Troubleshooting Guide

NOTE: Pictures are representative and may not

TROUBLESHOOTING

exactly depict the flush valve.

IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK

SLOWLY, repeat Step 13.

IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF

NON-USE,it is a signal you are wasting water because:

• The end of the refill tube is inserted into overflow pipe, below

LIFT ARM

water level in tank. Attach refill tube to overflow pipe using "S"

FIRST

clip provided.

• The flush valve is leaking because it's worn, dirty or misaligned

with tank ball or flapper (replace with a new flapper).

IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL

OF TANK WATER IS SLOW after valve has been in use for

some time, Fluidmaster Model 242 Replacement Seal may be

needed.

IMPORTANT: Always

• While holding a

• Replace TOP by engaging lugs

Go to our website at www.fluidmaster.com for more

clear sand and rust from

container over the

and rotating 1/8 turn clockwise.

solutions to toilet problems.

system.

uncapped VALVE to

MAKE CERTAIN TIP IS

For troubleshooting information please contact:

• Make sure water supply is off.

prevent splashing, turn

TURNED TO THE LOCKED

Remove valve TOP by lifting arm

POSITION. VALVE MAY NOT

water supply on and off

and rotating top and arm 1/8 turn

TURN ON IF TOP IS NOT

a few times. Leave

counterclockwise, pressing down

FULLY TURNED TO THE

30800 Rancho Viejo Road

water supply off.

slightly on cap.

LOCKED POSITION.

San Juan Capistrano, CA 92675

GUARANTEE: This Fluidmaster product is guaranteed to be free from defective materials and workmanship for a period of

(949) 728-2000 (800) 631-2011

one year. Units returned to Fluidmaster will be replaced without charge.

www.fluidmaster.com

Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster shall not be responsible or liable for any damages caused by products used with Fluidmaster valves that were not manufactured by Fluidmaster, Inc.

® Registered trademark of Fluidmaster, Inc.

	TROUBLESHOOTING GUIDE
PROBLEM	POSSIBLE CAUSE	CORRECTIVE ACTION
Does not flush	a. Water supply valve closed.	a. Open valve and allow water to fill tank.
	b. Supply line blocked.	b. Shut off water supply, disconnect supply line, and inspect
		all gaskets and washers. Reassemble. Also, see Fluidmaster
		maintenance (see step 13).
	c. Flush valve chain too loose or disconnected.	c. Readjust chain length as required.
	d. Sand or debris lodged in water control.	d. Shut off water supply. Remove cap and clean per Step 13.

Poor or sluggish flush	a. Bowl water level too low.	a. Check that refill tube is connected to water control and
		inserted into tank overflow without being kinked or damaged.
	b. Supply valve partly closed.	b. Open supply valve fully. Be sure that proper supply tube size is used.
	c. Partially clogged trapway and/or drain pipe and/or vent.	c. Remove obstruction. Consult a plumber if necessary.
	d. Supply pressure too low.	d. Normal supply pressure must be at least 20 psi.

Toilet leaks	a. Poor supply line connection.	a. Review Step 9 of installation procedure.
	b. Poor bowl to tank/floor connection.	b. Review Step 4 through 7 of installation procedure.

Toilet does not shut off	a. Flush valve chain too tight, holding flush valve open.	a. Readjust chain length as needed. Review step 10.
	b. Flush valve seat and/or flapper worn or deformed.	b. Replace flapper/flush valve assembly, as needed.
	c. Sand or debris lodged in water control.	c. Shut off water supply. Remove cap and clean per Step 13.

AS AMERICA, INC. ONE YEAR LIMITED WARRANTY

If inspection of this AS America, Inc. (”American Standard”) plumbing product, within one year after its initial purchase, confirms that it is defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for a similar model.

This limited warranty applies only to the original purchaser and installation of these products. In the event of a limited warranty claim, proof of purchase will be required—save sales receipt.

This limited warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building or plumbing contractor to insure local code compliance before installation.

This limited warranty is void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damages; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American Standard.

American Standard's option to repair or exchange the product under this limited warranty does not cover any labor or other costs of removal or installation. IN NO EVENT WILL AMERICAN STANDARD BE LIABLE FOR THE COST OF REPAIR OR REPLACEMENT OF ANY INSTALLATION MATERIALS, INCLUDING BUT NOT LIMITED TO TILES, MARBLE ETC. American Standard will not be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this limited warranty. This limited warranty does not cover any liability for consequential or incidental damages, all of which are hereby expressly disclaimed, or the extension beyond the duration of this limited warranty of any implied limited warranties, including those of merchantability or fitness for an intended purpose. (Some states or provinces do not allow the exclusion or limitation of implied limited warranties, so this exclusion may not apply to you.)

This limited warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this limited warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:

In the United States:

American Standard Inc.

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty information

may also be obtained by calling the following toll free number: (800) 442-1902 www.americanstandard-us.com

In Canada:	In Mexico:
American Standard	Customer Service Manager
2480 Stanfield Rd.	Ideal Standard, S.A. de C.V.
Mississauga, Ontario	Via Morelos #330
Canada L4Y 1S2	Col. Santa Clara
Toll Free: (800) 387-0369	Ecatepec 55540 Edo. Mexico
www.americanstandard.ca	www.americanstandard.com.mx

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7301152-100 Rev. F

3510, 2485, 2487, 2453 specifications

American Standard has long been a name synonymous with quality and innovation in the bathroom product industry. Their range of toilets and bathroom fixtures is designed not only for comfort but also for efficiency and style. Among their popular offerings, the models 2487, 2485, 3510, and 2453 are standout choices that exemplify the brand's commitment to high-performance and aesthetic appeal.

The American Standard 2487 toilet is designed with the modern consumer in mind. Its sleek, elongated bowl provides added comfort and a spacious feel, making it a popular choice for residential and commercial installations alike. Equipped with American Standard’s proprietary Siphon Jet technology, this model features a powerful flush that ensures a thorough clearing of waste with minimal water consumption, contributing to water conservation efforts.

Moving on to the 2485 model, this toilet stands out with its unique EverClean surface, which inhibits the growth of stain and odor-causing bacteria. This feature not only keeps the toilet cleaner for longer but also minimizes maintenance efforts. The 2485 also boasts a comfortable height design, ensuring easy accessibility for users of all ages.

The American Standard 3510 toilet takes performance a step further with its innovative flushing system that maximizes bulk waste removal while minimizing water use. This dual-flush option allows users to choose between a full flush and a reduced flush, offering customizable water usage based on the need—an essential feature in promoting sustainability in today’s ecological landscape.

Lastly, the 2453 model combines elegance with functionality. With its clean lines and modern design, it fits seamlessly into various bathroom styles. The 2453 toilet incorporates a water-efficient flush, using only 1.28 gallons per flush, without compromising on performance. Its quiet operation makes it an appealing addition to any household, especially in shared spaces.

American Standard’s commitment to quality is evident in these models, which not only meet rigorous performance standards but also ensure a high level of user satisfaction. Whether it’s the durability offered by the EverClean surface, the efficient flushing technology, or the ergonomic design, these toilets represent a thoughtful balance of form and function, enhancing the overall bathroom experience for every user.