HP LA2206xc manual Troubleshooting, Solving Common Problems

Page 40

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is disconnected.

Connect the power cord.

Power button on front panel of the monitor is turned off.

Press the front panel power button.

NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.

 

Video cable is improperly

Connect the video cable properly. Refer to Setting

 

connected.

Up the Monitor on page 5 for more information.

 

 

 

 

Screen blanking is active.

Press any key on the keyboard or move the mouse

 

 

to inactivate the screen blanking utility.

 

 

 

Screen image appears distorted; text

The computer’s graphics card

Set the computer’s display resolution to the same

is fuzzy or blurred; image quality is

resolution is set lower or

mode as the monitor’s recommended native

degraded.

higher than the monitor’s

screen resolution to provide the best picture

 

native resolution.

quality.

 

 

 

Image appears blurred, indistinct, or

Brightness and contrast are

Press the OK/auto button on the front panel. If this

too dark.

too low.

does not correct the image, press the Menu button

 

 

to open the OSD Menu, and adjust the brightness

 

 

and contrast scales as needed.

 

 

 

Image is not centered

Position may need

Press the Menu button to access the OSD menu.

 

adjustment.

Select Image Control/Horizontal Position or

 

 

Vertical Position to adjust the horizontal or vertical

 

 

position of the image.

 

 

 

Check Video Cable is displayed on

Monitor video cable is

Connect the appropriate video cable (DisplayPort,

screen.

disconnected.

DVI, or VGA) between the computer and monitor.

 

 

Be sure that the computer power is off while

 

 

connecting the video cable.

 

 

 

Input Signal Out of Range. Change

Video resolution and/or

Restart the computer and enter Safe Mode.

Settings to 1920 x 1080 @ 60Hz.

refresh rate are set higher

Change the settings to a supported setting (see

 

than what the monitor

Recognizing Preset Display Resolutions

 

supports.

on page 36). Restart the computer so that the

 

 

new settings take effect.

 

 

 

The monitor is off but it did not seem

The monitor's power saving

In the monitor's OSD menu, select Management >

to enter into a low-power sleep mode.

control is disabled.

Power Saver. The control should be set to On to

 

 

allow the monitor to enter into low-power modes.

 

 

 

OSD Lockout is displayed.

The monitor's OSD Lockout

Press and hold the Menu button for 10 seconds to

 

function is enabled.

disable the OSD Lockout function.

 

 

 

Power Button Lockout is displayed.

The monitor's Power Button

Press and hold the Power button for 10 seconds to

 

Lockout function is enabled.

unlock the power button function.

 

 

 

32 Appendix A Troubleshooting

ENWW

Image 40
Contents HP Compaq LA2206xc Webcam LCD Monitor Second Edition April Document Part Number About This Guide Iv About This Guide Table of contents Identifying Monitor Conditions Sleep Timer Mode Vii Viii Product Features HP Compaq LA2206xc Webcam LCD MonitorEnww Important Safety Information Safety and Maintenance GuidelinesMaintenance Guidelines Cleaning the Monitor Shipping the MonitorSetting Up the Monitor Unfolding the Monitor Pedestal BaseRear Components Component FunctionConnecting the Cables 5Installing the Cable Management Clip Setting Up the Monitor Adjusting the Monitor 8Adjusting the Height Setting Up the Monitor Turning on the Monitor 9Pivoting the MonitorConnecting USB Devices Removing the Monitor Pedestal Base 12Removing the Pedestal BaseMounting the Monitor Installing a Cable Lock Locating the Rating LabelOperating the Monitor Software and UtilitiesInformation File Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesDownloading from the Internet Using the Auto-Adjustment Function Installing Software for the WebcamFront Panel Controls 1Monitor Front Panel ControlsAdjusting the Monitor Settings Using the On-Screen Display MenuOSD Menu Selections 2OSD Menu Enww DVI Optimizing Image Performance Using the HP Display Assistant Utility Identifying Monitor ConditionsSleep Timer Mode Enww Using the Webcam Installing YouCam from the CDCapturing Webcam Video and Snapshots Having a Video Chat or Making Conference CallsEnww Using HP MyRoom Installing HP MyRoom from the CDDownloading HP MyRoom from the Internet Creating a HP MyRoom AccountTroubleshooting Solving Common ProblemsWebcam Online Technical Support Preparing to Call Technical SupportTechnical Specifications LA2206xcLA2206xc Entering User Modes Recognizing Preset Display ResolutionsLA2206xc Energy Saver Feature Agency Regulatory Notices Federal Communications Commission NoticeModifications CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice Energy Star Qualification Product Environmental NoticesMaterials Disposal Enww Turkey EEE Regulation Ukraine Restriction of Hazardous SubstancesLCD Monitor Quality and Pixel Policy