4 Other, Frequently asked questions, 9300e series

9300e series

FAQ

Section 3

3.4: Other

Jabra GN9330e

Frequently asked questions

QWill the headset only work with an office phone or can I use it with a mobile phone too?

AFor use with mobile phones, the Jabra product range comprises numerous offerings which not only work with an office phone but also works seamlessly with a Bluetooth® mobile phone. Please visit www.jabra.com

The GN9350e has been designed to work with traditional office phones and via a fully integrated USB connection also for computer-based telephony such as VoIP softphones and broadband calling. This makes the GN9350e wireless headset a future-proof solution.

QCan I change wearing styles?

AIt is very easy to change the wearing style of the headset. You can choose between an over-the-ear, over-the-head and behind-the-neck wearing style. Please consult the Guide at www.jabra.com for additional functions and accessories.

QWhat is the reason for a difference in the talk time when using telephony mode and USB mode?

AUsing the GN9300e series in USB mode automatically enables the units to operate in wideband 6.8 kHz bandwidth. This results in higher power consumption, and hence a shorter talk time per full battery charge.

QWhat happens if I forget to place the headset in its base?

AThe GN9300e series headset will automatically power down, and it can remain on “stand-by” for up to 43 hours.

QI normally turn off the main power at the end of my working day. How does this affect the stand-by time of the headset?

AThe headset switches to “sleep mode” for up to 120 hours and will still be “active” next day.

QHow long is the warranty?

AGN9350e, GN9330e USB and GN9330e are covered by a two- year warranty (one-year warranty for the US & Canada). Quality issues within this period will be resolved at no charge to the customer, provided the product has been used for the purpose for which it was intended and has not been subject to abuse.

QWhat is the procedure if the headset is malfunctioning or damaged?

AContact your local headset supplier for more information.

QIs the packaging “environmentally friendly”?

AAll packaging supplied is “environmentally friendly” and can be recycled.

QDoes the product comply with the new EU WEEE directive?

AThe EU WEEE 2002/96/EC (Waste Electrical and Electronic Equipment) directive requires companies selling electric or electronic devices in the EU to mark new products with a durable marking or label to indicate separate collection of the device at the end of its useful life. Companies must also

be prepared to take back and recycle these products. The GN9300e series comply with this EU WEEE directive.

QIs the GN9350e/GN9330e USB/GN9330e RoHS compliant?

AThe RoHS 2002/95/EC (Restriction of Hazardous Substances) directive prohibits the use of lead, cadmium, hexavalent chrome, mercury and flame retardant PBB and PBDE in electric/electronic equipment. This has been taken into account both in use of materials, components and in the production process of the GN9300e series, which therefore complies with this directive.

QWhat is DECT?

ADECT stands for Digital Enhanced Cordless Telecommunication and is a common standard for cordless telephony, messaging and data transmission. It is a radio technology suited for voice, data and networking applications in residential, corporate and public environments, and with range requirements up to a few hundred meters.