Samsung LS27A950DS/SM, LS23A950DSL/EN, LS27A950DS/ZA, LS27A950DSL/XJ, LS23A950DS/XJ manual Sound issue

Page 71

9Troubleshooting Guide

Screen issue

 

 

"Not Optimum Mode" is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 78).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "3.3 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable,

 

etc) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "10.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product, and if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 78) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness(page 43) and Contrast(page

 

43).

 

 

Screen color is inconsistent.

Change the COLOR settings. (Refer to "

 

Configuring Tint" ON PAGE 47)

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint" ON PAGE 47)

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint" ON PAGE 47)

 

 

There is no image on the screen and the power

The product is in power-saving mode.

LED blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the

 

 

mouse to return to the previous screen.

 

 

 

 

Sound issue

 

 

There is no sound.

Check the connection of the audio cable or adjust

 

the volume.

 

 

 

Check the volume.

 

 

9 Troubleshooting Guide 71

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Contents SyncMaster S23A950D / S27A950D Copyright Before Using the ProductIcons used in this manual Symbols for safety precautionsCleaning CleaningElectricity and Safety Safety PrecautionsSecuring the Installation Space Precautions for storageBefore Using the Product Installation Drips, etc., oil, or smoke Operation GAS Before Using the Product Before Using the Product Correct posture to use the product Table Of Contents Magic Resizing or Relocating the Screen Setup and Reset Information Appendix Index Preparations Checking the ContentsComponents Checking the ComponentsFrontal Buttons PartsIcons Description Port Description Reverse SideTo lock an anti-theft locking device Tidying Up the Connected CablesKensington Lock Adjusting the Product Tilt Connection Supported 1 3D ModeDepth Configuring the 3D ModeConfiguring Depth 4 3D → 2D Configuring the L/R Change3 L/R Change Standard HDMI-Compatible Formats Resolution Supported for PC Input via the Hdmi PortConfiguring the 3D → 2D Playing 3D Games on a PC Precautions when Viewing 3D Video Pre-connection Checkpoints Connecting and Using a Source DeviceBefore Connecting Connecting the PowerConnection Using an DVI-HDMI Cable Connecting and Using a PCConnecting to a PC Connection Using the DVI CableConnection Using an Hdmi Cable Digital Type Connection Using an HDMI-DVI CableConnection Using an DP Cable Digital Type Driver InstallationSetting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Connection Using the Hdmi Cable Connecting to a Video DeviceConnecting Headphones Samsung Magic Angle Screen SetupConfiguring Angle Samsung Magic Bright Configuring BrightConfiguring Color Configuring Samsung Magic ColorContrast Configuring BrightnessBrightness Sharpness Configuring ContrastConfiguring Sharpness Hdmi Black Level Configuring Response TimeResponse Time Picture Red Configuring TintConfiguring Red Configuring GreenColor Tone Configuring BlueBlue Configuring the Color Tone Settings Gamma Configuring GammaChanging the Image Size Resizing or Relocating the ScreenImage Size Position Configuring H-PositionConfiguring V-Position Menu V-Position Configuring Menu H-PositionMenu H-Position Configuring Menu V-Position Eco Motion Sensor Setup and ResetConfiguring the Eco Motion Sensor ECOEco Light Sensor Configuring the Eco Light SensorConfiguring Brightness Level Eco Saving Configuring the Eco Saving SettingsEco Icon Display Configuring the Eco Icon Display SettingsSetup and Reset Changing the Language Menu TransparencyLanguage Changing Menu TransparencyConfiguring PC/AV Mode Settings PC/AV ModeDisplay Time Configuring Auto SourceConfiguring Display Time Auto SourceKey Repeat Time Configuring Key Repeat TimeCustomized Key Off Timer On/OffConfiguring Customized Key Configuring Off Timer On/OffConfiguring Off Timer Setting Off Timer SettingInitializing Settings Reset ResetDisplaying Information Configuring Brightness in the Startup ScreenConfiguring Volume in the Startup Screen Information Menu and OthersAdjust the Volume using the button Check the followings Troubleshooting GuideTesting the Product Checking the Resolution and FrequencySound issue Source device issue Question Answer Q & aTroubleshooting Guide General SpecificationsSpecifications PowerSaver DVI Standard Signal Mode TableHdmi Specifications Contact Samsung World Wide AppendixEurope Denmark Asia Pacific India Africa Appendix OSDOn Screen Display TerminologyResolution Index
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LS27A950DSL/CI, LS27A950DSLSCI, LS23A950DSL/CI, LS23A950DS/XJ, LS27A950DS/XJ specifications

The Samsung LS27A950DS/XV and LS27A950DS/ZA are advanced 27-inch 4K monitors designed for professionals seeking exceptional visual performance and unrivaled versatility. These models stand out with their stunning display quality, rich colors, and cutting-edge technologies that cater to a range of professional applications, from graphic design and video editing to gaming and multitasking.

One of the most remarkable features of the LS27A950DS series is its 4K UHD resolution (3840 x 2160 pixels), which provides four times the resolution of Full HD displays. This high pixel density ensures that images are sharp and detailed, allowing users to see every fine detail in their work, whether it's intricate design projects or high-definition videos.

The monitor utilizes Samsung's Quantum Dot technology, enhancing color accuracy and vibrancy. With support for 100% sRGB and 98% DCI-P3 color gamut, it presents true-to-life colors that meet the demands of professional creatives. This makes the LS27A950DS series ideal for tasks that require precise color representation, such as photo editing and digital artwork.

Additionally, the monitors are equipped with HDR600 capability, enabling a wider range of brightness levels and improving contrast. This feature ensures that both dark and bright areas of an image are displayed with remarkable clarity, offering a more immersive viewing experience. This is particularly beneficial for content creators who want to ensure their work is visually striking and true to life.

Another significant characteristic of the LS27A950DS models is their ergonomic design. With height, tilt, swivel, and pivot adjustments, users can easily customize their viewing angle for max comfort during long working hours. The sleek, modern design with ultra-slim bezels maximizes screen real estate, making it an attractive addition to any workspace.

Input options are abundant, with the inclusion of Thunderbolt 3 support, DisplayPort, and HDMI, allowing for seamless connectivity with various devices including laptops and desktop computers. This versatility ensures that professionals have the necessary connections to set up a multi-monitor workspace that enhances productivity.

The LS27A950DS/XV and LS27A950DS/ZA also feature Samsung's innovative Eye Saver Mode and Flicker-Free technology, which reduce eye strain during prolonged use, making these monitors not just powerful tools for productivity but also comfortable to use over extended periods.

In conclusion, the Samsung LS27A950DS/XV and LS27A950DS/ZA monitors deliver a comprehensive package of performance, color accuracy, and ergonomic design. They are perfect for professionals looking to elevate their work with a top-tier visual experience.
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