Alcatel ONE TOUCH 992D manual Unable to make outgoing calls, Unable to receive incoming calls

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Unable to make outgoing calls

•Make sure you have dialed a valid number and have touched .

•For international calls, check the country and area codes.

•Make sure your phone is connected to a network, and the network is not overloaded or unavailable.

•Check your subscription status with your operator (credit, SIM card valid, etc.).

•Make sure you have not barred outgoing calls.

•Make sure that your phone is not in flight mode.

Unable to receive incoming calls

•Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network).

•Check your subscription status with your operator (credit, SIM card valid, etc.).

•Make sure you have not forwarded incoming calls.

•Make sure that you have not barred certain calls.

•Make sure that your phone is not in flight mode.

The caller’s name/number does not appear when a call is received

•Check that you have subscribed to this service with your operator.

•Your caller has concealed his/her name or number.

I cannot find my contacts

•Make sure your SIM card is not broken.

•Make sure your SIM card is inserted properly.

•Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

•You can adjust the volume during a call by pressing the Volume Up/ Down key.

•Check the network strength .

•Make sure that the receiver, connector or speaker on your phone is clean.

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I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service.

•Make sure this feature does not require an ALCATEL ONE TOUCH accessory.

When I select a number from my contacts, the number cannot be dialed

•Make sure that you have correctly recorded the number in your file.

•Make sure that you have selected the country prefix when calling a foreign country.

I am unable to add a contact in my contacts

•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability.

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in "Voicemail number".

•Try later if the network is busy.

I am unable to send and receive MMS

•Check your phone memory availability as it might be full.

•Contact your network operator to check service availability and check MMS parameters (see “4.1.3 Adjust message settings”).

•Verify the server centre number or your MMS profile with your operator.

•The server centre may be swamped, try again later.

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key).

I am unable to connect my phone to my computer

•Install ALCATEL ONE TOUCH Android Manager.

•Check that your USB driver is installed properly.

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Contents 992D Table of Contents Specifications 141 Safety and useTelephone warranty 133 Accessories 135 130Privacy Chargers Regulatory information LicencesProtection against theft General informationDisclaimer Recent app keys/Menu key Keys and connectorsYour mobile Home keyInstalling or removing the battery Power keyVolume Keys Getting startedCharging the battery Power on your phoneInstalling and removing the microSD card Set up your phone for the first timeUsing the touchscreen Power off your phoneHome screen Status bar Notification icons Quick settings barNotification panel Search by text Search barLock/Unlock your screen Search by voicePersonalize your Home screen Applications and widgets list Volume adjustmentApplication tab Adjust the Onscreen Keyboard orientation Using Onscreen KeyboardOnscreen Keyboard settings Text inputPhone Phone call, Call log ContactsText editing Placing a callCalling your voicemail Answering or rejecting a callDuring a call Call settings Managing multiple callsCall log Managing contact groups PeopleConsult your contacts Adding a contactEditing your contacts Communicating with your contactsJoining/Separating contacts Contacts importing, exporting and sharingDisplaying contacts Use Quick contact for AndroidAccounts Messaging, EmailMessaging Write messageAttach options Pictures Sending a text messageSending a multimedia message Select a picture as attachmentAdjust message settings Manage messagesGmail/Email GmailManaging Gmails by Labels To receive and read your emailsTo reply or forward emails Add starGeneral settings Gmail settingsDefault responding to messages Attachments To recent messages via Wi-FiTo add a new friend Google TalkChatting with your friends To close a chatSettings To manage your friendsCalendar & Alarm clock Calculator CalendarClock To set an alarmTo adjust alarm settings CalculatorGetting connected Connecting to the InternetGPRS/EDGE/3G Wi-Fi Browser Viewing web pagesManage links, history, downloads Manage bookmarks Tap Passwords websitesAccessibility ContrastConnecting to Bluetooth devices Connecting to a computerConnecting to virtual private networks Sharing your phones mobile data connectionTo connect/disconnect to a VPN To add a VPNTouch More...\VPN\Add VPN network Touch More...\VPNTo download & install Locate the item you want to download and installDownload and install Google Play StoreManage your downloads Multimedia applications CameraSettings in framing mode GalleryWorking with pictures YouTube Batch operationWatch videos Adjust sound effectsMusic Playing musicVideo Player Google MapsGet My Location Star a location Search for a locationGet driving, public transportation or walking directions To view multiple layers Arrangement of LayersSearch for locations along your route To open Street View for a locationTo view your friends location How to invite friends to share their locationsTo join Latitude To connect with your friendsSound Recorder OthersFile Manager RadioLEDTorch Setup WizardONE Touch Share Wireless & networks SettingsBattery Saver Alcatel HelpDevice SD card&phone storage DisplayPersonal Language & input Text-to-speech settings Prefered engine Show settings keyAdvanced settings Android keyboardSystem Backup and resetDate & time Accessibility DevelopmentAbout phone Making the most of your Phone UpgradeONE Touch Upgrade ONE Touch ManagerTelephone warranty System updatesAccessories Troubleshooting Unable to make outgoing calls Am unable to use the features described in the manualCannot access my voicemail Unable to receive incoming callsSpecifications Camera Formats BatterySpecial Features Audio supported
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ONE TOUCH 992D specifications

The Alcatel ONE TOUCH 992D is a smartphone that offers a robust combination of features and technology, catering to users who seek a reliable and efficient mobile device. Launched as part of the ONE TOUCH series, it aims to provide a seamless user experience with its practical design and smartphone capabilities.

One of the most notable features of the 992D is its large 4.0-inch capacitive touchscreen display. This screen provides vibrant colors and adequate brightness, making it convenient for multimedia consumption and day-to-day tasks. The 800 x 480 pixel resolution offers a decent visual experience for both casual and productivity-related activities.

Powered by a dual-core processor, the ONE TOUCH 992D ensures smooth performance for multitasking and running various applications. The device operates on the Android operating system, which allows users to access a vast ecosystem of applications available on the Google Play Store. This flexibility enhances productivity, entertainment, and communication.

In terms of connectivity, the Alcatel ONE TOUCH 992D is equipped with essential features such as 3G support, Wi-Fi, Bluetooth, and GPS. These connectivity options allow users to stay connected and navigate easily, ensuring they can access information and services on the go. The inclusion of dual-SIM capability further enhances its versatility, making it an excellent choice for users who need to manage multiple phone numbers.

Photography enthusiasts will appreciate the 5-megapixel rear camera, which captures decent quality images with autofocus functionality. Although the secondary front camera is modest at 0.3 megapixels, it suffices for video calls and selfies. This combination provides a well-rounded photography experience for casual users.

The battery life of the ONE TOUCH 992D is backed by a removable 1700 mAh battery, allowing users to enjoy extended usage without frequent recharges. This feature is particularly beneficial for those who rely on their smartphones throughout the day.

Overall, the Alcatel ONE TOUCH 992D combines essential smartphone features, user-friendly technology, and a practical design. Its solid performance, versatile connectivity, and decent camera capabilities make it a suitable choice for anyone in search of a budget-friendly smartphone that delivers on the essentials without overwhelming users with complexity.
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