultra-thin profile, making it a stylish addition to any workspace. Its LED backlighting technology enhances energy efficiency while providing brighter and more uniform lighting across the screen. This not only contributes to better image quality but also allows for a more eco-friendly operation, reducing energy consumption compared to traditional CCFL backlit monitors.

Another noteworthy characteristic of the HP S2231 is its wide viewing angles. With an angle of up to 178 degrees both vertically and horizontally, users can enjoy consistent color and contrast without any significant degradation in quality, regardless of their seating position. This is particularly beneficial for collaborative work environments where multiple users may be viewing the screen at the same time.

The monitor also features a fast response time of 5 milliseconds, minimizing motion blur during fast-changing scenes, making it suitable for gaming and fast-paced videos. The adjustable brightness settings allow users to customize the viewing experience according to their environment, ensuring comfort during extended use.

Connectivity is another strong point of the S2231. It includes both VGA and DVI-D ports, providing versatility for connecting to a variety of devices, ranging from older PCs to modern laptops. Additionally, the monitor incorporates a VGA cable, making setup straightforward and allowing users to get started right out of the box.

Furthermore, the HP S2231's eco-friendly design includes the Energy Star certification, reflecting its commitment to sustainability. This monitor is not only a smart choice for users seeking performance and functionality but also for those who prioritize environmental conservation. In summary, the HP S2231 combines style, advanced technology, and user-centric features, making it an excellent option for anyone in need of a reliable and visually striking display.