Alcatel 918D manual 154

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Unable to receive incoming calls

Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network)

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not forwarded incoming calls

Make sure that you have not barred certain calls

Make sure that your phone is not in flight mode

The caller’s name/number does not appear when a call is received

Check that you have subscribed to this service with your operator

Your caller has concealed his/her name or number

I cannot find my contacts

Make sure your SIM card is not broken

Make sure your SIM card is inserted properly

Import all contacts stored in SIM card to phone

The sound quality of the calls is poor

You can adjust the volume during a call by pressing the Volume key

Check the network strength

Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription includes this service

Make sure this feature does not require an Alcatel accessory

When I select a number from my contacts, the number cannot be dialed

Make sure that you have correctly recorded the number in your file

Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my contacts

Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

Contact your network operator to check service availability

I cannot access my voicemail

Make sure your operator’s voicemail number is correctly entered in “My numbers

Try later if the network is busy

I am unable to send and receive MMS

Check your phone memory availability as it might be full

Contact your network operator to check service availability and check MMS parameters (see Page 51)

Verify the server centre number or your MMS profile with your operator

The server centre may be swamped, try again later

SIM card PIN locked

Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my phone to my computer

Install Alcatel Android Manager first of all

Check that your USB driver is installed properly

Open the Notification panel to check if the Android Manager Agent has activated

Check that you have ticked the checkbox of USB debugging in Settings\

Applications\Development\USB debugging

Check that your computer meets the requirements for Alcatel Android Manager Installation

Make sure that you’re using the right cable from the box.

I am unable to download new files

Make sure there is sufficient phone memory for your download

Select the microSD card as the location to store downloaded files

Check your subscription status with your operator

The phone cannot be detected by others via Bluetooth

Make sure that Bluetooth is turned on and your phone is visible to other users (see Page 81)

Make sure that the two phones are within Bluetooth’s detection range

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Contents Page Table of Contents Safety and use Privacy Radio Waves General information Protection against theftDisclaimer Keys and connectors Your mobileGetting started Set-upInstalling and removing the microSD card Installing or removing the batteryCharging the battery Set up your phone for the first time Power on your phonePower off your phone Touch Finish setupUsing the touchscreen Home screenStatus bar Status icons Notification iconsNotification panel Search barLock/Unlock your screen Search by textPersonalize your home screen Volume adjustment Application tabText editing Using Onscreen KeyboardText input Android keyboardPlacing a call Phone call, Call log ContactsPhone Answering or rejecting a callManaging multiple voice calls Calling your voicemailDuring a voice call Swap callsDuring a video call Conference callsCall log ContactsConsult your Contacts Adding a contact Editing your contacts Communicating with your contactsJoining/Separating contacts Contacts importing, exporting and sharingDisplaying contacts AccountsGoogle Messaging, Gmail Email, Google Talk Google MessagingWrite message Attach options Pictures Sending a text messageSending a multimedia message AttachmentAdjust message settings Manage messagesGmail/Email GmailReply To receive and read your emailsTo reply or forward emails Reply allGmail settings General settings SignatureGeneral preferences To add a new friend Google TalkChatting with your friends To close a chatSettings To manage your friendsGoogle Calendar & Clock Calculator & News Weather Google CalendarTo set an alarm To adjust alarm settingsCalculator To adjust settings News & WeatherTo get details about weather and the news Connecting to the Internet Getting connectedGPRS/EDGE/3G Wi-Fi Browser Viewing web pagesTo copy text on a web To open new window/switch between windowsTo find text on a web Other optionsManage links, history Manage downloadsManage bookmarks Security settings Content settings Text sizePrivacy settings Passwords websitesConnecting to Bluetooth devices To connect/disconnect your phone to/from the computer Connecting to a computer via USBTouch Settings\SD card & phone storage To safely remove the microSD card from your phoneConnecting to virtual private networks Sharing your phones mobile data connectionConfiguring Internet SIP calling Locate the item you want to download and install To configure your phone to receive Internet callsAndroid Market To open the application you have downloaded Download and installTo download & install To buy an applicationManage your downloads Settings in framing mode Multimedia applicationsCamera Gallery To view a picture/play a video Working with picturesBatch operation YouTube MusicWatch videos Playing music Using Party shuffleUsing Sound effects Working with playlistsSearch for a location Google MapsGet My Location Choose a data source to decide My LocationGet driving, public transport or walking directions How to star or unstar a locationStar a location View a list of starred itemsArrangement of Layers To clear the map How to invite friends to share their locationsTo open Street View for a location To join LatitudeTo connect with your friends To control what you shareSound Recorder OthersFile Manager FM RadioTraffic Manager Battery SaverSetup Wizard Alcatel HelpSettings Wireless & networksSIM management Tethering & portable hotspot BluetoothVPN settings Mobile networksVoice call Call settingsOther settings Video callAudio profiles GeneralDisplay LocationSecurity PasswordsDevice administration Screen unlockApplications Credential storageGeneral sync settings Accounts & syncDevelopment Manage accounts PrivacySD card & phone storage SD cardSelect language Language & keyboardInternal storage User dictionarySelect input method Voice recognizer settings Text-to-speech settingsVoice input & output Date & time AccessibilitySchedule power on/off About phoneMaking the most of your Phone Android ManagerTelephone warranty One Touch UpgradeAccessories Troubleshooting Carry out the following checks154 Specifications Audio supported BatterySpecial Features Formats