Warranty and Return Information

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below:

•Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600 Series); two years on all other cameras.

•Three years on Genex® Series (multiplexers, server, and keyboard).

•Two years on all standard motorized or fixed focal length lenses.

•Two years on Legacy®, Camclosure™ Camera Systems, CM6700/CM6800/CM8500/CM9500/ CM9740/CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.

•Two years on Spectra®, Esprit™, and PS20 Scanners, including when used in continuous motion applications.

•Two years on Esprit™ and WW5700 series window wiper (excluding wiper blades).

•Eighteen months on DX Series digital video recorders.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners or preset lenses used in continuous motion applica- tions (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289- 9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:

Intermediate Consignee	Ultimate Consignee
American Overseas Air Freight	Pelco
320 Beach Road	3500 Pelco Way
Burlingame, CA 94010	Clovis, CA 93612-5699
USA	USA

REVISION HISTORY

Manual #	Date	Comments
C697M	4/02	Original version.
C697M-A	7/02	Manual revised because of a change to the DX2000DA9T adapter and inclusion of a “Y” cable.
® Pelco, the Pelco logo, Spectra, Genex, Legacy, and Coaxitron are registered trademarks of Pelco.			© Copyright 2002, Pelco.
™ Esprit and Camclosure are trademarks of Pelco.			All rights reserved.

C697M-A (7/02)

DX2000DA25T, DX2000DA9T specifications

The Pelco DX2000DA9T and DX2000DA25T are advanced digital video recorders designed for efficient security monitoring and video management in various applications. These devices stand out in Pelco's product line due to their robust feature set, making them suitable for a range of environments from small businesses to larger enterprises.

One of the primary characteristics of the DX2000 series is its ability to support multiple camera inputs. The DX2000DA9T model accommodates up to nine cameras, while the DX2000DA25T expands this capability to twenty-five cameras. This flexibility allows users to create a comprehensive surveillance system tailored to their specific needs. The devices also support a variety of camera types, including analog and IP cameras, enabling integration into existing systems with ease.

Both models are equipped with high-resolution recording capabilities, ensuring that the captured footage is clear and detailed. The DX2000DA9T supports recording resolutions up to D1, while the DX2000DA25T can accommodate higher resolutions, making them ideal for monitoring critical areas where image clarity is paramount. The devices utilize advanced video compression technologies, such as H.264, to optimize storage without compromising quality. This means users can store more footage on the same amount of disk space, allowing for longer retention times.

Another notable feature is the intuitive user interface, which simplifies the process of navigating through recorded video footage. The devices come with built-in search and playback functions, enabling operators to quickly find specific events or time frames.

Furthermore, remote access is seamless with the DX2000 series. Users can connect to their DVRs over a network, allowing them to view live feeds and review recorded footage from anywhere using a computer or mobile device. This feature enhances the overall security management experience, providing peace of mind to users who can monitor their premises in real time.

In terms of storage, both devices are equipped with internal hard drives, which can be expanded depending on the user's requirements. This scalability ensures that as needs grow, the systems can adapt accordingly.

Overall, the Pelco DX2000DA9T and DX2000DA25T models offer reliable performance, high-quality video recording, and user-friendly features that cater to a wide array of security needs, making them valuable assets for effective surveillance solutions.