Kohler K-3402-EB, K-3385-EB, K-3378-EB manual Symptoms Probable Cause Corrective Action

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TROUBLESHOOTING GUIDE FOR RIALTO, SAN RAPHAEL, PILLOW TALK AND CABERNET

SYMPTOMS

PROBABLE CAUSE

CORRECTIVE ACTION

 

 

 

Poor flush.

A. Low tank water level.

A. Check water level in tank, ad￿

 

 

 

 

 

 

just per start￿up instructions.

 

B. Supply stop not fully open.

B. Fully open supply stop.

 

 

 

 

 

 

 

 

 

C. Low bowl water level.

C. Adjust per

start￿up instruc￿

 

D. Water pressure below 30 psi.

tions.

 

 

 

 

D. Increase running water pres￿

 

 

 

 

 

 

 

 

 

 

 

 

sure.

 

 

 

 

 

 

Poor rim wash.

A. Same as A, B, C, D for poor flush.

A. Same as A, B, C, D for poor

 

 

 

 

 

 

flush.

 

 

 

 

 

 

 

Toilet does not shut off

A. Defective flush ball.

A. Replace flush ball.

 

but water is not flowing

B. Defective or dirty flush valve gas￿

B. Clean

or replace flush

valve

into the overflow.

ket.

 

 

 

 

gasket .

 

 

 

 

 

 

 

 

 

 

C. Leaky float valve seat.

C. Replace seat washer.

 

 

 

 

 

 

Toilet does not shut off

A. High

water

level in

A. Adjust water level. (See start￿

and water is flowing into

tank.

 

 

 

 

up instructions.)

 

the flush valve overflow.

 

 

 

 

 

B. Leaky float ball.

 

B. Replace float ball.

 

 

 

 

 

 

 

Bowl seal does not re￿

A. Seal screw needs adjusting.

A. Adjust seal screw per start￿up in￿

cover.

 

 

 

 

 

structions.

 

 

 

 

 

 

 

 

NOTE: May be caused by tem￿

 

 

 

 

 

 

porary reduced water pres￿

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

sure.

 

 

 

Toilet leaves an odor.

A. Toilet is dirty.

 

 

A. Clean rim holes, bowl, and trap￿

 

 

 

 

 

 

way

with

disinfecting

bowl

 

 

 

 

 

 

cleaner.

 

 

 

B. Crack in bowl allows sewer gas

B. Replace toilet.

 

 

into the room.

 

 

 

 

 

 

 

 

 

Toilet overflows.

A. Toilet is clogged.

 

A. Use plunger to unclog toilet.

 

 

 

 

Excessive noise.

A. High

pressure/high flow

A. Partially close supply stop.

 

rate.

screw

not

correctly ad￿

B. Check water seal, readjust per

 

B. Seal

 

justed.

 

 

 

start￿up instructions.

 

 

C. Plunger

needs

lubrica￿

C. Lubricate plunger with silicone

 

tion.

 

 

 

 

lube.

 

 

 

 

D. Plunger

needs

replac￿

D. Replace

 

 

 

ing.

 

 

 

 

plunger.

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Theory of Operation IntroductionFig. #4 Kohler LOW Profile Onepiece Toilet Features Roughingin and Installation ConsiderationsReplacing the TWIST-LOCK Flush Valve Startup and Operation for Rochelle & Palarre ToiletsIntroduction Rochelle/Palarre Tank Fitting Before YOU Begin AdjustmentsServicing the French Curve Toilet Seat NEW STYLE, K-4653 HOW to Service the Rochelle and Palarre ToiletsReplacing the Plunger and Seat Assembly on Existing Valve Installation of NEW Flush ValveFig. #18 Servicing the French Curve Toilet Seat OLD StyleServicing the Palarre Toilet Seat Lustra Seat Removal Pillow Talk Seat ReplacementGeneral Toilet Troubleshooting ALL Models Page Symptoms Probable Cause Corrective Action Troubleshooting Guide for Rochelle and Palarre

K-3402-EB, K-3378-EB, K-3385-EB specifications

Kohler, a brand synonymous with quality and innovation in bathroom fixtures, offers a range of stylish and high-performance toilets, including the popular K-3385-EB, K-3378-EB, and K-3402-EB models. Each of these toilets combines modern design with advanced technologies to provide exceptional performance and comfort.

The Kohler K-3385-EB, also known as the “Highline,” features a classic two-piece design that integrates seamlessly into any bathroom decor. One of its standout attributes is the Chair Height design, which offers a comfortable seat height that makes it ideal for users of all ages. The toilet is also equipped with Kohler's AquaPiston flushing technology, enabling a powerful flushing action with just a single flush. This technology enhances the toilet's performance while ensuring efficient water usage.

Next, the K-3378-EB, or the “Comfort Height” toilet, follows a similar aesthetic as the K-3385-EB but is designed with additional ergonomic benefits. The Comfort Height feature brings the seat to a higher level, promoting ease of use, especially for individuals with mobility issues. This model also utilizes the AquaPiston flush system, which provides a versatile and effective flush while consuming only 1.28 gallons per flush. The K-3378-EB is not only practical but also eco-friendly, making it an excellent choice for environmentally conscious consumers.

Lastly, the Kohler K-3402-EB introduces a sleek, modern silhouette, perfect for contemporary bathrooms. This model sports an elongated bowl design that enhances user comfort and is complemented with the innovative DuraCeramic finish, which ensures durability and ease of cleaning. Like its counterparts, the K-3402-EB also employs AquaPiston technology to optimize flushing performance. It combines style, comfort, and advanced flushing capabilities, making it a superb choice for those seeking a blend of aesthetics and functionality.

In summary, the Kohler K-3385-EB, K-3378-EB, and K-3402-EB toilets showcase the brand's commitment to quality and innovation. With features like Chair Height and Comfort Height designs, AquaPiston flushing technology, and durable finishes, these toilets enhance the bathroom experience while also contributing to water conservation. Each model presents unique characteristics and aesthetics, catering to a range of preferences and needs while ensuring that Kohler continues to lead the way in bathroom solutions.