Alcatel 800A specs

The caller’s name does not appear when a call is received

•Check that you have subscribed to this service with your operator

•Your caller has concealed his/her number

The sound quality of the calls is not optimal

•	You can adjust the volume during a call by pressing the	key
•	Check the radio reception icon level

I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service

•Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not dialed

•Make sure that you have correctly recorded the number in your file

•Make sure that you have selected the country prefix when calling a foreign country

I am unable to create a file in my directory

•Make sure that your SIM card directory is not full; delete some files or save the files in the phone’s directory (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in “My numbers”

•Try later if the network is busy

I am unable to send and receive messages MMS,Vox MMS

•Check your phone’s memory available as it might be full

•Contact your network operator to check service availability and check MMS parameters (see page 32)

•Verify the server center number or your MMS profile with your operator

•The server center may be busy; try again later

The icon is displayed on my standby screen

•You have saved too many short messages on your SIM card; delete some of them or archive them in the phone’s memory.

“No service” is displayed

•You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

•Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my telephone to my computer

•Be sure you have properly installed Alcatel’s PC Suite (CD included)

•Use “Install the connection” and perform the installation

•Check that your computer meets the requirements for Alcatel’s PC Suite installation

I am unable to download new files

•Check for free space

•Delete some files

•Select the MicroSD Card to store the files you downloaded

•Check your subscription status with your operator

The phone can’t be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your cellphone is visible to other users (see page 63)

My cellphone is dead, can’t power on

•Make sure your battery is not completely drained or damaged.

•Remove your battery, remove your SIM card then power it on again.

•Hold down # + power on/off key at same time to reset it.

ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.

How to make your battery last longer

•Be sure to fully charge your battery for a minimum of 3 hours.

•After a partial charge, the battery level indicator may not be exact.Wait at least 20 minutes after removing the charger to obtain an exact indication

•Switch on the backlight upon request.

•Extend email auto-check interval as long as possible.

•Update news, weather info. upon demand manually or set its auto-check interval longer.

•Exit Java background-running applications if they are not being used for a long time.

•Deactivate Bluethooth when not in use.

IP2608_800A_UM_ENG_USA_01_10051083-84 83-84	2010-5-10 13:56:33