Plantronics 70N warranty Troubleshooting Subscription, System Reset, Battery Replacement

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TROUBLESHOOTING

SUBSCRIPTION

Problem

Sound in handset is distorted/hear echo in handset.

I can hear too much background conversation, noise or sidetone.

Solution

Reduce speaking volume by changing the speaking volume major adjust switch setting. See page 16.

Point microphone towards your chin.

Listening volume too high on phone. If your phone has a handset volume control, lower this until the distortion disappears.

If the distortion is still present, lower the listening volume adjust button on the headset. If the distortion persists, select another listening volume major adjust switch setting. See page 15.

Base is too close to computer or phone. See page 9 for proper positioning.

System needs to be reset. Perform system reset as described on page 21.

Speaking volume is too high. Lower the speaking volume by adjusting the speaking volume minor adjust buttons on the base. If the volume is still too high, select another speaking volume major adjust setting. See page 16.

The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement headset with the base unit, then the units must be re-subscribed. To do so, please follow the instructions on page 11 for Multi-Shift Pairing.

SYSTEM RESET

To recover from some fault conditions (refer to the Troubleshooting Section), you may need to perform a system reset. To perform the system reset, follow this procedure:

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People I talk to can hear a

• Move the CS70N base further away from your phone.

buzz in the background.

• AC charger is plugged into a power strip. Plug the AC charger

 

into the wall directly.

 

• Picking up another radio frequency. Call the Plantronics

 

Technical Assistance Center for an RF filter.

Battery talk time performance Battery is going bad. Replace the battery with a new battery is significantly degraded even pack. See page 21.

after a full recharge.

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The call is dropped. (Talk indicator on the headset and base will not be illuminated.)

I hear static that does not allow me to communicate.

I hear beeps in the headset.

Headset lost subscription. Try to reset the system. See page

21. If this does not work, try the resubscription procedure

on page 11.

• Link to headset is lost. Try to reestablish a link by pressing

the headset talk button.

• Unplug the AC charger from the base for 5 seconds, then

plug back in.

• Reset the whole system as described on page 21.

• One beep every 10 seconds is caused by a low battery

warning. Recharge battery by returning it to the base charge

cradle for one to three hours until charge light stays lit or

quits blinking.

• Two beeps is an out of range warning. Move closer to the base.

• Three rapid beeps every 30 seconds indicates your mute is

1.Simultaneously press the call control button and both the "+" and "" volume buttons for 5 seconds. When the talk indicator light on the headset blinks, release all buttons.

2.Press the call control button again. The talk indicator light will again blink briefly to indicate the headset is back to normal operation mode.

3.Disconnect the AC charger from the AC charging jack for 5 seconds.

4.Reconnect.

The system reset operation is complete.

Handset lifter is installed but does not lift handset.

My handset lifter operates every time I remove or replace my headset in the base unit.

on. Press the mute button once to turn mute off.

• When an optional lifter is connected, three repetitive beeps

indicate a call is coming into the headset. Press the call

control button on the headset to answer the call.

Be sure the handset lifter power cord is firmly pushed into

the handset lifter jack on the base.

IntelliStand is enabled. To disable the handset lifter, move

the IntelliStand switch to position .

BATTERY REPLACEMENT

The custom battery supplied should last 2– 3 years. When talk time decreases significantly, you should replace the battery. Call Plantronics at (800) 544-4660 ext. 5538 for information on sending back to factory to install new battery.

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Contents Plantronics Inc WarrantyMaintenance Technical SupportRegister Your Product Online Package Contents Welcome Table of ContentsHeadset FeaturesBase Top View Base Bottom ViewComplete SetupSeB Bo ttom View Minimum recommended separation distance is shown above SETUP-HANDSET Lifter OptionalCharging Positioning MULTI-SHIFT Pairing Adjusting FITWith Handset lifter Optional MAKING/ANSWERING/ENDING CallsWithout Handset lifter Checking Compatibility Listening VolumeMinor Adjust Major Adjust Adjustments Large incremental adjustmentsSetHe Mute Speaking Volume Headset ControlsMinor Adjust Major Adjust Feature Action ToneAction Light Base Indicator Lights TroubleshootingProblem SolutionBattery Replacement Troubleshooting SubscriptionSystem Reset Regulatory Notices Additional Parts If required

70N specifications

The Plantronics 70N, also known as the Poly (formerly Plantronics and Polycom) Voyager 7200 UC Series, is a high-performance Bluetooth headset that is designed specifically for professionals who demand quality in their audio communication. This sleek and modern headset embodies a range of features and technologies that ensure an exceptional user experience, especially in busy professional environments.

One of the standout features of the Plantronics 70N is its advanced noise-canceling technology. Equipped with multiple microphones strategically placed to capture and filter out background noise, this headset allows users to focus on their conversations without the distraction of ambient sounds. This is particularly beneficial in open office settings or during travel, where noise can be prevalent.

Comfort is another key characteristic of the Plantronics 70N. It offers an ergonomic design with plush ear cushions and an adjustable headband, ensuring that it remains comfortable even during prolonged use. Lightweight materials contribute to its overall comfort, making it suitable for long conference calls or virtual meetings.

In terms of connectivity, the Plantronics 70N utilizes Bluetooth technology, providing seamless pairing with various devices, including smartphones, tablets, and laptops. With a range of up to 98 feet, users can move freely without being tethered to their devices. Additionally, the headset supports Bluetooth multipoint, enabling users to connect to two devices simultaneously, which is ideal for those who juggle between work and personal calls.

Another significant feature of the Plantronics 70N is its impressive battery life. The headset offers up to 13 hours of talk time on a single charge, ensuring that it can last through long workdays without needing frequent recharges. The device also comes with a portable charging case, further enhancing its convenience for on-the-go professionals.

Furthermore, the Plantronics 70N includes smart sensors that detect when the headset is being worn and automatically answer calls, a practical feature for busy professionals. The intuitive controls allow users to manage calls, adjust volume, and switch between devices with ease.

In summary, the Plantronics 70N is a robust headset that pairs advanced audio technologies with user-friendly features and an emphasis on comfort and mobility. Its noise-canceling capabilities, ergonomic design, long battery life, and smart functionality make it an excellent choice for professionals seeking reliable communication solutions in today's fast-paced work environment.