Alcatel ONE TOUCH 282 manual My phone turns off by itself, My phone cannot charge properly

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My phone turns off by itself

Check that your keypad is locked when you are not using your phone, and make sure power off key is not accidentally touched while unlocking keypad.

Check the battery charge level

If it still does not work, please use User Data Format to reset the phone(1)

My phone cannot charge properly

Make sure you are using an Alcatel battery and the charger from the box

Make sure your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger

Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen

Make sure charging is carried out under normal conditions (0°C to +40°C)

When abroad, check that the voltage input is compatible

My phone cannot connect to a network or “No service” is displayed

Try connecting in another location

Verify the network coverage with your operator

Check with your operator that your SIM card is valid

Try selecting the available network(s) manually

Try connecting at a later time if the network is overloaded

Invalid SIM card

Make sure the SIM card has been correctly inserted

Make sure the chip on your SIM card is not damaged or scratched

Make sure the service of your SIM card is available

Unable to make outgoing calls

Make sure you have dialled a valid number and press the

key

For international calls, check the country and area codes

Make sure your phone is connected to a network, and the network is not overloaded or unavailable

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not barred outgoing calls

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Contents English CJB24A0ALAAA 282 Your mobile Keys Idle screen icons Getting started Set up your phoneRemove the battery Power off your phone Power on your phoneMaking a call CallsCalling your voicemail Receiving a callCall log ContactsMessaging Tools SettingsAlarm CalculatorSOS Latin input mode ServicesRadio Traffic Safety Safety and usePrivacy Chargers Hearing Aid Compatibility Protection against theft General informationTelephone warranty Troubleshooting My phone cannot switch onMy phone is frozen or has not responded for several minutes My phone cannot charge properly My phone turns off by itselfInvalid SIM card Unable to make outgoing callsUnable to receive incoming calls Am unable to use the features described in the manualCannot find my contacts Sound quality of the calls is poorHow to make your battery last longer Cannot access my voicemailAm unable to add a contact in my contacts My callers are unable to leave messages on my voicemail
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