Alcatel 4010D manual Sound quality of the calls is poor, Am unable to add a contact in my contacts

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The sound quality of the calls is poor

You can adjust the volume during a call by pressing the Volume key

Check the network strength

Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription includes this service

Make sure this feature does not require an Alcatel ONE TOUCH accessory

When I select a number from my contacts, the number cannot be dialed

Make sure that you have correctly recorded the number in your file

Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voice mail

Contact your network operator to check service availability

I cannot access my voice mail

Make sure your operator’s voice mail number is correctly entered in “My numbers

Try later if the network is busy

I am unable to send and receive MMS

Check your phone memory availability as it might be full

Contact your network operator to check service availability and check MMS parameters

Verify the server centre number or your MMS profile with your operator

The server centre may be swamped, try again later

SIM card PIN locked

Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my phone to my computer

Install Alcatel ONE TOUCH Android Manager first of all

Check that your USB driver is installed properly

Open the Notification panel to check if the Android Manager Agent has activated

Check that you have ticked the checkbox of USB debugging in

Settings\Applications\Development\USB debugging

Check that your computer meets the requirements for Alcatel ONE TOUCH Android Manager Installation

Make sure that you’re using the right cable from the box.

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I am unable to download new files

Make sure there is sufficient phone memory for your download

Select the micro-SD card as the location to store downloaded files

Check your subscription status with your operator

The phone cannot be detected by others via Bluetooth

Make sure that Bluetooth is turned on and your phone is visible to other users

Make sure that the two phones are within Bluetooth’s detection range

How to make your battery last longer

Make sure you follow the complete charge time (minimum 3 hours)

After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication

Switch on the backlight upon request

Extend the email auto-check interval for as long as possible

Update news and weather information on manual demand, or increase their auto-check interval

Exit background-running applications if they are not being used for a long time

Deactivate Bluetooth,Wi-Fi, or GPS when not in use

The phone becomes warm after prolonged calls,game playing, internet surfing or running other complex applications

This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

ALCATEL is a trademark of Alcatel-Lucent

and is used under license by TCT Mobile Limited.

© Copyright 2013 TCT Mobile Limited

All rights reserved

TCT Mobile Limited reserves

the right to alter material or technical specification without prior notice.

All "Signature" ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche).

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IP4464_4010X_4010D_QG_Eng_GB_13_130312.indd 39-40

2013-3-12 ￿￿ 4:27:37

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Contents Protect Your Hearing Keys and connectorsYour mobile Getting started Set-upPower on your phone Power off your phoneStatus bar Using the touchscreenHome screen Status icons Notification iconsVolume adjustment Search barLock/Unlock your screen Personalize your home screenUsing Onscreen Keyboard Text inputPhone call Text editingContacts Messaging Write messageSending a text message Sending a multimedia messageConnecting to the Internet Connecting to a computer via USBGetting connected BrowserData backup To turn on USB tethering or Portable Wi-Fi hotspotTouch Settings\Location\Use GPS satellites Touch Settings\Privacy\Back up my dataFactory data reset ApplicationsMaking the most Your phone ONE Touch ManagerSafety and use UpgradeOne Touch Upgrade Fota UpgradeBattery PrivacyEuropean Union countries Non European Union jurisdictionsOne touch 4010X/4010D Bluetooth QD ID B020261 ChargersRadio Waves Body-worn SARRegulatory information 4010XDisclaimer General informationProtection against theft Warranty Troubleshooting Am unable to use the features described in the manual Cannot access my voice mailSettings\Applications\Development\USB debugging Phone cannot be detected by others via Bluetooth