HP LA1905wg 19-inch manual Online Technical Support Preparing to Call Technical Support

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Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

●Monitor model number

●Monitor serial number

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Name and version of the hardware and software you are using

Locating the Rating Labels

The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about the monitor model. The rating labels are located on the rear panel of the monitor display head.

14 Appendix A Troubleshooting

ENWW

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Contents HP LCD Monitors First Edition September Document Part Number About This Guide Iv About This Guide Table of contents Appendix C LCD Monitor Quality and Pixel Policy Use Caution When Setting Up the Monitor Optimizing Monitor PerformanceTo Get the Best Performance from Your Monitor Maintenance Guidelines Safety and Maintenance GuidelinesImportant Safety Information Cleaning the Monitor Shipping the MonitorSetting Up the Monitor Operating the MonitorSoftware and Utilities Information FileInstalling the .INF and .ICM Files Using and Adjusting the MonitorInstalling from the CD Using the Auto-Adjustment FunctionAdjusting the Monitor Settings Using the On-Screen Display MenuOptimizing Image Performance Analog Input 4Horizontal or Vertical Position Adjustment Sleep Timer Mode Using the HP Display Assistant Utility select models Identifying Monitor ConditionsEnww Troubleshooting Solving Common ProblemsOnline Technical Support Preparing to Call Technical Support Locating the Rating LabelsAgency Regulatory Notices Federal Communications Commission NoticeModifications CablesEuropean Union Regulatory Notice Canadian NoticeAvis Canadien German Ergonomics Notice Japanese Notice Korean Notice Power Cord Set RequirementsJapanese Power Cord Requirements Materials Disposal Product Environmental NoticesEnergy Star Qualification Product Environmental Notices Turkey EEE Regulation Ukraine Restriction of Hazardous SubstancesLCD Monitor Quality and Pixel Policy