HP v52 15 inch manual Preparing to Call Technical Support

Page 25

 

 

 

Troubleshooting

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

No sound from left

Speaker audio cable is

Make sure the speaker

 

speaker.

disconnected.

connection from the left-side

 

 

 

speaker is connected to the

 

 

 

rear of the right-side speaker.

 

 

 

 

 

 

Left speaker balance may

Select the Speaker icon

 

 

need to be adjusted.

located on your Windows

 

 

 

desktop, and adjust the

 

 

 

left-right balance accordingly.

Monitor is

There is not enough air space

overheating.

to allow proper ventilation.

Leave at least 3 inches

(76 mm) of ventilation space around the monitor, and do not place objects on top of the monitor.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

The monitor

Monitor model number

Serial number for the monitor

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Hardware and software you are using

v52 Monitor Guide

A–3

Image 25
Contents Hp pavilion USA Contents Agency Regulatory Notices Introduction Kit ContentsIntroduction Safety Guidelines Safety and Maintenance GuidelinesMaintenance Guidelines Power RequirementsSafety and Maintenance Guidelines Removing the Monitor Base Safety and Maintenance Guidelines Monitor Base Installation InstallationMonitor Installation Speaker Installation Installation Operation Installing DriversInformation Files Windows Me users Front Panel Controls Front Panel ControlsOn-Screen Display On-Screen Display Icons and Functions On-Screen Display FunctionsMonitor Messages No Signal MessageOut of Frequency Range Message Power Management Status for v52/15 Monitors Using the Energy Saver ModeSolving Common Problems TroubleshootingTroubleshooting Preparing to Call Technical Support Troubleshooting HP Pavilion v52/15 Monitor Technical SpecificationsTechnical Specifications Federal Communications Commission Notice Agency Regulatory NoticesModifications CablesEuropean Union Notice Canadian NoticeAvis Canadien EPA Energy Star Compliance Power Cord Set RequirementsAgency Regulatory Notices
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