Product Warranty and Return Information

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on FR/FT/FS Series fiber optic products and TW3000 Series unshielded twisted pair transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/ DF8 Series fixed dome products.

•Two years on Spectra III™, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video products.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continu- ous motion applications (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of mis- use, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or conse- quential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800)þ289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explana- tion with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization num- ber (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:

If the goods are to be sent by a COURIER SERVICE, send the goods to:

Pelco

3500 Pelco Way

Clovis, CA 93612-5699 USA

If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:

Pelco c/o Expeditors 473 Eccles Avenue

South San Francisco, CA 94080 USA Phone: 650-737-1700

Fax: 650-737-0933

REVISION HISTORY

Manual #	Date	Comments
C3416M	8/06	Original version.
C3416M-A	9/06	Corrected illustration 5. Corrected location of DIP switches in step 7.
C3416M-B	11/06	Inserted compatibility table. Added serial port settings to Table E.

Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco. Endura, ExSite, and Spectra III are trademarks of Pelco.

DLP is a registered trademark of Texas Instruments, Inc.

IV SE SERIES specifications

The Pelco IV SE Series represents a significant advancement in surveillance camera technology, designed to meet the diverse needs of modern security systems. This series is renowned for its reliability, high-quality imaging, and innovative features, making it a preferred choice for both small and large-scale applications.

One of the standout features of the Pelco IV SE Series is its exceptional video resolution. Equipped with high-definition sensors, these cameras deliver crystal-clear images, ensuring detailed monitoring and analysis. The series supports multiple resolutions, allowing users to choose the best fit for their specific environment, whether it be for capturing fine details in a retail setting or monitoring expansive outdoor areas.

The Pelco IV SE Series employs advanced video analytics capabilities, including motion detection and line crossing alerts. These intelligent features not only enhance security effectiveness but also reduce the chances of false alarms by precisely identifying relevant activity. As a result, security personnel can focus their attention on genuine threats while minimizing unnecessary distractions.

An important characteristic of this series is its rugged design, which meets stringent environmental standards. With IP66 and IK10 ratings, the cameras are resistant to harsh weather conditions and vandalism. This durability ensures that the cameras remain operational even in challenging environments, providing uninterrupted surveillance for both indoor and outdoor applications.

The integration capabilities of the Pelco IV SE Series allow for seamless connection with existing security systems and third-party software. Support for various communication protocols facilitates easy integration with other devices such as alarms and access control systems, thus enhancing overall security infrastructure.

Ease of installation is another advantage of the Pelco IV SE Series. Featuring flexible mounting options and user-friendly design, these cameras can be quickly deployed in various settings, saving installation time and labor costs. Additionally, their remote configuration and management capabilities simplify ongoing maintenance and adjustments.

Energy efficiency is also a key consideration in the design of the Pelco IV SE Series, with features that reduce power consumption without compromising performance. This not only contributes to sustainability efforts but also lowers operational costs.

Overall, the Pelco IV SE Series combines cutting-edge technology with robust design and intelligent features. Its high-definition imaging, advanced analytics, environmental resilience, integration capabilities, and ease of use make it a comprehensive solution for contemporary surveillance needs, ensuring safety and security across a wide range of applications.