I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in “My numbers”
•Try later if the network is busy
I am unable to send and receive messages MMS,Vox MMS
•Check your phone memory available as it might be full
•Contact your network operator to check service availability and check MMS parameters (see page 40)
•Verify the server centre number or your MMS profile with your operator
•The server centre may be saturated; try again later
The 
icon is displayed on my standby screen
•You have saved too many short messages on your SIM card; delete some of them or archive them in the product memory
“No service” is displayed
•You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
•Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to download new files
•Check for free space
•Delete some files
•Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your mobile phone is visible to other users (see page 48)
My mobile phone is dead, can't power on
•Make sure your battery is not completely used up or damaged
•Remove your battery,remove your SIM card then power it on again
•Hold down 
+ 
/ 
/ 
keys at same time to reset it (1)
(1)All user phone data : contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.
English - CJA30M0ALAAA
ALCATEL is a trademark of
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2009
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
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