Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the OPERATION indicator on the indoor unit is on;

if necessary press (On/Off) on the remote control.

◆Check whether the TIMER( ) indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see page 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (seven metres/ yards or less).

No beep is heard when you press	◆ Check that you are pointing the remote control at the infrared sensor
(On/Off) on the remote control	in the middle of the indoor unit.

◆Replace the remote control batteries if necessary.

The air conditioner does not cool	◆ Check that the correct operating mode has been selected (	,	,
or heat	).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 21 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed downwards, use the remote control to direct it upwards.

The fan speed does not change		◆ Check that the operating mode is set to		,	or	; in the
when you press the	button	mode, the fan speed changes automatically and in the					mode,
		it is set to AUTO.

The air flow direction does not		◆ Check that the air conditioner has been switched on; if necessary,
change when you press the		press	(On/Off) on the remote control.
button

The timer is not correctly triggered		◆ Check that you have set the clock to the right time; see page 8.

◆Check that the timer has been programmed correctly; see page 16.

Odours are permeated in the room ◆ Air the room. during air conditioning

E-22

AQV12F2VE/D, AQV09F2VE/D specifications

Samsung AQV12F2VE/D and AQV09F2VE/D are part of Samsung’s innovative air conditioning lineup designed for efficient cooling and heating solutions. Both models boast advanced technology and features that make them suitable for various residential and commercial environments.

One of the standout features of the Samsung AQV12F2VE/D and AQV09F2VE/D is their energy efficiency. These models are equipped with inverter technology, which allows for precise temperature control and reduced energy consumption. By adjusting the compressor speed based on the cooling or heating needs, they consume less power compared to traditional systems. This efficiency not only lowers energy bills but also helps to reduce environmental impact, making them an eco-friendly choice.

Another important aspect of these models is the use of digital inverter compressors. Unlike conventional compressors that switch on and off frequently, the digital inverter operates at varying speeds. This technology leads to quieter performance and enhanced durability, extending the lifespan of the air conditioning unit.

The Samsung AQV12F2VE/D and AQV09F2VE/D also come with a range of user-friendly features. The smart Wi-Fi capability allows users to control the units remotely via a smartphone app. This means you can adjust the temperature, set schedules, or even switch the system on or off from anywhere, ensuring comfort upon arrival at home or work.

Moreover, the air conditioning units are designed with a focus on air quality. They feature advanced filtration systems that help to eliminate dust, allergens, and harmful bacteria from the air. This is particularly beneficial for individuals with respiratory conditions or allergies, as it provides a healthier indoor environment.

In terms of design, both models sport a sleek and modern appearance that can blend seamlessly with various interior styles. The compact size makes installation easier, and the quiet operation ensures minimal disruption while in use.

Overall, the Samsung AQV12F2VE/D and AQV09F2VE/D air conditioning units stand out for their energy efficiency, smart technology, advanced air purification, and modern design. These features make them suitable for anyone looking for a reliable and effective cooling and heating solution for their space. Whether for a small room or a larger area, these models are built to provide optimal comfort year-round.