Samsung GH17LUSN/XSJ, GH15LUSN/XSJ manual Troubleshooting

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User’s Manual

Troubleshooting

Check List

There are only 16

Have the Windows colors been

 

For WindowsME/XP/2000:

colors shown on the

set properly?

 

Set the colors properly at the Control

screen. The screen

 

 

Panel, Display, Settings.

colors have

 

 

 

changed after

 

 

 

changing the video

 

 

 

card.

 

 

 

 

 

 

 

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Has the video card been set properly?

Have you installed the monitor driver?

See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

Set the video card by referring to the video card manual.

Install the monitor driver according to the Driver Installation Instructions.

Install the monitor driver according to the Driver Installation Instructions.

Check the following items if there is trouble with the monitor.

1.Check if the power cord and the cable are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.

4.Check if the scanning ratio of the video screen is set at 75Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.

Note: If problems repeatedly occur, contact an authorized service center.

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Contents Samsung 150S/170S/190S Index Notation Conventions Safety InstructionsNotational Power This may cause a fire Installation Do not place the monitor face down Clean Other Never insert anything metallic into the monitor openings Users Guide and Driver Installation CD IntroductionSamsung 190S Front Introduction Rear Signal Port Setup Connecting Your MonitorSetup-General Windows ME/98/95 Setup Microsoft Windows XP Operating System Setup How to install Click Start , Setting , Control Panel Version 4.00.950A Microsoft Windows NT Operating System Installing Vesa compliant mounting Attaching a base Removing the base On-Screen Display Troubleshooting Check ListScreen shows strange colors or just black and white Troubleshooting Question Self-Test Feature Check Self-Test Feature Check Werning Messages EnvironmentUseful Tips Judging the monitors working conditionSpecifications General Power Consumption Dimensions WxDxH / WeightVesa Mounting Interface Environmental considerationsSamsung 170S 40W Maximum PowerSaver EPA/ENERGYMHz Preset Timing Modes Samsung 150SHorizontal Vertical Pixel Clock Sync Polarity Display Mode Preset Timing Modes Samsung 170S Specifications General Plug and Play Capability EPA/ENERGY Horizontal Service InformationUkraine Terms Regulatory FCC Information User InstructionsUser Information Declaration of conformity for products Marked with FCC LogoIC Compliance Notice MPR II ComplianceEuropean Notice Europe only PCT NoticeWhy do we have environmentally-labelled monitors? What does labelling involve?What does labelling involve?continue Environmental RequirementsLead CadmiumWhy do we have environmentally labelled computers? TCO Development Environmental requirements Flame retardantsHow to install the Natural Color software How to delete the Natural Color software programNatural Color Natural Color Software ProgramFor Better Display Authority