Alcatel 6040X, 6040D manual Am unable to add a contact in my contacts, Cannot access my voicemail

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I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability.

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly entered in "Voicemail number".

Try later if the network is busy.

I am unable to send and receive MMS

Check your phone memory availability as it might be full.

Contact your network operator to check service availability and check MMS parameters (see “4.1.3 Adjust message settings”).

Verify the server centre number or your MMS profile with your operator.

The server centre may be swamped, try again later.

SIM card PIN locked

Contact your network operator to obtain the PUK code (Personal Unblocking Key).

I am unable to connect my phone to my computer

Install ALCATEL ONE TOUCH Center.

Check that your USB driver is installed properly.

Open the Notification panel to check if the Android Manager Agent has been activated.

Check that you have marked the checkbox of USB debugging.

To access this function, touch Settings\About phone, then touch Build number for 7 times. Now you may touch Settings\Developer options\USB debugging.

Check that your computer meets the requirements for ALCATEL ONE TOUCH Center Installation.

Make sure that you’re using the right cable from the box.

I am unable to download new files

Make sure there is sufficient phone memory for your download.

Check your subscription status with your operator.

The phone cannot be detected by others via Bluetooth

Make sure that Bluetooth is turned on and your phone is visible to other users (see “6.3 Connecting to Bluetooth devices”).

Make sure that the two phones are within Bluetooth’s detection range.

How to make your battery last longer

Make sure you follow the complete charge time (minimum 2.5 hours).

After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication.

Adjust the brightness of screen as appropriate

Extend the email auto-check interval for as long as possible.

Update news and weather information on manual demand, or increase their auto-check interval.

Exit background-running applications if they are not being used for a long time.

Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications.

This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.

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Contents Table of Contents Safety and use Protect Your Hearing Chargers Regulatory information Protection against theft ONE Touch 6040X/ONE Touch 6040D Bluetooth QD ID B020559General information Disclaimer Keys and connectorsYour mobile Menu key Power keyVolume Keys Home keySet-up Installing and removing the microSD cardGetting started Inserting or removing the SIM cardSet up your phone for the first time Power on your phoneCharging the battery Home screen Power off your phoneUsing the touchscreen Status barStatus icons Notification iconsNotification panel Quick setting panelSearch bar Lock/Unlock your screen Volume adjustment Personalize your Home screenText editing Using Onscreen KeyboardText input Android keyboardPlacing a call Phone call, Call log ContactsPhone You can also insert new textDuring a call Answering or rejecting a callCalling your voicemail Conference calls Managing multiple callsSwap calls Call settings Call log Managing contact groups PeopleConsult your contacts Adding a contactAdd to/remove from Favourites Change a contact’s default phone numberEditing your contacts Set ringtone for a contactDisplaying contacts Communicating with your contactsContacts importing, exporting and sharing Use Quick contact for AndroidTurn on/off the sync & Auto-sync Joining/Separating contactsAccounts Sync manuallyWrite message Messaging, EmailMessaging Sending a text messageManage messages Adjust message settings Gmail/Email GmailReply all To receive and read your emailsTo reply or forward emails Managing Gmails by LabelsDeleting Deleting emails Gmail settingsGeneral settings Confirm before Archiving Archiving emails Confirm beforeDownload HangoutsSignature AttachmentsTo close a chat Chatting with your friendsTo add a new friend To manage your friendsCalendar SettingsCalendar & Time Multimode viewEvent reminder To create new eventsTo delete or edit an event TimeTo adjust alarm settings Connecting to the InternetTo set an alarm Getting connectedWi-Fi Browser Viewing web pagesManage links, history and downloads Manage bookmarks Accessibility PasswordsEnable DataConnecting to Bluetooth devices Connecting to a computer Sharing your phones mobile data connectionConnecting to virtual private networks To add an internet calling account Configuring Internet SIP callingTo configure your phone to receive Internet calls To edit/remove an internet calling accountGoogle Play Store Locate the item you want to download and installDownload and install To buy an application1 UninstallManage your downloads To request a refundMultimedia applications CameraSettings in framing mode To view a picture/play a video GalleryWorking with pictures Batch operationWatch videos YouTubeMusic Video Player Playing musicWorking with playlists Search for a location Google MapsGet My Location Star a locationView a list of starred items How to star or unstar a locationGet driving, public transportation or walking directions Get suggested routes for your tripArrangement of Layers To connect with your friends How to invite friends to share their locationsTo view your friends location To control what you shareFile Manager OthersCalculator CutTorch Sound RecorderRadio Wireless & networks SettingsSetup Wizard Alcatel HelpDevice Display StorageSound Personal Battery managementLocation access ApplicationsLanguage & input Input languages Advanced settingsAndroid keyboard Auto-capitalizationSystem Backup and resetAccounts Date & timeScheduled power on & off AccessibilityDeveloper options Show surface updates Show GPU view updatesShow hardware layers updates Disable HW overlaysAbout phone Making the most of your PhoneONE Touch Center Fota Upgrade UpgradeMobile Upgrade Telephone warranty Accessories TroubleshootingInvalid SIM card Am unable to use the features described in the manualMy phone cannot connect to the Internet Unable to make outgoing callsHow to make your battery last longer Cannot access my voicemailPhone cannot be detected by others via Bluetooth Am unable to add a contact in my contactsSpecifications
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6040X, 6040D specifications

The Alcatel 6040D, also known as the Alcatel Idol 4, is a mid-range smartphone that stands out with its impressive features and stylish design. Launched as part of the Idol series, it appeals to users looking for a balance of performance and affordability.

The Alcatel 6040D sports a sleek 5.2-inch IPS LCD display with a resolution of 1080 x 1920 pixels. This full-HD screen provides vibrant colors and sharp details, enhancing the overall viewing experience whether watching videos, playing games, or browsing photos. The device also features a 2.5D curved glass, adding a touch of elegance to its design and ensuring comfortable handling.

Under the hood, the 6040D is powered by a Qualcomm Snapdragon 617 processor, which is complemented by 3GB of RAM. This configuration ensures smooth multitasking and efficient performance, whether running demanding apps or enjoying graphically intensive games. The onboard storage of 16GB can be expanded further up to 512GB via a microSD card, allowing users ample space for their files, apps, and multimedia content.

In terms of photography, the Alcatel 6040D comes equipped with a 13-megapixel rear camera, featuring phase detection autofocus and a dual-tone LED flash. This setup enables users to capture stunning images even in low-light conditions. Additionally, the front-facing 8-megapixel camera with a wide-angle lens is perfect for selfies and video calls, catering to the needs of social media enthusiasts.

One of the standout features of the Idol 4 is its dual front-facing speakers with Hi-Fi audio and Waves Audio enhancement, providing an immersive audio experience for music lovers and gamers alike. The device runs on Android 6.0 Marshmallow, offering a user-friendly interface and access to various apps and customization options.

Connectivity options on the Alcatel 6040D include 4G LTE support, Wi-Fi, Bluetooth 4.2, and GPS, ensuring users can stay connected wherever they go. The device is powered by a removable 2610mAh battery, providing decent battery life to get through a busy day.

In summary, the Alcatel 6040D is a capable mid-range smartphone that delivers a combination of solid performance, decent camera capabilities, and a stylish design, making it an attractive choice for budget-conscious consumers looking for quality in their mobile devices. Its features and technologies allow it to compete effectively in its segment, catering to a wide audience with varying needs.